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Reviews from Guests

4.0/5

tripadvisor

677

Reviews

from real guests

chelchia

4

/

5

Thoughtful services for elderly Stayed for one night. The room was quite small and cramped. Somehow we couldn’t really adjust the AC temperature. If you need to sleep in a cold room, it could be a problem. I had dinner and breakfast in their restaurant. The guests were a mixed of Japanese and foreign guests. The restaurant only provided a name card of each menu in Japanese with tiny icons of the ingredients for allergy information. No English translation at all which slowed me down because I had to use the translation app. A local guest blatantly showed their annoyances because of this. I felt bad to her but I also felt annoyed because I was also a paying guest just like her. I was traveling with a group and we had an elderly lady with limited mobility. The hotel lent us a stepping stool to help her out when boarding the bus. Very thoughtful! All the staffs were really kind and professional. The only negative experience to me was the rude lady I encountered during breakfast. I do wish the management would consider adding English menu card to help speed up the buffet line and prevent my bad experience to happen to another foreign guests.

FoodTraveler_Huang

4

/

5

A convenient base for exploring Noboribetsu, with easy access to major attractions like Noboribetsu Date Jidai Village (登別伊達時代村) and Jigokudani Valley (登別地獄谷). The hotel features a lovely outdoor onsen and is very spacious, making it great for groups. Room options include both Western-style beds and traditional futon, which is a nice flexibility for different preferences. What to consider: Dinner is served buffet-style and can get very crowded, especially during peak hours. Popular stations such as the steak counter often have long queues, so timing your meal helps.

trsym

5

/

5

Anyway, the scale of the buffet food is amazing! Seafood is also lined up with delicious foods such as Western food and ramen, and if you don't examine it carefully, you'll soon be full... The bath was of course spacious and comfortable. I was also interested to see exhibits that showed the state of the day, such as the Emperor's lodging once and the Lake Toya Summit, which was used as a lodging for the Americans.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Spring Bath

Sauna

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Karaoke

Non-smoking Rooms

24-Hour Front Desk

Room Service

Restaurant

Shops (on site)

Vending Machine (drinks)

Laundry

English Spoken

Japanese Spoken

Wi-Fi in public areas

Game Room

Public bath

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Guest rooms seal after sanitization

Spanish Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Dutch Spoken

Suit Press

Snack Bar

Vending machine

open air bath

Air conditioning in public area

Special Diet Meals (upon request)

Dry Cleaning

Elevator

Heating in public area

Laundromat

Smoke-free property

Latvian Spoken

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Malay Spoken

Entertainment Staff

10 Available Room Types

Suite, Non Smoking, Hot Tub
Suite, Non Smoking, Hot Tub
Suite, Non Smoking, Hot Tub
Suite, Non Smoking, Hot Tub
Suite, Non Smoking, Hot Tub
Suite, Non Smoking, Hot Tub

Suite, Non Smoking, Hot Tub

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Comfort Twin Room, Non Smoking
Comfort Twin Room, Non Smoking
Comfort Twin Room, Non Smoking
Comfort Twin Room, Non Smoking
Comfort Twin Room, Non Smoking
Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Superior Twin Room, Non Smoking
Superior Twin Room, Non Smoking
Superior Twin Room, Non Smoking
Superior Twin Room, Non Smoking
Superior Twin Room, Non Smoking
Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room

Superior Twin Room

room-size-icon

48 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Sofa

Sofa

Electric Kettle

Electric Kettle

Towels

Towels

Clothes Rack

Clothes Rack

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Daily housekeeping

Daily housekeeping

Desk

Desk

Safe

Safe

Superior Twin Room, Non Smoking, Hot Tub
Superior Twin Room, Non Smoking, Hot Tub
Superior Twin Room, Non Smoking, Hot Tub
Superior Twin Room, Non Smoking, Hot Tub
Superior Twin Room, Non Smoking, Hot Tub

Superior Twin Room, Non Smoking, Hot Tub

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Hotel Details

generate-AIAI Summary

About Noboribetsu Grand Hotel

Noboribetsu Grand Hotel is a welcoming 4-star hotel in Japan, offering a relaxing and grand atmosphere. Guests can enjoy its renowned hot spring baths, a variety of dining options, and comfortable accommodations designed for a memorable stay in the scenic Noboribetsu area.


Services & Amenities at Noboribetsu Grand Hotel

Noboribetsu Grand Hotel offers an array of amenities to enhance your stay, including free Wi-Fi and free parking. Guests can relax in the sauna and hot spring or enjoy karaoke. The hotel features non-smoking rooms, family rooms, a 24-hour front desk, room service, a restaurant, a bar, and on-site shops. Other conveniences include meeting facilities, vending machines, air conditioning, heating, laundry service, and English-speaking staff.


About the Noboribetsu Grand Hotel Hotel Brand

No information is available regarding Noboribetsu Grand Hotel being part of a well-known international hotel brand or chain.


Facilities Details

Pool and Spa

Sauna

Hot Spring Bath

Parking and Transportation

Free Parking

Food & Drink

Room Service

Restaurant

Bar

Vending Machine (drinks)

Buffet-Style Restaurant

Snack Bar

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Karaoke

Air conditioning in public area

Heating in public area

Laundromat

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Game Room

Shared Kitchen

Cleaning Services

Laundry

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Guest rooms seal after sanitization

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Dry Cleaning

Languages Spoken

English Spoken

Japanese Spoken

Spanish Spoken

Dutch Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Air Conditioning

Designated Smoking Area

Family Rooms

Heating

Public bath

open air bath

Elevator

Security [24-hour]

Service animals are welcome

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Noboribetsu Grand Hotel

generate-AIAI Summary

1. Does Noboribetsu Grand Hotel offer free Wi-Fi?

Yes, Noboribetsu Grand Hotel provides free Wi-Fi for its guests.

2. Is parking available at Noboribetsu Grand Hotel?

Yes, free parking is available at Noboribetsu Grand Hotel.

3. Does Noboribetsu Grand Hotel have a hot spring or onsen?

Yes, Noboribetsu Grand Hotel features a hot spring / onsen for guest enjoyment.

4. Is there a restaurant at Noboribetsu Grand Hotel?

Yes, Noboribetsu Grand Hotel has a restaurant on-site.

5. Are non-smoking rooms available at Noboribetsu Grand Hotel?

Yes, non-smoking rooms are available at Noboribetsu Grand Hotel.

6. Does Noboribetsu Grand Hotel have a 24-hour front desk?

Yes, a 24-hour front desk is available at Noboribetsu Grand Hotel.

7. Can I get room service at Noboribetsu Grand Hotel?

Yes, room service is provided at Noboribetsu Grand Hotel.

8. Does Noboribetsu Grand Hotel have family rooms?

Yes, family rooms are available at Noboribetsu Grand Hotel.

9. Is there laundry service available at Noboribetsu Grand Hotel?

Yes, Noboribetsu Grand Hotel offers laundry service.

10. Does Noboribetsu Grand Hotel have staff who speak English?

Yes, English-speaking staff are available at Noboribetsu Grand Hotel.