Hotel Grand Terrace Obihiro

3.0 / 5

•

11-2 Nishi-1-jominami, Obihiro, Hokkaido, Japan 080-0011

Reviews from Guests

3.0/5

160

Reviews

from real guests

Wanderer65200309275

We used it twice for business purposes, and both of them were very accommodating, with twin rooms for single bookings. However, because of my weak bronchial system, I tried to use the built-in humidifying air purifier as a hotel dry-out measure, but when I removed the water tank, black mold clattered on the water receiving tray!! Some of them are red. I couldn't bring myself to use it for meteorites, and sure enough, when I got up the next day, my throat was hit. 　I was grateful for the room upgrade, but the thought of managing it with that sense of hygiene honestly makes me think about the next use. 　Is the upgrade also a defense against the departure of regulars and business travelers when hotel costs soared during overtourism? I have a hunch. 　As a hotel manager, I think you know that mold can cause pneumonia, but you can see it in other hotels, so that's just about the level of hygiene concept after all. 　Even if I tried to tell the hotel about this, I couldn't find the questionnaire, there was no "opinion/request" item on the website, and I couldn't find it on the Hotel Group website, so I put it here.

HIGUMA_NO1

I arrived in Obihiro on the last JR train from Chitose and checked in just after 12 o'clock. It's close to the station, but the distance can be a little worrying when there's snow. You can stop by a Seico Mart on the way. On the other side of the station is a bar district, and there were quite a few shops open even after 12 o'clock. The front desk staff was Indian and quite cheerful. The building felt a little old, but the room was spacious, typical of Hokkaido, and I was able to relax in it. I also appreciated that check-out was at 11 o'clock.

Culture62231300818

After checking in, I checked the washlet in the toilet of my room and it was broken. I had just had a polyp removed so I chose a hotel with a washlet and made a reservation, so I went to the front desk and asked to change the room. They said they were fully booked from tomorrow so it was not possible. I asked if it was absolutely impossible, but they said they couldn't because there were no rooms. I gave up because I thought it would only make me feel worse if I asked any more. There were three staff members at the front desk, and the other two just turned a blind eye. All three were foreigners so I could tell they were not able to communicate well with us. I don't think I will stay at this hotel again, but I thought I would write this in the hope that it might be of some help to those who are thinking of staying there. I didn't hear anything at the front desk on the day of check-out, so I don't think they even gave me any feedback. It was a very difficult 3-night, 4-day trip, and I'm very sorry.

Facilities Details

Air Conditioning

Free Wifi

Family Rooms

Spa

Coffee/tea maker

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Non-smoking Rooms

24-Hour Front Desk

Vending Machine (drinks)

Fax/Photocopying

Dry Cleaning

Daily Housekeeping

Massage

Facilities for Disabled Guests

Chapel/Shrine

Cycling

Newspapers

Laundry

VIP Room Facilities

Vending machine

RV, bus, truck parking

Parking (limited spaces)

Meeting stationery

Microwave

Karaoke

Wired Internet

Baggage Storage

Library

Elevator

Self Parking

Valet Parking

Bicycle Rental

Air Conditioning

Free Wifi

Family Rooms

Spa

Coffee/tea maker

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Non-smoking Rooms

24-Hour Front Desk

Vending Machine (drinks)

Fax/Photocopying

Dry Cleaning

Daily Housekeeping

Massage

Facilities for Disabled Guests

Chapel/Shrine

Cycling

Newspapers

Laundry

VIP Room Facilities

Vending machine

RV, bus, truck parking

Parking (limited spaces)

Meeting stationery

Microwave

Karaoke

10 Available Room Types

Quadruple Room - Non-Smoking

37 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Carpeted

Electric Kettle

Bidet

City view

Towels

Upper floors accessible by elevator

Entire unit wheelchair accessible

Single Room - Non-Smoking

13 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Carpeted

Electric Kettle

Bidet

City view

Towels

Upper floors accessible by elevator

Single Room - Smoking

13 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Carpeted

Electric Kettle

Bidet

City view

Towels

Upper floors accessible by elevator

Semi-double Room, Smoking

Smoking allowed

Satellite Channels

Iron

Blackout curtains

Refrigerator

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Bathtub

Standard Single Room, Smoking

Smoking allowed

Satellite Channels

Iron

Blackout curtains

Refrigerator

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Bathtub

Hotel Details

AI Summary

About Hotel Grand Terrace Obihiro

Hotel Grand Terrace Obihiro offers a comfortable stay in Obihiro, Japan. This 3-star hotel provides a welcoming atmosphere for travelers visiting Hokkaido. Guests can enjoy convenient amenities and a pleasant experience at Hotel Grand Terrace Obihiro.

Services & Amenities at Hotel Grand Terrace Obihiro

Hotel Grand Terrace Obihiro offers a range of facilities for a pleasant stay, including free Wi-Fi, non-smoking rooms, and a 24-hour front desk. Guests can utilize services such as fax/photocopying, dry cleaning, daily housekeeping, and laundry service. The hotel also provides air conditioning, heating, family rooms, and facilities for disabled guests. Recreational options include massage services and cycling, alongside a designated smoking area, newspapers, a vending machine, a chapel/shrine, and meeting/banquet facilities.

Location & Getting to Hotel Grand Terrace Obihiro

Hotel Grand Terrace Obihiro is located at 11-2 Nishi 1-jo Minami, Obihiro, Hokkaido, Japan 080-0011. This prime location in Obihiro provides convenient access to the surrounding area. Travelers can reach Hotel Grand Terrace Obihiro using various local transportation options in Hokkaido.

Facilities Details

Pool and Spa

Massage

Spa

Parking and Transportation

RV, bus, truck parking

Parking (limited spaces)

Self Parking

Valet Parking

Bicycle Rental

Food & Drink

Vending Machine (drinks)

Vending machine

Front Desk Services

24-Hour Front Desk

Newspapers

Baggage Storage

Activities

Cycling

Entertainment and Family Services

Meeting stationery

Karaoke

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Chapel/Shrine

Library

Cleaning Services

Dry Cleaning

Daily Housekeeping

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Non-smoking Rooms

Air Conditioning

Family Rooms

Heating

Facilities for Disabled Guests

Designated Smoking Area

VIP Room Facilities

Microwave

Coffee/tea maker

Elevator

Frequently Asked Questions About Hotel Grand Terrace Obihiro

AI Summary

1. Does Hotel Grand Terrace Obihiro offer free Wi-Fi?

Yes, Hotel Grand Terrace Obihiro provides free Wi-Fi for its guests.

2. Is there a 24-hour front desk at Hotel Grand Terrace Obihiro?

Yes, Hotel Grand Terrace Obihiro has a 24-hour front desk for guest convenience.

3. Are there non-smoking rooms available at Hotel Grand Terrace Obihiro?

Yes, Hotel Grand Terrace Obihiro offers non-smoking rooms.

4. Does Hotel Grand Terrace Obihiro have air conditioning?

Yes, air conditioning is available at Hotel Grand Terrace Obihiro.

5. Are family rooms available at Hotel Grand Terrace Obihiro?

Yes, Hotel Grand Terrace Obihiro offers family rooms.

6. Does Hotel Grand Terrace Obihiro provide daily housekeeping?

Yes, daily housekeeping service is provided at Hotel Grand Terrace Obihiro.

7. Are there facilities for disabled guests at Hotel Grand Terrace Obihiro?

Yes, Hotel Grand Terrace Obihiro features facilities for disabled guests.

8. Can guests enjoy massage services at Hotel Grand Terrace Obihiro?

Yes, massage services are available at Hotel Grand Terrace Obihiro.

9. Does Hotel Grand Terrace Obihiro have laundry services?

Yes, guests can utilize laundry and dry cleaning services at Hotel Grand Terrace Obihiro.

10. Does Hotel Grand Terrace Obihiro have meeting facilities?

Yes, Hotel Grand Terrace Obihiro provides meeting/banquet facilities.