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Reviews from Guests

4.0/5

tripadvisor

1,517

Reviews

from real guests

KOHRAKUEN

4

/

5

He descended to Sapporo for the first time in his life. Stay in a suite to use the lounge. The lounge isn't bad, but I think it would be nice to have a bit more of a gauntness. I don't know because my family never goes into public baths. The room was nice with the best bed and pillows, plus a massage chair. When you check out, when you get downstairs, your car is already ready and you'll be impressed awesome!

18danikp

4

/

5

This hotel was really good as the check-in was smooth as we used the kiosk to check in. We went to our room and our room was really good. It came with two good TVs and a massage chair. The bed was really good and comfy. One thing that could improve is the shower are. The shower area, the ceiling, is too low and too small. Otherwise this hotel is really good

643rebeccaz

5

/

5

Our 2 night stay was the perfect place to spend in Sapporo. The hotel is located just a few blocks away from Sapporo Station (5 minutes walk) between 2 quieter streets. It is in an excellent location to be walking distance from the clock tower, TV tower, Odori Park, Tanukikoji Shopping Street and plenty of shops and restaurants. Despite Suskino area appearing to be far away, it was surprisingly easy to walk there as well. We ended up walking there twice in one day and didn’t feel like we were exhausted. Check-in / check-out is pretty seamless and a staff assists you on the self check-in/out machine. We stayed in the Cross Suite, which was very spacious and comfortable. I enjoyed the windows in the bathroom, particularly in the tub area. Pictures on the website felt accurate. The only strange thing about the room is that because the bathroom is located next to windows, the adjacent seating area is a little closed off and they hide the wall with a curtain. It felt a little odd, but didn’t detract from enjoying the room. We also had breakfast in the morning (starts at 7:00A), which is a wide assortment of items. I was expecting more sushi dishes (ikura, tuna, shrimp) as we had enjoyed this in other Hokkaido hotels outside of Sapporo, but unfortunately all of their seafood dishes were cooked. Additionally, there were signs in the elevator that there can be a wait between 7:30A-9:00A. Around 7:00-7:30A when we ate, it was definitely busy, but not crowded. I could definitely see how you would need to wait if you eat during the peak hours. Overall, no complaints with the stay. Being in a central location was the reason why I chose this hotel and I would stay there again.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Fax/Photocopying

Vending Machine (drinks)

Newspapers

Non-smoking Rooms

Facilities for Disabled Guests

24-Hour Front Desk

Dry Cleaning

Restaurant

Laundry

Currency Exchange

Massage

Concierge Service

Daily Housekeeping

English Spoken

Japanese Spoken

On-site accessible restaurants / lounges

Wi-Fi in public areas

Public bath

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Shops (on site)

Vending machine

Air conditioning in public area

Special Diet Meals (upon request)

Elevator

Hindi Spoken

Croatian Spoken

Heating in public area

On-site event hosting

Smoke-free property

Hungarian Spoken

Step stool

Café design room

Game Room

Library

Filming locations

Nightclub/DJ

Hotel chain

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [charges apply]

Car park [on-site]

Norwegian Spoken

Nearby Location

Sapporo Tokeidai Plaza

Sapporo Tokeidai Plaza

126 m

Sapporo City Hall Observation Deck

Sapporo City Hall Observation Deck

240 m

Benson's Drinking Fountain

Benson's Drinking Fountain

341 m

Fukokuseimeikoshiyama Bldg. (sitatte sapporo)

Fukokuseimeikoshiyama Bldg. (sitatte sapporo)

140 m

Sapporo Clock Tower

Sapporo Clock Tower

161 m

Chi-Ka-Ho (Sapporo Ekimae-dori Underground Walkway)

Chi-Ka-Ho (Sapporo Ekimae-dori Underground Walkway)

171 m

Yakiniku

Yakiniku

193 m

Sapporo City Hall

Sapporo City Hall

254 m

Kita-ichijo Sapporo History Photo Gallery

Kita-ichijo Sapporo History Photo Gallery

257 m

UCCJ Sapporo Church

UCCJ Sapporo Church

305 m

Sapporo Church Myojokan

Sapporo Church Myojokan

329 m

Donan Bus Sapporo Station Mae Bus Center

Donan Bus Sapporo Station Mae Bus Center

342 m

Nishi 2-chome Wall Fountain

Nishi 2-chome Wall Fountain

344 m

Hokkaido University of Science Satellite Campus

Hokkaido University of Science Satellite Campus

350 m

JR Sapporo Hospital

JR Sapporo Hospital

375 m

10 Available Room Types

Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room

Double Room

room-size-icon

23 Square Meter

Non-smoking

Non-smoking

Carpeted

Carpeted

Satellite Channels

Satellite Channels

Iron

Iron

Sleep comfort items

Sleep comfort items

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

TV

TV

Bidet

Bidet

Telephone

Telephone

Towels

Towels

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room

Twin Room

room-size-icon

23 Square Meter

Non-smoking

Non-smoking

Carpeted

Carpeted

Satellite Channels

Satellite Channels

Iron

Iron

Sleep comfort items

Sleep comfort items

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

TV

TV

Bidet

Bidet

Telephone

Telephone

Towels

Towels

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Interconnecting Room(s) Available

Interconnecting Room(s) Available

[CROSS FLOOR] Double Room with lounge access
[CROSS FLOOR] Double Room with lounge access
[CROSS FLOOR] Double Room with lounge access
[CROSS FLOOR] Double Room with lounge access
[CROSS FLOOR] Double Room with lounge access
[CROSS FLOOR] Double Room with lounge access
[CROSS FLOOR] Double Room with lounge access
[CROSS FLOOR] Double Room with lounge access
[CROSS FLOOR] Double Room with lounge access
[CROSS FLOOR] Double Room with lounge access
[CROSS FLOOR] Double Room with lounge access
[CROSS FLOOR] Double Room with lounge access

[CROSS FLOOR] Double Room with lounge access

Non-smoking

Non-smoking

Carpeted

Carpeted

Satellite Channels

Satellite Channels

Iron

Iron

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

TV

TV

Bidet

Bidet

Telephone

Telephone

Towels

Towels

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Run of the House
Run of the House
Run of the House
Run of the House
Run of the House
Run of the House
Run of the House
Run of the House
Run of the House
Run of the House
Run of the House
Run of the House

Run of the House

room-size-icon

18 Square Meter

Non-smoking

Non-smoking

Carpeted

Carpeted

Satellite Channels

Satellite Channels

Iron

Iron

Sleep comfort items

Sleep comfort items

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

TV

TV

Bidet

Bidet

Telephone

Telephone

Towels

Towels

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

[CROSS FLOOR] Deluxe Double Room with lounge access
[CROSS FLOOR] Deluxe Double Room with lounge access
[CROSS FLOOR] Deluxe Double Room with lounge access
[CROSS FLOOR] Deluxe Double Room with lounge access
[CROSS FLOOR] Deluxe Double Room with lounge access
[CROSS FLOOR] Deluxe Double Room with lounge access
[CROSS FLOOR] Deluxe Double Room with lounge access
[CROSS FLOOR] Deluxe Double Room with lounge access
[CROSS FLOOR] Deluxe Double Room with lounge access
[CROSS FLOOR] Deluxe Double Room with lounge access

[CROSS FLOOR] Deluxe Double Room with lounge access

Non-smoking

Non-smoking

Carpeted

Carpeted

Satellite Channels

Satellite Channels

Iron

Iron

Sleep comfort items

Sleep comfort items

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

TV

TV

Bidet

Bidet

Telephone

Telephone

Towels

Towels

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

Cross Hotel Sapporo Property Details

Cross Hotel Sapporo is a welcoming 4-star hotel offering comfortable accommodation in Japan. Guests can expect a pleasant stay with a range of amenities designed for convenience and relaxation, ensuring a memorable experience in Sapporo.


Services & Amenities

Cross Hotel Sapporo offers a variety of amenities including Free Wi-Fi, family rooms, and a designated smoking area. Guests can utilize fax/photocopying services, a vending machine, and enjoy complimentary newspapers. The hotel provides heating, non-smoking rooms, and facilities for disabled guests. Convenience is enhanced by a 24-hour front desk, dry cleaning, a bar, a restaurant, laundry service, and currency exchange. For relaxation, massage services are available, along with concierge service, daily housekeeping, and air conditioning.


About the Property Brand

Cross Hotel is a distinctive brand under Orix Hotels & Resorts, known for offering contemporary design and comfortable stays. The brand focuses on providing stylish accommodations with excellent service in prime urban locations, catering to both leisure and business travelers.


Facilities Details

Pool and Spa

Massage

Food & Drink

Vending Machine (drinks)

Bar

Restaurant

Buffet-Style Restaurant

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Newspapers

24-Hour Front Desk

Currency Exchange

Concierge Service

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

On-site event hosting

Smoke-free property

Family/child friendly

Step stool

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Game Room

Library

Cleaning Services

Dry Cleaning

Laundry

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

Designated Smoking Area

Heating

Non-smoking Rooms

Facilities for Disabled Guests

Air Conditioning

On-site accessible restaurants / lounges

Public bath

Elevator

Café design room

Filming locations

Hotel chain

Security [24-hour]

Service animals are welcome

Car park [charges apply]

Car park [on-site]

Frequently Asked Questions About Cross Hotel Sapporo

generate-AIAI Summary

1. Is Wi-Fi available at Cross Hotel Sapporo?

Yes, Free Wi-Fi is available at Cross Hotel Sapporo for all guests.

2. Does Cross Hotel Sapporo have family rooms?

Yes, family rooms are available at Cross Hotel Sapporo, providing comfortable accommodation for groups.

3. Is there a smoking area at Cross Hotel Sapporo?

Yes, Cross Hotel Sapporo provides a designated smoking area for guests.

4. Does Cross Hotel Sapporo have a 24-hour front desk?

Yes, a 24-hour front desk is available at Cross Hotel Sapporo to assist guests at any time.

5. Does Cross Hotel Sapporo have a restaurant or bar?

Yes, Cross Hotel Sapporo features both a bar and a restaurant for dining and relaxation.

6. Are laundry and dry cleaning services available at Cross Hotel Sapporo?

Yes, guests can utilize both laundry and dry cleaning services at Cross Hotel Sapporo.

7. Can I exchange currency at Cross Hotel Sapporo?

Yes, currency exchange services are offered at Cross Hotel Sapporo for guest convenience.

8. Does Cross Hotel Sapporo offer massage services?

Yes, massage services are available at Cross Hotel Sapporo for guests seeking relaxation.

9. Is daily housekeeping provided at Cross Hotel Sapporo?

Yes, daily housekeeping is provided at Cross Hotel Sapporo to ensure a clean and comfortable stay.

10. Are non-smoking rooms available at Cross Hotel Sapporo?

Yes, non-smoking rooms are provided at Cross Hotel Sapporo for guest comfort.