Jozankei Tsuruga Resort Spa Mori no Uta

Beautiful hotel and spa, good buffet for dinner and pet friendly. Staff was over the top, almost too much. Rooms were large considering it is a Japanese hotel. Noisey at night, next time I will have to ask for a room not next to the elevator. Located at the end of town but everything is a short walk.

We got an exceptional welcome in this resort. Staff was very friendly and helpful and some staff members spoke English quite well. We immediately got offered a cool towel to freshen up after our arrival. We got assisted during the check-in process and than escorted to our room by a staff member to explain the room and the services to us in person. The luggage was brought up to our room. The room itself felt a bit dated to me and the layout was not that convenient. The sofa seemed somewhat in a weird spot. The twin beds were fine, but i missed an extra pillow. A little update of the room could do no harm. There was a small quite basic shower in the room, which we did not use, because we used the onsen facilities. The lobby of this resort hotel is very beautiful and a great place to relax. Love that you can roast marshmallows in the fire place and the water falling from the ceiling is very romantic to me. Loved the free concerts in the lobby as well. The lady who played the harp was exceptionally. The bar is beautiful also, but I have had better cocktails, to be honest. The breakfast and dinner buffet were really outstanding. Shout out to the lovely lady who assisted us multiple times and who spoke excellent English. The buffet options were of high quality and the food was very tasty. Drinks were reasonably priced. At breakfast we saw some deer parading by the hotel windows. Really loved the onsen facility. There were multiple baths, both inside and outside, a sauna and a hot stone room. I loved sitting in the bath outside surrounded by the forest and listening to the nature sounds. Service truly was five stars. One afternoon we returned while it was raining and after parking our car, a staff member showed up with umbrella's to assist us.

My favorites hotel in Jozankei. Good location, Three shuttles bus per day. Onsen indoor and Out door are clean and all product shompoo hair condition , cleaning oil, body lotion are provided. All staff with service mind. Half board included with good food ingredients. Pillows gallery are functional. Will return and recommended to friend and family’s