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Reviews from Guests

4.0/5

tripadvisor

28

Reviews

from real guests

AnnNguyenETA

5

/

5

An amazing stay and highly recommend. Every single minute here feels like you’re in another world. Note: take advantage of booking the bus Shuttle to/from the train station so you can relax on the hour drive to the resort. It’s free when booking your room. The moment the bus drives up, the line or staff is there to greet each of the guests and whisk you away into luxury. The staff is beyond amazing and attentive. At times there’s a language barrier but it’s never an issue. Everyone is warm, attentive and want to make sure you get all that you want and need during your stay. The room is amazing with the view of the forest. We are here after a good snow storm so it was just winter wonderland everywhere. The room’s amenities are unmatched. The in room onsen is above par. Cannot rave enough. The food is unmatched as well. Culinary excellence in both the dinner and breakfast that one cannot find anywhere. Delicious with amazing layers of flavors. The design of the hotel is modern elegance and zen with warm wood and amazing calming fragrances thru out the resort.

Journey16112039184

1

/

5

This is the worst service. I put bad reviews on travel websites because I wasn't satisfied with the service at all. It has been deleted due to the circumstances of the posting. I contacted the inn, but they've been letting me through. There are some emails that we exchange, so I would like to post them. Probably trying to only post good reviews I will never stay again. Make sure no one reads and uses good reviews.

Y6178FKwinniec

5

/

5

This is one of the best hotels I have stayed in Japan. I have well travelled in Japan before and the staff there treated me as their family member. I would like to specially thank you Yamaguchi and Matsuyama san and the driver (sorry I did not get his name), they went beyond their duties and helped so much during my stay. Yamaguchi san spoke English fluently and Matsuyama san provided great suggestion on attractions near the hotel. The driver was lovely and he spoke English well too! This hotel, although is a bit far away from Jozankei Onsen area (about 10 minute drive), it has a very nice view of the forest. The hotel provided all day coffee, late night snack and soft drinks during the stay, so we dont have to go to the convenience store for food. The dinner was very nice, I love the pasta and beef especially. The breakfast was served as semi-buffet style. There is no outdoor onsen unfortunately. It would be nice if there is one facing the beautiful forest. Housekeeping was very good and the room is spotlessly clean! Remember to reserve your slots for a free shuttle between the hotel and Sapporo JR Station. It only takes less than one hour and you are in this hidden gem.

Facilities Details

Breakfast service

Free Wifi

Internet

Kids club

Hot Spring Bath

Spa

Meeting/Banquet Facilities

Designated Smoking Area

Japanese Spoken

Wi-Fi in public areas

Canoeing

Garden

Massage

Skiing

Daily Housekeeping

Cashless payment service

Daily disinfection in common areas

Hand sanitizer

Staff trained in safety protocol

Temperature check for guests and staff

Restaurant

Room Service

Vending machine

Air conditioning in public area

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Invoice provided

Laundromat

Laundry

Library

Smoke-free property

Terrace

Hungarian Spoken

Latvian Spoken

Adults Only

Game Room

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Nearby Location

Jozankei Farm, Fruit Theme Park

Jozankei Farm, Fruit Theme Park

1.79 km

Jozankei Hot Spring Museum

Jozankei Hot Spring Museum

4.15 km

Miyanosawa Station

Miyanosawa Station

20.44 km

Nijuyonken Station

Nijuyonken Station

20.80 km

9 Available Room Types

Japanese Suite Room with Private Hot spring [Ai] 53sqm, Non Smoking
Japanese Suite Room with Private Hot spring [Ai] 53sqm, Non Smoking
Japanese Suite Room with Private Hot spring [Ai] 53sqm, Non Smoking
Japanese Suite Room with Private Hot spring [Ai] 53sqm, Non Smoking
Japanese Suite Room with Private Hot spring [Ai] 53sqm, Non Smoking
Japanese Suite Room with Private Hot spring [Ai] 53sqm, Non Smoking
Japanese Suite Room with Private Hot spring [Ai] 53sqm, Non Smoking
Japanese Suite Room with Private Hot spring [Ai] 53sqm, Non Smoking

Japanese Suite Room with Private Hot spring [Ai] 53sqm, Non Smoking

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Towels

Towels

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Balcony/Terrace

Bathtub

Bathtub

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Japanese Suite Room with Private Hot spring  [Kurenai] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai] 58sqm, Non Smoking

Japanese Suite Room with Private Hot spring [Kurenai] 58sqm, Non Smoking

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Towels

Towels

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bathtub

Bathtub

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Japanese Suite Room with Private Hot spring  [Kurenai/Universal Room] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai/Universal Room] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai/Universal Room] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai/Universal Room] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai/Universal Room] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai/Universal Room] 58sqm, Non Smoking

Japanese Suite Room with Private Hot spring [Kurenai/Universal Room] 58sqm, Non Smoking

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Towels

Towels

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bathtub

Bathtub

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Japanese Suite Room with Private Hot spring  [Kurenai with Balcony] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai with Balcony] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai with Balcony] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai with Balcony] 58sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Kurenai with Balcony] 58sqm, Non Smoking

Japanese Suite Room with Private Hot spring [Kurenai with Balcony] 58sqm, Non Smoking

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Towels

Towels

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Bathtub

Bathtub

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Japanese Suite Room with Private Hot spring  [Ai with Balcony] 53sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Ai with Balcony] 53sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Ai with Balcony] 53sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Ai with Balcony] 53sqm, Non Smoking
Japanese Suite Room with Private Hot spring  [Ai with Balcony] 53sqm, Non Smoking

Japanese Suite Room with Private Hot spring [Ai with Balcony] 53sqm, Non Smoking

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Bathtub or Shower

Bathtub or Shower

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Towels

Towels

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Balcony/Terrace

Bathtub

Bathtub

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

About Okujozankeionsen Kashogyoen

Okujozankeionsen Kashogyoen is a charming 4-star accommodation offering a tranquil escape in the picturesque Jozankei Onsen area of Japan. Guests can anticipate a serene atmosphere, perfect for relaxation and enjoying the natural surroundings. This inn provides a comfortable stay, blending traditional hospitality with modern amenities to ensure a memorable visit.


Services & Amenities at Okujozankeionsen Kashogyoen

Okujozankeionsen Kashogyoen provides a comprehensive range of facilities for a delightful stay. Guests can enjoy free Wi-Fi and internet access, a kids' club, and engaging activities like canoeing and skiing. Relaxation options include a garden, massage service, and a spa. Dining is available at the restaurant with room service. The hotel prioritizes safety with daily disinfection in public areas, alcohol hand sanitizer, staff trained in safety measures, and temperature checks for guests and staff. Other conveniences include Japanese speaking staff, daily cleaning service, and cashless payment options.


Location & Getting to Okujozankeionsen Kashogyoen

Okujozankeionsen Kashogyoen is nestled in the picturesque Jozankei Onsen area of Japan. This location offers guests a serene environment, ideal for those looking to experience the natural beauty and hot springs of the region. The hotel's name indicates its setting within this well-known onsen resort.


Facilities Details

Pool and Spa

Massage

Spa

Hot Spring Bath

Food & Drink

Restaurant

Room Service

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Activities

Canoeing

Skiing

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Laundromat

Smoke-free property

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Library

Terrace

Game Room

Cleaning Services

Daily Housekeeping

Cashless payment service

Daily disinfection in common areas

Hand sanitizer

Staff trained in safety protocol

Temperature check for guests and staff

Laundry

Languages Spoken

Japanese Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Adults Only

Non-smoking Rooms

Soundproof Rooms

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Okujozankeionsen Kashogyoen

generate-AIAI Summary

1. Does Okujozankeionsen Kashogyoen offer Wi-Fi?

Yes, Okujozankeionsen Kashogyoen provides free Wi-Fi and internet access, including Wi-Fi in public areas.

2. What dining options are available at Okujozankeionsen Kashogyoen?

Guests can enjoy dining at the restaurant and utilize room service at Okujozankeionsen Kashogyoen.

3. Are there recreational activities available at Okujozankeionsen Kashogyoen?

Yes, guests can enjoy canoeing, skiing, and a kids' club, as well as a garden for relaxation at Okujozankeionsen Kashogyoen.

4. Does Okujozankeionsen Kashogyoen have a spa or massage services?

Yes, Okujozankeionsen Kashogyoen offers a spa and massage service for guest relaxation.

5. What health and safety measures are implemented at Okujozankeionsen Kashogyoen?

Okujozankeionsen Kashogyoen implements daily disinfection in public areas, provides alcohol hand sanitizer, and conducts temperature checks for guests and staff, with trained staff.

6. Is daily cleaning service available at Okujozankeionsen Kashogyoen?

Yes, daily cleaning service is provided at Okujozankeionsen Kashogyoen.

7. Does Okujozankeionsen Kashogyoen accept cashless payments?

Yes, cashless payment service is available at Okujozankeionsen Kashogyoen.

8. Are there staff who speak Japanese at Okujozankeionsen Kashogyoen?

Yes, Okujozankeionsen Kashogyoen has Japanese speaking staff.