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Reviews from Guests

4.0/5

tripadvisor

1,957

Reviews

from real guests

Inspire26024495031

4

/

5

We stayed on the executive floor. We had requested a room in advance that was close to the elevator, but we were taken to the furthest room. There was no explanation from the hotel about the failure to respond to the advance request. The executive lounge looked like this. There were also plenty of delicious baked goods, ice cream and drinks.

Audera

5

/

5

We chose Sapporo Grand Hotel because it has i) family room that can fit 4 beds, ii) direct access to the underground walkway and Sapporo Station, iii) its own dedicated private parking. The hotel outperformed on all these and more. I was most impressed with the spaciousness of the room. Not only can it fit 4 beds comfortably, it is also the first room I had ever occupied that can fit 4 chairs and a table! It also has a separate foyer, lots of wardrobe space and well equipped bathroom. It absolutely houses our family of 4 comfortably for 2 nights. It was also spotlessly cleaned. Breakfast was lovely too with sufficient variety and quality. The breads were particularly lovely and there are 9 different types of honey to choose from. The staff were also super efficient. They managed to deliver my packages easily. The hotel itself is full of old world charm, but not short on modern comforts. I would stay here again on my future visits to Sapporo.

W2k

5

/

5

As the name suggests, this is a long-established luxury hotel in central Sapporo, close to Sapporo station with easy access to all the major sights. You can even get between the hotel and the station without setting foot outdoors, especially helpful in winter. My room was spacious and comfortable, staff were very helpful and I had excellent sleep. That alone is more than enough for me to recommend this hotel. Even though the hotel is old, the room I stayed in (an Executive Floor Double) felt quite modern; it seems it had been newly renovated. I did have an issue with a restaurant on-site, the "Northern Terrace Diner", which didn't align with the rest of the hotel in terms of comfort or luxury - it had a distinctly cheap feeling to it and I left feeling quite underwhelmed. If your stay includes access to the "Grand in Grand" executive lounge (which I recommend!) - don't bother also paying for breakfast at the "Diner", the lounge also serves it and it is better by far.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Currency Exchange

24-Hour Front Desk

Non-smoking Rooms

Dry Cleaning

Newspapers

VIP Room Facilities

Breakfast in the Room

Laundry

Room Service

Restaurant

Chapel/Shrine

Fax/Photocopying

Concierge Service

Daily Housekeeping

Tour Desk

Shops (on site)

English Spoken

Japanese Spoken

On-site accessible restaurants / lounges

Wired Internet

Wi-Fi in public areas

Game Room

Garden

Laptop/PC rental

Massage

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Korean Spoken

Professional-grade sanitizing services

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Alternative meal arrangement

Asian breakfast

German Spoken

Romanian Spoken

Chinese cuisine in restaurant

Dutch Spoken

Restaurant [halal]

Bulgarian Spoken

Catalan Spoken

Snack Bar

Vending machine

Western breakfast

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Heating in public area

Slovenian Spoken

Invoice provided

Lao Spoken

On-site event hosting

Postal service

Hungarian Spoken

Baby safety gates

Latvian Spoken

Kids safety features

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [charges apply]

Car park [on-site]

Norwegian Spoken

Karaoke

Entertainment Staff

Bicycle Rental

Nearby Location

Chi-Ka-Ho (Sapporo Ekimae-dori Underground Walkway)

Chi-Ka-Ho (Sapporo Ekimae-dori Underground Walkway)

103 m

Funsui Fountain

Funsui Fountain

279 m

Tsunagari no Hiroba (Connection Plaza)

Tsunagari no Hiroba (Connection Plaza)

308 m

Yakiniku

Yakiniku

116 m

Akarenga Terrace

Akarenga Terrace

119 m

Kita-ichijo Sapporo History Photo Gallery

Kita-ichijo Sapporo History Photo Gallery

127 m

Sapporo City Road Origin Marker

Sapporo City Road Origin Marker

175 m

Fukokuseimeikoshiyama Bldg. (sitatte sapporo)

Fukokuseimeikoshiyama Bldg. (sitatte sapporo)

186 m

Former Hokkaido Government Office Building (Red Brick Office)

Former Hokkaido Government Office Building (Red Brick Office)

329 m

Sapporo City Hall

Sapporo City Hall

346 m

Reclamation Monument

Reclamation Monument

353 m

Health Sciences University of Hokkaido Sapporo Satellite Campus

Health Sciences University of Hokkaido Sapporo Satellite Campus

398 m

Taipei Economic and Cultural Representative Office in Japan, Sapporo Branch

Taipei Economic and Cultural Representative Office in Japan, Sapporo Branch

413 m

Donan Bus Sapporo Station Mae Bus Center

Donan Bus Sapporo Station Mae Bus Center

436 m

Tonan Hospital

Tonan Hospital

473 m

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10 Available Room Types

Twin Room with Tatami Area - Non-Smoking
Twin Room with Tatami Area - Non-Smoking
Twin Room with Tatami Area - Non-Smoking
Twin Room with Tatami Area - Non-Smoking
Twin Room with Tatami Area - Non-Smoking
Twin Room with Tatami Area - Non-Smoking
Twin Room with Tatami Area - Non-Smoking
Twin Room with Tatami Area - Non-Smoking
Twin Room with Tatami Area - Non-Smoking
Twin Room with Tatami Area - Non-Smoking
Twin Room with Tatami Area - Non-Smoking

Twin Room with Tatami Area - Non-Smoking

room-size-icon

62 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Bidet

Bidet

Coffee Machine

Coffee Machine

Towels

Towels

Clothes Rack

Clothes Rack

[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking

[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Toilet

Toilet

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Iron

Iron

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Two Connecting Twin Rooms - Non-Smoking
Two Connecting Twin Rooms - Non-Smoking
Two Connecting Twin Rooms - Non-Smoking
Two Connecting Twin Rooms - Non-Smoking
Two Connecting Twin Rooms - Non-Smoking
Two Connecting Twin Rooms - Non-Smoking
Two Connecting Twin Rooms - Non-Smoking
Two Connecting Twin Rooms - Non-Smoking
Two Connecting Twin Rooms - Non-Smoking

Two Connecting Twin Rooms - Non-Smoking

room-size-icon

70 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Clothes Rack

Clothes Rack

Presidential Suite - Non-Smoking
Presidential Suite - Non-Smoking
Presidential Suite - Non-Smoking
Presidential Suite - Non-Smoking
Presidential Suite - Non-Smoking
Presidential Suite - Non-Smoking
Presidential Suite - Non-Smoking
Presidential Suite - Non-Smoking

Presidential Suite - Non-Smoking

room-size-icon

162 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Desk

Desk

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Sofa

Sofa

Dining Area

Dining Area

Electric Kettle

Electric Kettle

Executive Lounge Access

Executive Lounge Access

Bidet

Bidet

Coffee Machine

Coffee Machine

Towels

Towels

Dining Table

Dining Table

Clothes Rack

Clothes Rack

Executive Deluxe Double Room - Non-Smoking
Executive Deluxe Double Room - Non-Smoking
Executive Deluxe Double Room - Non-Smoking
Executive Deluxe Double Room - Non-Smoking
Executive Deluxe Double Room - Non-Smoking
Executive Deluxe Double Room - Non-Smoking
Executive Deluxe Double Room - Non-Smoking
Executive Deluxe Double Room - Non-Smoking

Executive Deluxe Double Room - Non-Smoking

room-size-icon

50 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Desk

Desk

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

View

View

Electric Kettle

Electric Kettle

Executive Lounge Access

Executive Lounge Access

Bidet

Bidet

Garden view

Garden view

Coffee Machine

Coffee Machine

Towels

Towels

Clothes Rack

Clothes Rack

Hotel Details

generate-AIAI Summary

About Sapporo Grand Hotel

Sapporo Grand Hotel is a distinguished 5-star hotel offering a luxurious and comfortable stay in Sapporo, Hokkaido, Japan. This upscale accommodation provides an elegant atmosphere for travelers exploring the vibrant city. Guests can expect a refined experience with a focus on exceptional service and comfort, making it an ideal choice for both leisure and business stays in the heart of Sapporo.


Services & Amenities at Sapporo Grand Hotel

Sapporo Grand Hotel offers a comprehensive range of facilities and services to ensure a pleasant stay. Guests can enjoy free Wi-Fi, a 24-hour front desk, currency exchange services, and air-conditioned non-smoking rooms. Dining options include a restaurant, bar, and room service for breakfast and other meals. Additional conveniences feature laundry service, dry cleaning, newspapers, heating, meeting/banquet facilities, VIP room facilities, a chapel/shrine, family rooms, and fax/photocopying services. Attentive staff are also available to assist with various needs.


About the Sapporo Grand Hotel Hotel Brand

Sapporo Grand Hotel is a landmark property in Hokkaido, known for its long-standing tradition of hospitality. It is part of the GranVista Hotels & Resorts group, which operates a collection of unique and distinct properties across Japan, focusing on providing high-quality experiences and reflecting the local culture and charm of their respective regions.


Location & Getting to Sapporo Grand Hotel

Sapporo Grand Hotel is conveniently located at 4 Kita 1 Jonishi, Chuo-ku, Sapporo, Hokkaido, Japan, 060-0001. Situated in the central Chuo-ku district of Sapporo, the hotel provides easy access to key areas of the city. Travelers can reach the hotel via public transportation, with Sapporo Station being a major hub for trains and subway lines, offering straightforward connections to the hotel's vicinity.


Facilities Details

Pool and Spa

Hot Tub

Massage

Parking and Transportation

Bicycle Rental

Food & Drink

Bar

Breakfast in the Room

Room Service

Restaurant

Alternative meal arrangement

Asian breakfast

Buffet-Style Restaurant

Chinese cuisine in restaurant

Restaurant [halal]

Snack Bar

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Newspapers

Concierge Service

Tour Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

On-site event hosting

Postal service

Baby safety gates

Family/child friendly

Kids safety features

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Shops (on site)

Common Areas

Chapel/Shrine

Game Room

Library

Cleaning Services

Dry Cleaning

Laundry

Daily Housekeeping

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Professional-grade sanitizing services

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Languages Spoken

English Spoken

Japanese Spoken

Korean Spoken

German Spoken

Romanian Spoken

Dutch Spoken

Bulgarian Spoken

Catalan Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Slovenian Spoken

Lao Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Non-smoking Rooms

Heating

VIP Room Facilities

Family Rooms

Designated Smoking Area

On-site accessible restaurants / lounges

Garden

Laptop/PC rental

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Check-in [24-hour]

Security [24-hour]

Service animals are welcome

Car park [charges apply]

Car park [on-site]

Frequently Asked Questions About Sapporo Grand Hotel

generate-AIAI Summary

1. Does Sapporo Grand Hotel offer free Wi-Fi?

Yes, Sapporo Grand Hotel provides free Wi-Fi access for its guests.

2. Is there a 24-hour front desk at Sapporo Grand Hotel?

Yes, Sapporo Grand Hotel features a 24-hour front desk for guest convenience.

3. Are there non-smoking rooms available at Sapporo Grand Hotel?

Yes, Sapporo Grand Hotel offers non-smoking rooms.

4. Does Sapporo Grand Hotel have a restaurant?

Yes, Sapporo Grand Hotel has a restaurant/dining room on-site.

5. Can guests exchange currency at Sapporo Grand Hotel?

Yes, currency exchange services are available at Sapporo Grand Hotel.

6. Does Sapporo Grand Hotel offer laundry services?

Yes, laundry and dry cleaning services are provided at Sapporo Grand Hotel.

7. Are there meeting facilities at Sapporo Grand Hotel?

Yes, Sapporo Grand Hotel offers meeting/banquet facilities.

8. Does Sapporo Grand Hotel provide room service?

Yes, room service/food delivery to rooms is available at Sapporo Grand Hotel.

9. Are there family rooms at Sapporo Grand Hotel?

Yes, Sapporo Grand Hotel offers family rooms for guests.