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Reviews from Guests

4.0/5

tripadvisor

1,952

Reviews

from real guests

川田 ま

2

/

5

I used it at a company banquet. The course meal was wonderful and I was enjoying it, but there was one woman with an unusually bad attitude. It was so overbearing that I felt mad as I smashed the ice...

SJMJordan

3

/

5

The rooms are relatively small, and the hotel is old, but the hotel location is good. I booked a normal room but at checkin they gave smokers room, which was very bad. The hotel employees do not...

NorthStar29610849167

3

/

5

We were excited to stay at Grand Hotel in Sapporo, as it came highly recommended for families, but unfortunately, our experience didn’t meet expectations. While the hotel’s entrance is impressive and...

Facilities Details

Hot Tub

Massage

Bicycle Rental

Bar

Breakfast in the Room

Room Service

Restaurant

Alternative meal arrangement

Asian breakfast

Breakfast [buffet]

Chinese cuisine in restaurant

Restaurant [halal]

Snack Bar

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Currency Exchange

24-Hour Front Desk

Newspapers

Concierge Service

Tour Desk

Family room

Kids club

Game Room

Air conditioning in public area

Heating in public area

Invoice provided

On-site event hosting

Postal service

Shrine

Smoking area

Baby safety gates

Family/child friendly

Kids safety features

Nightclub/DJ

Karaoke

Entertainment Staff

Meeting/Banquet Facilities

Fax/Photocopying

Shops (on site)

Chapel/Shrine

Library

Dry Cleaning

Laundry

Daily Housekeeping

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Professional-grade sanitizing services

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

English Spoken

Japanese Spoken

Korean Spoken

German Spoken

Romanian Spoken

Dutch Spoken

Bulgarian Spoken

Catalan Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Slovenian Spoken

Lao Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Free Wifi

Internet services

Wired Internet

Wi-Fi in public areas

Air Conditioning

Non-smoking Rooms

Heating

VIP Room Facilities

Designated Smoking Area

On-site accessible restaurants / lounges

Garden

Laptop/PC rental

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Check-in [24-hour]

Front desk [24-hour]

Security [24-hour]

Service animals are welcome

Car park [charges apply]

Car park [on-site]

Sapporo Grand Hotel in Sapporo Hokkaido