review-bg-image

Reviews from Guests

3.0/5

tripadvisor

756

Reviews

from real guests

ichikawa373

2

/

5

The main attraction of this hotel is its outstanding location. It is very conveniently accessible with a 2-3 minute walk from Susukino Subway Station, and Odori Park is also within walking distance. During my stay, I was able to fully enjoy Autumnfest and sightseeing in Sapporo. Although the building itself feels somewhat aging, it was clean and impressive. There are also four elevators, so even when it was busy, the journey was smooth with little waiting time. The guest room was only a little audible in the next room, not much to worry about. However, there are many foreign tourists in the lobby area, and there were times when the traffic line from the elevator to the entrance/exit was filled with people, giving the impression that it was somewhat crowded and restless. And what was very unfortunate was the equipment trouble and the subsequent front desk response. On the morning of the second day of my stay, the ceiling lights in the guest room stopped working, so I told the front desk. However, when I went out and returned in the evening, it hadn't improved, and I ended up spending my stay in a dimly lit room. "When I re-told them at checkout, they simply said, ""I'll exchange it."" There was no apology whatsoever for the inconvenience." Even though the trouble itself was inevitable, I was greatly disappointed that they did not respond and that they did not say sorry. It is a real shame that the impression of the hotel has changed so much just by dealing with the staff, because the good location stands out.

Cruiser810099

5

/

5

I tend to choose the area around Sapporo Station for business trips, but I felt it would be much more beneficial to walk an extra few minutes and stay at this hotel in the Susukino area. The price is relatively low, the building itself is bigger and the lobby is bigger than other business hotels! Tenant restaurants are also included, so it's no problem with a no breakfast plan. Last time, it was a room on the front side of the hotel, so it faced a big street, and I was concerned about noise such as neon lights at night, a man in a car, and people coming and going. This time it was a room facing the back side of the hotel, so at night I was able to spend my time without worrying about the lights and noise outside. It was an environment where privacy was protected even when curtains were opened. ★The guest room on the back side is recommended. And Rich is the best. Next door to the hotel is Kokonosuki, where I got everything I needed. The grocery section is on B1! It was not a convenience store, but it was a reasonable price, and I was able to eat on the way to work and even get souvenirs. There was also a Daiso, which allowed him to buy what he needed immediately during his business trip. Restaurants such as izakaya were also very large and relatively reasonable compared to the area around Sapporo Station, so I was able to enjoy the night during my business trip very much ^_^ It was also relatively close to the bus stop for New Chitose Airport, which also spared me the trouble of getting back to Sapporo Station. Anyway, the usability and richness were good.

nanasrs68

4

/

5

This hotel was nice and clean and very conveniently located to everything. We stayed here for three nights and it was comfortable. The only thing to note is that since the hotel can get busy, the elevators can be full so if you need to leave at a certain time give yourself some extra time for the elevators.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Shops (on site)

Laundry

Fax/Photocopying

Shuttle Service (free)

Restaurant

24-Hour Front Desk

Vending Machine (drinks)

Non-smoking Rooms

Massage

English Spoken

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Skiing

Body thermometer

Cashless payment service

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Romanian Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Vending machine

Western breakfast

Air conditioning in public area

Slovak Spoken

Finnish Spoken

Cash withdrawal

Contactless check-in/out

Daily Housekeeping

Dry Cleaning

Elevator

Hindi Spoken

Croatian Spoken

Heating in public area

Slovenian Spoken

Invoice provided

Ironing Service

Laundromat

Lao Spoken

Projector/LED display

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Game Room

Nightclub/DJ

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [charges apply]

Car park [on-site]

Nearby Location

Giant Ferris Wheel nORIA Sapporo Susukino

Giant Ferris Wheel nORIA Sapporo Susukino

128 m

COCONO SUSUKINO

COCONO SUSUKINO

131 m

Funsui Fountain

Funsui Fountain

607 m

NORBESA

NORBESA

134 m

NORBESA Shopping Mall

NORBESA Shopping Mall

134 m

Sapporo Minamisanjo Hospital

Sapporo Minamisanjo Hospital

167 m

Birthplace of Kotaro Migishi

Birthplace of Kotaro Migishi

383 m

Sapporo Susukino Hospital

Sapporo Susukino Hospital

444 m

Mana Chapel

Mana Chapel

477 m

Hosui Bridge

Hosui Bridge

574 m

Tsunagari no Hiroba (Connection Plaza)

Tsunagari no Hiroba (Connection Plaza)

609 m

Reclamation Monument

Reclamation Monument

639 m

Honorary Consulate of the Kingdom of Belgium in Sapporo

Honorary Consulate of the Kingdom of Belgium in Sapporo

680 m

Donan Bus Sapporo Station Mae Bus Center

Donan Bus Sapporo Station Mae Bus Center

787 m

Nakajimakoen Station

Nakajimakoen Station

795 m

10 Available Room Types

Standard Double Smoking
Standard Double Smoking
Standard Double Smoking
Standard Double Smoking
Standard Double Smoking
Standard Double Smoking
Standard Double Smoking
Standard Double Smoking

Standard Double Smoking

room-size-icon

18 Square Meter

Towels

Towels

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

TV

TV

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bidet

Bidet

DVD/CD player

DVD/CD player

Desk

Desk

Superior Double, Non Smoking
Superior Double, Non Smoking
Superior Double, Non Smoking
Superior Double, Non Smoking
Superior Double, Non Smoking
Superior Double, Non Smoking
Superior Double, Non Smoking
Superior Double, Non Smoking

Superior Double, Non Smoking

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bidet

Bidet

DVD/CD player

DVD/CD player

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Standard Semi Double, Non Smoking
Standard Semi Double, Non Smoking
Standard Semi Double, Non Smoking
Standard Semi Double, Non Smoking
Standard Semi Double, Non Smoking

Standard Semi Double, Non Smoking

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bidet

Bidet

DVD/CD player

DVD/CD player

Desk

Desk

Standard Semi Double, Smoking
Standard Semi Double, Smoking
Standard Semi Double, Smoking
Standard Semi Double, Smoking
Standard Semi Double, Smoking

Standard Semi Double, Smoking

Towels

Towels

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

TV

TV

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bidet

Bidet

DVD/CD player

DVD/CD player

Desk

Desk

Standard Double, Non Smoking
Standard Double, Non Smoking
Standard Double, Non Smoking
Standard Double, Non Smoking
Standard Double, Non Smoking

Standard Double, Non Smoking

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bidet

Bidet

DVD/CD player

DVD/CD player

Desk

Desk

Hotel Details

generate-AIAI Summary

Sapporo Tokyu REI Hotel Property Details

Sapporo Tokyu REI Hotel is a comfortable 4-star hotel located in Sapporo, Japan. It offers a welcoming atmosphere for both leisure and business travelers, featuring a range of convenient amenities designed for a pleasant stay in the heart of the city.


Services & Amenities

Sapporo Tokyu REI Hotel provides guests with an array of convenient services and amenities including Free Wi-Fi, Air conditioning, on-site shops, and laundry service. Guests can enjoy dining at the restaurant, utilize meeting/banquet facilities, or relax with a massage. The hotel also features a 24-hour front desk, vending machine, designated smoking area, non-smoking rooms, family rooms, and a kids' club. English and Japanese speaking staff are available, and a free shuttle service is offered, alongside fax/photocopying service and general internet access.


About the Property Brand

Sapporo Tokyu REI Hotel is part of the esteemed Tokyu Hotels group, a renowned Japanese hotel chain known for its commitment to guest comfort and quality service across various properties in Japan. The brand emphasizes convenience and hospitality for a pleasant travel experience.


Location and Transportation

The Sapporo Tokyu REI Hotel is situated in Sapporo, Japan, offering convenient access to the city's attractions. Guests can reach the hotel using various local transportation options available throughout Sapporo, making it easy to explore the surrounding area.


Facilities Details

Pool and Spa

Massage

Parking and Transportation

Shuttle Service (free)

Food & Drink

Restaurant

Vending Machine (drinks)

Alternative meal arrangement

Buffet-Style Restaurant

Vending machine

Western breakfast

Breakfast service

Front Desk Services

24-Hour Front Desk

Activities

Skiing

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Invoice provided

Laundromat

Projector/LED display

Family/child friendly

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Game Room

Cleaning Services

Laundry

Body thermometer

Cashless payment service

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Ironing Service

Languages Spoken

English Spoken

Japanese Spoken

Romanian Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Slovak Spoken

Finnish Spoken

Hindi Spoken

Croatian Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Designated Smoking Area

Non-smoking Rooms

Family Rooms

All Spaces Non-Smoking (public and private)

Elevator

Heating

Security [24-hour]

Service animals are welcome

Car park [charges apply]

Car park [on-site]

Frequently Asked Questions About Sapporo Tokyu REI Hotel

generate-AIAI Summary

1. Does Sapporo Tokyu REI Hotel offer free Wi-Fi?

Yes, Sapporo Tokyu REI Hotel provides complimentary Wi-Fi access for its guests.

2. Are there dining options at Sapporo Tokyu REI Hotel?

Yes, the hotel features an on-site restaurant for guests to enjoy.

3. Is there a 24-hour front desk at Sapporo Tokyu REI Hotel?

Yes, Sapporo Tokyu REI Hotel offers a 24-hour front desk for guest assistance.

4. Does Sapporo Tokyu REI Hotel have facilities for families?

Yes, the hotel offers family rooms and a kids' club.

5. Are there non-smoking rooms available at Sapporo Tokyu REI Hotel?

Yes, Sapporo Tokyu REI Hotel provides non-smoking rooms.

6. Does Sapporo Tokyu REI Hotel offer a shuttle service?

Yes, a free shuttle service is available at Sapporo Tokyu REI Hotel.

7. Can guests get a massage at Sapporo Tokyu REI Hotel?

Yes, massage services are available for guests at Sapporo Tokyu REI Hotel.

8. Are there meeting facilities at Sapporo Tokyu REI Hotel?

Yes, the hotel offers meeting and banquet facilities for events.

9. Does Sapporo Tokyu REI Hotel have English-speaking staff?

Yes, English-speaking staff are available to assist guests.

10. Are there shops within Sapporo Tokyu REI Hotel?

Yes, the hotel features on-site shops for guest convenience.