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Reviews from Guests

4.0/5

tripadvisor

759

Reviews

from real guests

kihara2023

3

/

5

Breakfast and sauna though I stayed without meals to move from Abashiri to Rausu? It seems that is famous. No criticism because I haven't eaten. The rooms are normal but new so everything is beautiful. The breakfast we had at Rausu Shokudo was delicious. Even if I stay again, I'm going to stay without meals.

kijitorachatoraneko

1

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5

If you email to say you'd like to do a surprise even though it's an anniversary, there's a florist and cake shop nearby. The answer is: He smiles wryly at the exact same answer as Gemini on his smartphone. Google's AI replies that the hotel made a mistake, so they will come up with some surprise. However, I was expecting a surprise until the end, but there was no surprise at all. I paid for a room with a hot spring for nearly 70,000 yen, but apparently the bill wasn't enough. Since we are always staying at the top hotels of Marriott hotels, we kept a close eye on each other. They also have experience working in high-end hotels in the past, so they can see everything. The ideal state is high because they are now architectural design and top Marriott members, and have both experienced a number of ultra-luxury hotels, including overseas, with annual incomes in the millions. Even dinner buffets are actually sorted. He says it's an unreserved seat, but it's a lie. Those who have noticed are first-rate. Give your room number at the Viking entrance and tell the Viking staff by microphone. The area near the window is rattled, but if it's full, they refuse. For some reason. That's because the window side is the premier floor-only guest room area. Everything depends on the money. If Paris can't sit on a terrace because of racism, You can't sit near the window unless you're staying on the premier floor with gold. Bathrobes are different, too. It was embarrassing to see us being exposed as poor because the design of the bathrobes on the premier floor and the general floor were different. I think it would be good if someone accepted and divisive. In the low-grade lounge, which is open to all guests, people who are staying in the ¥30,000 range are clearly loud. How to eat vulgar I eat a lot. There are also foreign tourists from Asia. They usually have no manners to say they lower things. The lowering area is located next to the candy corner. As for foreign tourists, I think there is no choice. The problem was that no staff came. The messy table was left there. Well, I guess there's a shortage of staff. How could you not be aware of that?  It can't even be the lowest-end hotel in the 10,000-yen range for two Marriotts (domestic). It's not Marriott, Hilton or Hyatt Group in the first place. I was foolish enough to expect it on my own. The entrance, lobby, is similar in feel to a top Marriott hotel. And the West Wing. The others are ordinary hotel designs. But the service is completely different from Marriott. I recommend going there without expecting anything. Don't expect it. Book a premier floor that will cost at least 100,000 yen if you expect. Please stay in the suite. It all depends on the money. If you want to leave the service unattended or just beggar, book with the cheapest plan. I thought that would reduce my disappointment a bit. Finally, there was a couple of women next to me who ate a lot when I was a Viking, but for those who ate hard, they didn't put away their plates, just a cat-like machine that was in vogue these days. For those who don't eat as hard as we do, the staff noticed that they were coming to lower the plate like Marriott, which made a good impression. The food is great again. I'm sure it's over the Marriott. The chefs are also top-notch from skill to customer service. The taste is also top-notch. I would also like to thank the staff for taking a photo in front of the hotel logo after checking out. That's the first-rate staff. I don't know if I'll stay next. Since the best and worst sides are hanging in the air, I would like to browse the reviews of others and use them if they improve. You can't tell what's inside just by looking at the official website. I remember meeting a fisherman when I went to pick up garbage in the early morning and having a conversation with him laughing. I was very happy. Service isn't just about things. An invisible mind. Even if there is no food at all, I would like to stay again if my heart is full. Thank you for your mechanical service.

RiLang

3

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5

We took a 7 hours overnight bus ride from Sapporo, and arrived at the hotel at 6.35am. There was no one at the reception nor lobby which is fine. We saw there was coffee and rolls display at the open area at the lobby and were thinking of getting a cup of coffee after a long overnight bus ride. Then there was this old man, a hotel staff member, who jumped out from no way chasing us away saying this is only for hotel guests. This is not a Hospitality which we used to from any hotel. I think we are not your guests until we receive the room key at 3pm. We don't feel welcome. The rest of the 4 days stay was great but the feeling of we are just a transaction left a bad taste in the mouth

Hotel Details

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Shiretoko Grand Kita Kobush Property Details

Shiretoko Grand Kita Kobush offers a pleasant accommodation experience in Japan. This property serves as a comfortable base for travelers exploring the beautiful surrounding areas.


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