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Reviews from Guests

3.0/5

tripadvisor

100

Reviews

from real guests

yukikoyy

2

/

5

12/28 Overnight. I stayed here because it was close to the bus stop and I wanted to save money because I was going on a trip in the new year. It feels like a business hotel. The concierge and the man in the dining room on the first floor were pleasant, but after using the bath, I was relaxing at a table in the elevator hall upstairs reading, and the restaurant upstairs seemed to be about to close, so I was cleaning up. Despite the guests, I was amazed to see that there was a lot of private language that I thought was from school, and that it was normal to see each and every staff member who worked in the hotel, even part-time, as the face of the hotel, and if there were any guests, they would cautiously comment or refrain from private language. After a while, as I went down to the lobby to see a map of the area around the hotel, a young male and female staff member walked in and out of what looked like an office, holding wrapped rice in hand, perhaps remaining at the restaurant, and leaning against the wall while waiting for the elevator to chat. I think it's better than throwing away what's left, but I'd like you to blame me and take it home so that it doesn't get the attention of customers. Is this what's normal about? It is a famous hot spring, so I came here to look forward to it, but it is disappointing. I spoke to an older man at the front desk and he just said he would talk to the employees tomorrow. It may be possible to attract customers because it is a famous hot spring resort even if you don't say anything, but I hope that each and every one of you will take pride in being a staff member who works at the hotel, and that the hospitality and employee education will be further developed in the future. Thanks for your help.

Sightsee25638138586

4

/

5

I used it when travelling alone. Kaiseki cuisine in the evening, buffet in the morning. The service was good and the rice was delicious. I was alone, but I was able to relax and enjoy it! The temperature of the air conditioner is only low, high, etc. I couldn't adjust, so I had to. It was difficult to make the temperature comfortable. You can keep your luggage even after checking out, I was able to sightsee Arima Onsen Town easily♪

W217

3

/

5

I stayed here on the 29th, when a typhoon was approaching and there was a light rain. Was the location somewhat confusing? I had already checked the internet map beforehand, As I walked towards the Kobe Electric Railway station, I saw it... but the building on the outside At first glance it looks white and beautiful, but the front was small. Not yet. It was morning, so I didn't check in, just my luggage. I checked in later in the evening. Who was at the front desk at the time? He was a male employee, but honestly, he doesn't seem like a very pleasant person It was. I picked up my room key and breakfast pass and went to my room, but the key was now a card A non-key, keyhole type key... (<it looked like it would take a proper auto lock) The room was beautiful when I said beautiful, but the furniture and so on are much older and worn out I was. Bathroom is a bit... there's a toilet between the door and the washroom But it was small and a little hard to sit in. And I don't know why the washroom faucet. It's too long (!?) and when you try to get hot water out of that tap, the temperature control It's very difficult... (<If you open too much water, it's very hot, and if you tighten it too much, it stays water.) The large public bath was quite impressive, with only the baths in the hot spring resort. Relax I let it in comfortably. Breakfast is a bit ... vegetable dishes are the main thing, meat and fish is shimmy and ham and sausage, but no grilled fish or egg dishes… (Well, I didn't really want to eat that morning.) Well, to sum up, Saihate Hotel is like an enka song. It was a hotel of sorts. Emotions that mean (?)Well, there is, but I'm willing to For those who want to take a break and relax... I wonder if it's OK for me to backtrack. (The staff are maxing out. I'll admit it was a management effort.)

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Air Conditioning

Free Wifi

Internet

Hot Tub

Hot Spring Bath

Spa

Sauna

Shared Kitchen

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Daily Housekeeping

24-Hour Front Desk

Massage

Non-smoking Rooms

Valet Parking

Fax/Photocopying

Vending Machine (drinks)

Restaurant

English Spoken

Japanese Spoken

Wi-Fi in public areas

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Vending machine

open air bath

Air conditioning in public area

Elevator

Facilities for Disabled Guests

Heating in public area

Hungarian Spoken

Golf Course (within 2 miles)

Game Room

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Nearby Location

Osaka International Airport (Itami)

Osaka International Airport (Itami)

17.66 km

Universal City Port

Universal City Port

23.14 km

4 Available Room Types

Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room

Twin Room

room-size-icon

24 Square Meter

Shower

Shower

TV

TV

Fax

Fax

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Balcony/Terrace

Balcony/Terrace

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Shared Toilet

Shared Toilet

Slippers

Slippers

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Sauna

Sauna

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Heating

Heating

Non-smoking

Non-smoking

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Window

Window

Blackout curtains

Blackout curtains

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Separate shower/bathtub

Separate shower/bathtub

Bathrobes

Bathrobes

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room
Room
Room
Room
Room
Room
Room

Room

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Window

Window

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Deluxe Twin With Balcony
Deluxe Twin With Balcony
Deluxe Twin With Balcony

Deluxe Twin With Balcony

room-size-icon

24 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Open air bath privileges

Open air bath privileges

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Sauna

Sauna

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Hand sanitizer

Hand sanitizer

Heating

Heating

Slippers

Slippers

Socket near the bed

Socket near the bed

Tea/Coffee Maker

Tea/Coffee Maker

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Tatami flooring

Tatami flooring

Trash cans

Trash cans

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Accessible by elevator

Accessible by elevator

Fire extinguisher

Fire extinguisher

Safe

Safe

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Comfort Twin Room
Comfort Twin Room

Comfort Twin Room

room-size-icon

24 Square Meter

Facilities Details

Pool and Spa

Massage

Sauna

Hot Spring Bath

Hot Tub

Spa

Parking and Transportation

Valet Parking

Free Parking

Food & Drink

Vending Machine (drinks)

Restaurant

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Shared Kitchen

Game Room

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Languages Spoken

English Spoken

Japanese Spoken

Korean Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Designated Smoking Area

Air Conditioning

open air bath

Elevator

Facilities for Disabled Guests

Heating

Security [24-hour]

Car park [free of charge]

Car park [on-site]