review-bg-image

Reviews from Guests

3.0/5

tripadvisor

124

Reviews

from real guests

941patricky

5

/

5

We visited the hotel during a “road trip” through Osaka, Kyoto, and Nara. It is in a village with lovely surroundings. Our room was upstairs with an huge window overlooking the forest. The experience and food were excellent. The public bath is well placed under trees and the private bath was in local spring water and relaxing. The service was excellent and the staff even helped us retrieve eyeglasses we inadvertently left there. That level of service is almost unheard of today.

rvlaure

4

/

5

Large room with comfortable "western" beds, small functional bathroom. Very quiet, attentive staff, very good public baths including 1 from the golden source. It is also possible to book a private bath, which allows you to be a couple but the bathtubs are smaller than in the public bath which I found less nice to relax... Very good breakfast. Very easy to get to the city either on foot (5 min max) or with the hotel shuttle We spent two nice days... the hotel may look a bit “aging” in some places, but it is very clean and well maintained.

SantoPaola

5

/

5

Arima onsen is a pretty mountain resort and this ryokan is a small jewel of tradition. I chose the room with bamboo garden view. Beautiful! Entrance with bathroom with toilet and bathtub. Large room where in the evening is laid futon very comfortable. A closed terrace with two armchairs x take the wood view. Shoes are left at reception and give slippers and Yukata dressing gown with jacket x dinner. Very nice common onsen separated men and women. They are different views and alternate accesses. Private onsen to be together to reserve x 45 min seems to me 3000 Ca. We included the very rich dinner, with traditional ritual service with several courses including Kobe meat. Very elegant. Very very good everything. Hearty breakfast always only traditional. It may or may not be nice food but it is an absolutely wonderful experience! We found some snow that made the stay poetic! A big flaw for me an air conditioner that heats the room very noisy and near the bodies I woke up very cooled, maybe you need to improve this. Despite this I think it is the stay where I most appreciated Japanese customs. Courtesy and professionalism top!

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Shuttle Service (free)

Vending Machine (drinks)

Fax/Photocopying

Massage

Non-smoking Rooms

Valet Parking

24-Hour Front Desk

Newspapers

Shared Lounge/TV Area

Hiking

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Garden

Karaoke

Private bath

Public bath

Daily Housekeeping

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Asian breakfast

Dutch Spoken

Room Service

Vending machine

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Invoice provided

Smoke-free property

Hungarian Spoken

Latvian Spoken

Golf Course (within 2 miles)

Game Room

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Entertainment Staff

Nearby Location

Osaka International Airport (Itami)

Osaka International Airport (Itami)

17.65 km

Universal City Port

Universal City Port

23.03 km

10 Available Room Types

Deluxe Twin Room with Tatami Area and Open-Air Bath - Non-Smoking
Deluxe Twin Room with Tatami Area and Open-Air Bath - Non-Smoking
Deluxe Twin Room with Tatami Area and Open-Air Bath - Non-Smoking
Deluxe Twin Room with Tatami Area and Open-Air Bath - Non-Smoking
Deluxe Twin Room with Tatami Area and Open-Air Bath - Non-Smoking
Deluxe Twin Room with Tatami Area and Open-Air Bath - Non-Smoking
Deluxe Twin Room with Tatami Area and Open-Air Bath - Non-Smoking
Deluxe Twin Room with Tatami Area and Open-Air Bath - Non-Smoking
Deluxe Twin Room with Tatami Area and Open-Air Bath - Non-Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath - Non-Smoking

room-size-icon

50 Square Meter

Towels

Towels

Heating

Heating

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Iron

Iron

Slippers

Slippers

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

TV

TV

Bidet

Bidet

Clothes Rack

Clothes Rack

Telephone

Telephone

Free bottled water

Free bottled water

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Deluxe Twin Room with Tatami Area and Mountain View - West Tower - Non-Smoking
Deluxe Twin Room with Tatami Area and Mountain View - West Tower - Non-Smoking
Deluxe Twin Room with Tatami Area and Mountain View - West Tower - Non-Smoking
Deluxe Twin Room with Tatami Area and Mountain View - West Tower - Non-Smoking
Deluxe Twin Room with Tatami Area and Mountain View - West Tower - Non-Smoking
Deluxe Twin Room with Tatami Area and Mountain View - West Tower - Non-Smoking
Deluxe Twin Room with Tatami Area and Mountain View - West Tower - Non-Smoking

Deluxe Twin Room with Tatami Area and Mountain View - West Tower - Non-Smoking

room-size-icon

40 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Toilet

Toilet

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by stairs only

Upper floors accessible by stairs only

Clothes Rack

Clothes Rack

Twin Room with Shower - Non-Smoking
Twin Room with Shower - Non-Smoking
Twin Room with Shower - Non-Smoking
Twin Room with Shower - Non-Smoking
Twin Room with Shower - Non-Smoking
Twin Room with Shower - Non-Smoking
Twin Room with Shower - Non-Smoking

Twin Room with Shower - Non-Smoking

room-size-icon

20 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Toilet

Toilet

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Upper floors accessible by stairs only

Upper floors accessible by stairs only

Clothes Rack

Clothes Rack

Deluxe Corner Western Room with Tatami, Shower and Mountain View, Non-Smoking - East Wing
Deluxe Corner Western Room with Tatami, Shower and Mountain View, Non-Smoking - East Wing
Deluxe Corner Western Room with Tatami, Shower and Mountain View, Non-Smoking - East Wing
Deluxe Corner Western Room with Tatami, Shower and Mountain View, Non-Smoking - East Wing
Deluxe Corner Western Room with Tatami, Shower and Mountain View, Non-Smoking - East Wing
Deluxe Corner Western Room with Tatami, Shower and Mountain View, Non-Smoking - East Wing

Deluxe Corner Western Room with Tatami, Shower and Mountain View, Non-Smoking - East Wing

Heating

Heating

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Iron

Iron

Laptop workspace

Laptop workspace

Dining Area

Dining Area

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

TV

TV

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Towels

Towels

Shower

Shower

Tatami flooring

Tatami flooring

Slippers

Slippers

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Japanese Western Twin Room with Shower and Mountain View, Non-Smoking - West Wing
Japanese Western Twin Room with Shower and Mountain View, Non-Smoking - West Wing
Japanese Western Twin Room with Shower and Mountain View, Non-Smoking - West Wing
Japanese Western Twin Room with Shower and Mountain View, Non-Smoking - West Wing
Japanese Western Twin Room with Shower and Mountain View, Non-Smoking - West Wing
Japanese Western Twin Room with Shower and Mountain View, Non-Smoking - West Wing

Japanese Western Twin Room with Shower and Mountain View, Non-Smoking - West Wing

Towels

Towels

Heating

Heating

Non-smoking

Non-smoking

Shower

Shower

Sleep comfort items

Sleep comfort items

Iron

Iron

Slippers

Slippers

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Roll-in shower

Roll-in shower

TV

TV

Bidet

Bidet

Clothes Rack

Clothes Rack

Telephone

Telephone

Free bottled water

Free bottled water

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Facilities Details

Pool and Spa

Massage

Hot Spring Bath

Spa

Parking and Transportation

Free Parking

Shuttle Service (free)

Valet Parking

Food & Drink

Vending Machine (drinks)

Bar

Asian breakfast

Room Service

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Newspapers

Ticket Service

Activities

Hiking

Golf Course (within 2 miles)

Entertainment and Family Services

Karaoke

Air conditioning in public area

Heating in public area

Invoice provided

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Designated Smoking Area

Non-smoking Rooms

Air Conditioning

Heating

Garden

Private bath

Public bath

Tours

Elevator

Facilities for Disabled Guests

Family Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]