We spent 2 nights there, and it was absolutely beautiful. A very traditional Japanese ryokan experience (to our very little knowledge of Japanese culture and history), with incredible and attentive service and attention to every single little detail. Superb!
We also opted to get the breakfasts and dinners addition, which was phenomenal. More like divine! Food brought and served in our room, with a huge variety of traditional and diverse Japanese cuisine. We have also added some alcohol (beer, wine, sake) which was very reasonable in price.
Overall, it was expensive - yet worth every moment, and we will be coming back.