Kanazawa Kokusai Hotel

3.0 / 5

•

Ru 8 Oonuka-machi, Ishikawa, Kanazawa, Japan 921-8565

Reviews from Guests

3.0/5

116

Reviews

from real guests

349andersd

The hotel looked great in the pictures, but reality was very different. Everything felt worn and outdated – from the lobby to the rooms. Stained walls, old furniture, and an overall run-down impression. The pool, which looked amazing online, was closed and filled with green water and leaves. There was no prior notice about this, which felt very dishonest. The room was reasonably clean but old and dull, with interior well past its prime. It smelled musty, and the ventilation barely worked. The location was another downside – 20 minutes by taxi from the city center, in an area that didn’t feel pleasant or safe. The staff did their best, but it wasn’t enough. This hotel needs a complete renovation – and new, honest photos. I won’t be staying here again.

arctorman

The rooms are enormous and well furnished, but everything is a little dated and there is a faint musty, tobacco-like funk around the place (although the hotel is non-smoking... now). There was, unfortunately, mould on the walls and ceiling of the bathroom. The staff are very courteous, kind and helpful. The restaurant on the first floor is also pretty good and provides a ‘viking’ (all-you-can-eat) buffet for 2000 yen in the evening. Similarly, buffet breakfasts are available. Weirdly, my room didn’t have any plug sockets, but did have USB chargers next to the bed. Inexplicably, there in a 1980s analogue telephone on the wall next to the toilet (just in case nature calls?)

grahamdixon2003

Check in was quick and efficient with key and room number already allocated when we arrived. This are of Japan is famous for inserting gold leaf into their cosmetics to make your lady beautiful, with a sales display cabinet opposite to reception. For Japan the prices in the hotel looked quite cheap when compared to the shops. The hotel is 2 km from Nukajutaku-Mae Station. We went to visit Kanazawa Castle which was 25 minutes by a small taxi from the Ishikawa Taxi Association. The driver wore white gloves and had seat covers, more like a limousine driver. Do not forget to book the return journey or have the telephone number of the hotel to arrange this, the driver did not speak any English, there is a bus service if you wish to use this transport method. The hotel also arranged our trip to the Kenrokuen Gardens. The room was large with two quite wide twin beds, with pyjamas/bathrobe and slippers, settee and chair with table, tea making facilities and as usual in Japan no coffee in the room. The toilet seat was heated when you sat on it with bidet/shower for the bidet with shavers, toothbrush, hairbrush and comb and body sponge. The buffet breakfast was in the "Farmers Kitchen Celery", with emphasis on vegetables and we found it to be “oishi” or delicious. The hotel workers were very friendly been from a rural area of Japan and even waved us “bye-bye” when we left.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Ironing Service

Newspapers

Vending Machine (drinks)

Chapel/Shrine

Massage

Fax/Photocopying

Lockers

Outdoor Pool (seasonal)

Restaurant

Non-smoking Rooms

24-Hour Front Desk

English Spoken

Chinese [Mandarin]

Indonesian Spoken

Japanese Spoken

Korean Spoken

Wired Internet

Wi-Fi in public areas

Swimming pool

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

German Spoken

Romanian Spoken

Dutch Spoken

Shoeshine

Suit Press

Bulgarian Spoken

Czech Spoken

Room service [24-hour]

Vending machine

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Hindi Spoken

Croatian Spoken

Heating in public area

Slovenian Spoken

Invoice provided

Laundry

Smoke-free property

Hungarian Spoken

Latvian Spoken

Business Center

Game Room

Library

Nightclub/DJ

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Bicycle Rental

Breakfast service

Buffet-Style Restaurant

Free Parking

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Ironing Service

Newspapers

Vending Machine (drinks)

Chapel/Shrine

Massage

Fax/Photocopying

Lockers

Outdoor Pool (seasonal)

Restaurant

Non-smoking Rooms

24-Hour Front Desk

English Spoken

Chinese [Mandarin]

10 Available Room Types

Room Selected at Check-In

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Carpeted

Electric Kettle

Room with Tatami Area

42 Square Meter

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Carpeted

Electric Kettle

Two Connecting Rooms

57 Square Meter

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Carpeted

Electric Kettle

Superior Twin Room - Non-Smoking

28 Square Meter

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Carpeted

Electric Kettle

Double Room - Non-Smoking

28 Square Meter

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Carpeted

Electric Kettle

Facilities Details

Pool and Spa

Massage

Outdoor Pool (seasonal)

Parking and Transportation

Free Parking

Airport Shuttle (free)

Bicycle Rental

Food & Drink

Vending Machine (drinks)

Restaurant

Buffet-Style Restaurant

Room service [24-hour]

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Newspapers

Lockers

24-Hour Front Desk

Currency Exchange

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Smoke-free property

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Common Areas

Chapel/Shrine

Shared Kitchen

Game Room

Library

Cleaning Services

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Suit Press

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Indonesian Spoken

Japanese Spoken

Korean Spoken

German Spoken

Romanian Spoken

Dutch Spoken

Bulgarian Spoken

Czech Spoken

Finnish Spoken

Hindi Spoken

Croatian Spoken

Slovenian Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

Air Conditioning

Heating

Designated Smoking Area

Non-smoking Rooms

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Security [24-hour]

Service animals are welcome

Car park [free of charge]

Car park [on-site]