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Reviews from Guests

3.0/5

tripadvisor

141

Reviews

from real guests

ZedTravels

4

/

5

Pros: • spacious bedroom room with separate tatami living room • free onsen drinking water available for guests at lift lobby area at our level • friendly and polite staff - especially the elderly staff tending to the shabu shabu & yakiniku counter during dinner time (didn’t get her name but she’s the best!) • very spacious onsen area Cons: • whole building’s furnishing is rather dated (but it depends on how you look at it; this may be a good thing in others’ eyes) • cramp toilet gives off a faint smell of sulfur (which cannot be avoided given the area’s onsen is sulphuric-based) • outdoor onsen is rather small

cathreinel2017

5

/

5

This one-night hotel stay was set up for us by our contact person from Kagoshima University. After a day of touring the Ebino Plateau to see the hot steam vents, lakes, forests, and mountains in the GeoPark area, we enjoyed coming to this relaxing hotel for our dinner plus bathhouse visits. I used the outdoor bath and my husband had time to use both the indoor and outdoor baths - we appreciated the sulfur-accented water which was the perfect temperature for us. The dining room was busy for dinner and breakfast the next morning but we were able to get as much delicious food as we needed and found seats with our friends with no trouble. There were plenty of meal choices and I was able to try a few things I hadn't yet tried during my previous 10 days in Japan. I love fish, so it was easy to find delicious varieties to try - I even ate the heads this time! There also seemed to be plenty of pastries, eggs, ham, and bacon for those who love all of that. Everything including the bathroom fixtures functioned as expected including the kettle for heating water for tea. The mid-range style of the room was about the same as we normally look for when we travel within California - not luxury and not the lowest-price option but somewhere in the comfortable middle. (Which in most parts of CA now costs around $200-$250 per night.) We pre-paid our lodging expenses as part of our excursion with the Kagoshima University faculty so they got us a better deal than if we had paid through the internet. A few standouts from the hotel: We liked the robes and sandals provided for getting back and forth to the baths and were surprised to see that at this hotel people would also wear those robes to the dining room. We had a room with western-style beds but it also included a tatami area where we could relax with some tea. I guess if we were traveling with more family members we could have set up futon beds in that room as well.

onthesky2018

4

/

5

I went to a day trip hot spring on a weekday afternoon After paying the bath fee at the front desk, they told me that I could not enter the bath until after 15:30, so I waited on the sofa at the back of the reception for about 15 minutes. To go to the bath, go down the stairs from the back of the souvenir shop and walk The dressing room is quite large. The tub had a large tub further down the stairs from the dressing room The water was a little hot, and the number of washing places was quite large It's kind of getting old.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Sauna

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Shared Lounge/TV Area

Massage

Shuttle Service (free)

Non-smoking Rooms

Daily Housekeeping

Snack Bar

Shops (on site)

Fax/Photocopying

Facilities for Disabled Guests

Karaoke

English Spoken

Japanese Spoken

Wi-Fi in public areas

Public bath

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Physical distancing of at least 1 meter

Staff trained in safety protocol

Temperature check for guests and staff

Dutch Spoken

Suit Press

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Elevator

Hindi Spoken

Croatian Spoken

Heating in public area

Postal service

Smoke-free property

Hungarian Spoken

Latvian Spoken

Game Room

Nightclub/DJ

24-Hour Front Desk

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

10 Available Room Types

Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room

Japanese-Style Room

room-size-icon

54 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

View

View

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area

Standard Room with Tatami Area

room-size-icon

54 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

View

View

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room

Japanese-Style Room

room-size-icon

54 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

View

View

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area
Standard Room with Tatami Area

Standard Room with Tatami Area

room-size-icon

54 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

View

View

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Japanese Style Room, Non Smoking
Japanese Style Room, Non Smoking
Japanese Style Room, Non Smoking
Japanese Style Room, Non Smoking
Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Iron

Iron

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Facilities Details

Pool and Spa

Massage

Hot Spring Bath

Sauna

Spa

Parking and Transportation

Shuttle Service (free)

Free Parking

Food & Drink

Restaurant

Bar

Snack Bar

Buffet-Style Restaurant

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Karaoke

Kids club

Air conditioning in public area

Cash withdrawal

Heating in public area

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Shared Lounge/TV Area

Shared Kitchen

Game Room

Cleaning Services

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Physical distancing of at least 1 meter

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Finnish Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

Non-smoking Rooms

Air Conditioning

Heating

Designated Smoking Area

Facilities for Disabled Guests

Public bath

Elevator

Security [24-hour]

Car park [free of charge]

Car park [on-site]