Hotel Green Plaza Hakone

This place goes way beyond being just a room for the night, although it is that as well. First of all, and maybe most importantly, it has a Public Spa available on the basement level. This bath area (separate for men and women by Japanese law) these are a really different experience! For a westerner, the idea of a 100% naked spa may be difficult at first but you get over it pretty quickly. There was a hot sauna, and both inside and outside bathing pools. The outside pool was my favorite because it was raining on the day we were there and that added a lot to the Zen of it. There are also comfortable showering facilities to was off afterwards. Now, this place is just off one of the skyway stations and is a quick walk from it. But that means there are not a lot of dinner choices around. Not to worry, the hotel has a fairly extensive buffet that was included with the room night. Yes, dinner and breakfast are both included in the room rate, which is a nice touch. The hotel also gives guests Japanese robes to wear while on the property. Not only do people wear them walking to the spa but also to dinner and breakfast. That made it really easy to dress for meals! :) Overall, the place is fine, not the nicest place but fair. It is the amenities offered that make this worth the cost. My family all loved the stay here and even got over the naked in public thing and went back to the spa on the second day!

Traditional room experience as no other room available. No room service. The hotel offers you sheets with futons in the cupboards and you make your own bed. Already tested elsewhere except that during dinner a maid came to prepare the room. "Do it by yourself", amazing for a hotel! Not convinced by this hotel even if the view is top. Prefer a classic room because the Japanese experience is rather a Japanese maid experience 🥴 at 150 euros per room 😔

I wanted to not believe the low review scores. I wanted to believe the buffet was going to be decent. Like you, I was hoping that that hotel would meet or exceed expectations. It didn’t, and it won’t for you either. Hotel Green Plaza Hakone is listed as a four‑star hotel, but that’s wildly overblown; at best it feels like 2.5 star by any western standards. The rooms are worn out and tired, the buffet is low‑quality, trying to make up with quantity. It doesn’t. The location is extremely isolated with little to do nearby. For the price and how it’s marketed, the experience feels misleading and dishonest. Stay in Gora. Heed the critical reviews.