review-bg-image

Reviews from Guests

3.0/5

tripadvisor

517

Reviews

from real guests

shinano47

4

/

5

We frequently use it as an inn in Hakone. I was surprised to use it for the first time in a long time this time, and it was very pleasant to spend time with free drinks at dinner, the food was improved and tasted even better, the air conditioning in the room and the TV was renewed. I look forward to using it again. It's a shame that eight teahouses were lost.

hertabernello

4

/

5

I stayed at Hotel Okada and overall the experience was very positive, which is why I rate 4 out of 5. The structure is beautiful and well-kept, and the room with private onsen was really exceptional: a relaxing and high-level experience that I absolutely recommend. Only small note, more as a suggestion than as a real criticism: having to leave very early in the morning, we could not take advantage of breakfast, since the service began at 7:00. I had asked in advance for the possibility of having a breakfast box or to slightly advance the time, but it was not possible. I understand that requests of this kind can be difficult to handle, however, considering the level and price of the facility (however adequate), greater flexibility towards non-standard needs would make the service even more excellent. Recommended, especially for those seeking relaxation and an authentic experience with private onsen.

789ruij

4

/

5

I visited this hotel during the summer holidays to have a more traditional experience quite different from what we have in the big cities and to get to know a more rural Japan, and I can say that I did not regret it. Departing by train from Tokyo and arriving at the central station in the Hakone region there are buses that for a few euros make the transfer to the hotels. The Okada Hotel is effectively not a recent hotel but is not poorly preserved. We chose the Japanese Style Room with hot-spring bath. Super traditional and no normal bed. Chair without legs Table low. Traditional dressing. To sleep on the "soil". It was an excellent night. Good sleep. To remember. We did the "public baths" inside the hotel. A kind of "spa" in Japanese style. Men on one side and women on the other. A mixture of hot water baths and cold water showers. Extremely relaxing. Totally different from what a Western is used to. We chose to dine at the hotel and not being a buffet from the other world gave to eat well. I think one night here if you don't come late on the 1st day you can get an idea of a different Japan. Enjoy

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Fax/Photocopying

Newspapers

Terrace

24-Hour Front Desk

Outdoor Pool (seasonal)

Daily Housekeeping

Non-smoking Rooms

Vending Machine (drinks)

Restaurant

Massage

Shared Lounge/TV Area

Outdoor Pool

Room Service

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Foot bath

Game Room

Garden

Khmer Spoken

Private bath

Public bath

Swimming pool

Swimming pool [outdoor]

Table Tennis

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

VIP Room Facilities

Shops (on site)

Romanian Spoken

Russian Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Danish Spoken

Greek Spoken

Vending machine

open air bath

Air conditioning in public area

Finnish Spoken

Elevator

Hindi Spoken

Invoice provided

Postal service

Smoke-free property

Hungarian Spoken

Kids cutlery

Latvian Spoken

Kids shampoo

Kids toothbrush

Business Center

Library

Filming locations

Nightclub/DJ

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Karaoke

10 Available Room Types

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm
Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm
Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm
Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm
Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm
Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm
Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm
Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm
Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm
Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Kitchenware

Kitchenware

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Tea/Coffee Maker

Tea/Coffee Maker

Telephone

Telephone

Slippers

Slippers

Towels

Towels

Sleep comfort items

Sleep comfort items

Hair dryer

Hair dryer

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm
Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm
Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm
Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm
Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm
Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm
Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm
Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm
Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Kitchenware

Kitchenware

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Tea/Coffee Maker

Tea/Coffee Maker

Telephone

Telephone

Balcony/Terrace

Balcony/Terrace

Slippers

Slippers

Towels

Towels

High Chair

High Chair

Sleep comfort items

Sleep comfort items

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm
Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm
Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm
Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm
Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm
Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm
Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm
Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm
Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Kitchenware

Kitchenware

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Tea/Coffee Maker

Tea/Coffee Maker

Telephone

Telephone

Balcony/Terrace

Balcony/Terrace

Slippers

Slippers

Towels

Towels

High Chair

High Chair

Sleep comfort items

Sleep comfort items

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Luxury Room with Tatami Area, Open-air Bath and Terrace -Non-Smoking
Luxury Room with Tatami Area, Open-air Bath and Terrace -Non-Smoking
Luxury Room with Tatami Area, Open-air Bath and Terrace -Non-Smoking
Luxury Room with Tatami Area, Open-air Bath and Terrace -Non-Smoking
Luxury Room with Tatami Area, Open-air Bath and Terrace -Non-Smoking
Luxury Room with Tatami Area, Open-air Bath and Terrace -Non-Smoking
Luxury Room with Tatami Area, Open-air Bath and Terrace -Non-Smoking
Luxury Room with Tatami Area, Open-air Bath and Terrace -Non-Smoking

Luxury Room with Tatami Area, Open-air Bath and Terrace -Non-Smoking

room-size-icon

51 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Slippers

Slippers

Sofa

Sofa

Electric Kettle

Electric Kettle

Towels/Sheets (extra fee)

Towels/Sheets (extra fee)

Bidet

Bidet

Garden view

Garden view

Mountain view

Mountain view

Coffee Machine

Coffee Machine

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Luxury Japanese-Style Suite -Non-Smoking
Luxury Japanese-Style Suite -Non-Smoking
Luxury Japanese-Style Suite -Non-Smoking
Luxury Japanese-Style Suite -Non-Smoking
Luxury Japanese-Style Suite -Non-Smoking
Luxury Japanese-Style Suite -Non-Smoking
Luxury Japanese-Style Suite -Non-Smoking

Luxury Japanese-Style Suite -Non-Smoking

room-size-icon

64 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Slippers

Slippers

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Towels/Sheets (extra fee)

Towels/Sheets (extra fee)

Bidet

Bidet

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Facilities Details

Pool and Spa

Outdoor Pool (seasonal)

Hot Spring Bath

Massage

Outdoor Pool

Spa

Parking and Transportation

Free Parking

Food & Drink

Vending Machine (drinks)

Restaurant

Room Service

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

Newspapers

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Postal service

Smoke-free property

Family/child friendly

Kids cutlery

Kids shampoo

Kids toothbrush

Nightclub/DJ

Karaoke

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops

Shops (on site)

Common Areas

Terrace

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Khmer Spoken

Spanish Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Danish Spoken

Greek Spoken

Finnish Spoken

Hindi Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

Non-smoking Rooms

Designated Smoking Area

Foot bath

Garden

Private bath

Public bath

Swimming pool

Swimming pool [outdoor]

VIP Room Facilities

open air bath

Elevator

Heating

Filming locations

Security [24-hour]

Car park [free of charge]

Car park [on-site]