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Reviews from Guests

4.0/5

tripadvisor

69

Reviews

from real guests

DanielleK723

5

/

5

I stayed here for a weekend in November. The hosts were super friendly and accommodating- when I could not arrive until after 8 the day I checked in, they saved the kaiseki meal for me (dinner is at...

Maps802867

5

/

5

This ryokan is neither big nor gorgeous but clean and comfortable. All of the staff are very friendly, every time with smile. Especially, the meal is excellent!!! The dinner in "Kaiseki" style is not...

Holmsteen

5

/

5

We where treated like VIP from the first moment, we arrived in the resort.. this is not our first Ryokan and our expectations was high, we where not disappointed, room and specially the balcony with...

Facilities Details

Massage

Spa

Hot Spring Bath

Bar

Restaurant

Room Service

Breakfast service

Air conditioning in public area

Heating in public area

Invoice provided

Smoke-free property

Smoking area

Family/child friendly

Family room

Karaoke

Meeting/Banquet Facilities

Shared Kitchen

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Japanese Spoken

Finnish Spoken

Hindi Spoken

Latvian Spoken

Free Wifi

Internet

Wi-Fi in public areas

Garden

Elevator

Heating

Non-smoking Rooms

Car park [free of charge]

Car park [on-site]

Nearby Location

Hakone-en Aquarium

Hakone-en Aquarium

9.59 km