Hotel Kagetsuen

3.0 / 5

•

1244-2, Sengokuhara, Hakone, Japan 250-0631

Reviews from Guests

3.0/5

120

Reviews

from real guests

Surgeon19

The hotel is older but has a great location, and if you are lucky, a superb view of the mountain. The rooms are simple but very clean. Dinner and especially the breakfast buffet were very good. Unfortunately, no bar or drinks after 10:00 PM.

Orracle51

Did not offer water to guests. You had to ask for shampoo at the front desk. No outlets just a power strip. Nice gift shop with snacks and souvenirs,

AnneAndrews

This is a older hotel located in a quieter part of the region. What we enjoyed was the old time elegance (albeit a bit tired!) and the location near hiking. If we had more time it would have been great to take advantage of nearby trails. We also thought the breakfast room and available breakfast was decent, as we the wonderful 2 private dinners we enjoyed. The rooms were a bit dated and smelled somewhat musty. We looked out onto the back of the hotel so maybe if we had a front room view of the lake and Fuji we might have felt different. The onsen was small, but nice. Overall it was fine, but I wonder how other hotels in the area compared?

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Hot Spring Bath

Sauna

Shared Kitchen

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Japanese Spoken

Wi-Fi in public areas

Garden

Karaoke

Massage

Public bath

Table Tennis

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Restaurant

Vending machine

Air conditioning in public area

Daily Housekeeping

Elevator

Facilities for Disabled Guests

Hindi Spoken

Hungarian Spoken

Golf Course (within 2 miles)

Nightclub/DJ

Non-smoking Rooms

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Hot Spring Bath

Sauna

Shared Kitchen

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Japanese Spoken

Wi-Fi in public areas

Garden

Karaoke

Massage

Public bath

Table Tennis

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Nearby Location

Hakone-en Aquarium

3.56 km

7 Available Room Types

Comfort Twin Room, Non Smoking, Garden View (With Tatami Area)

Comfort Twin Room, Non Smoking, Garden View (With Tatami Area)

Slippers

Towels

Heating

Non-smoking

Free Wifi

Electric Kettle

Window

Tatami flooring

Private bathroom

Refrigerator

Bathtub or Shower

Free Toiletries

Hair dryer

Daily housekeeping

Air Conditioning

Bidet

Bathtub

Telephone

Desk

Room with Tatami Area and Garden View - Non-Smoking

Room with Tatami Area and Garden View - Non-Smoking

42 Square Meter

Economy Double Room - Non-Smoking

14 Square Meter

Superior Twin Room with Garden View - Non-Smoking

Superior Twin Room with Garden View - Non-Smoking

63 Square Meter

Deluxe Twin Room

28 Square Meter

Facilities Details

Pool and Spa

Massage

Sauna

Hot Spring Bath

Food & Drink

Buffet-Style Restaurant

Restaurant

Vending machine

Breakfast service

Activities

Table Tennis

Golf Course (within 2 miles)

Entertainment and Family Services

Karaoke

Air conditioning in public area

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Shared Kitchen

Cleaning Services

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Daily Housekeeping

Languages Spoken

English Spoken

Japanese Spoken

Hindi Spoken

Hungarian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Public bath

Elevator

Facilities for Disabled Guests

Heating

Designated Smoking Area

Non-smoking Rooms

Car park [free of charge]

Car park [on-site]