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Reviews from Guests

4.0/5

tripadvisor

186

Reviews

from real guests

depalmasv

3

/

5

Ideal location Typical and comfortable room Very, very mediocre meals, inedible for my friends.. As for me, being allergic to fish, they did not even serve me an omelet; I received a categorical refusal. In Japan, you adhere to their rules. Yet, I paid for my meal. Outrageous. Flee. Go eat Japanese curry at the Cocoro restaurant just a few meters from the hotel.

Excursion10084453362

5

/

5

A traditional onsen ryokan with an atmospheric atmosphere located within a 10-minute walk of Hakone-Yumoto Station. It's a good location, about an hour and a half by Romance car from Shinjuku. It is an inn where you can enjoy hot springs and delicious kaiseki cuisine gushing from nine sources. This time, I booked a vacation and stayed in a room called “[Kisaki] Japanese-style room on the riverside with a kakenagashi open-air bath 12.5 jo”. The spacious 12.5 tatami mat Japanese-style room with a wide veranda overlooks the river. The open-air bath is also more spacious and pleasant than I thought. Meals were room meals for both dinner and breakfast, but the food was also very satisfying in both quality and volume. The entire inn is quite large, with a restaurant and public bath, as well as a small old-fashioned arcade, karaoke, lounges where you can relax and footbaths, making it a great place to enjoy a travel-like atmosphere. Operationally, there were a lot of subtleties, but the staff were all good people and I was very impressed. The plan this time was for each rider to be in the 30,000 yen range, but overall it was pretty good. I think it's pretty easy to get there considering the standing ground.

vicarioma

5

/

5

The location of the hotel is convenient, just a few minutes from the station. Welcoming was, as throughout Japan, perfect they made themselves available to us for everything. The facility has everything and is great. It has a beautiful onsen with various tubs. it is open until 1 every day the next day the entrances between the 1st and 6th floor men/women are reversed. It also has a nice little shop with various gadgets at honest prices. We also had a nice massage. The room was large and river view we ate well, although several courses, especially for breakfast, can result with too much taste at least for us Italians used to the croissant (which is not there). sleeping in the futon was very comfortable. overall we had a great time, the structure could be slightly modernized (eg plugs and light buttons), but I repeat we had a great time. would definitely stay again

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Karaoke

Vending Machine (drinks)

Massage

Daily Housekeeping

Shops (on site)

English Spoken

Japanese Spoken

Wi-Fi in public areas

Game Room

Garden

Public bath

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

VIP Room Facilities

Asian breakfast

Dutch Spoken

Vending machine

open air bath

Air conditioning in public area

Finnish Spoken

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Invoice provided

Lockers

Shared Lounge/TV Area

Smoke-free property

Terrace

Nightclub/DJ

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

10 Available Room Types

Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath
Japanese-Style Room with Open Air Bath

Japanese-Style Room with Open Air Bath

room-size-icon

21 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Electric Kettle

Electric Kettle

River view

River view

Japanese-Style Room with River View - Annex
Japanese-Style Room with River View - Annex
Japanese-Style Room with River View - Annex
Japanese-Style Room with River View - Annex
Japanese-Style Room with River View - Annex
Japanese-Style Room with River View - Annex
Japanese-Style Room with River View - Annex
Japanese-Style Room with River View - Annex
Japanese-Style Room with River View - Annex
Japanese-Style Room with River View - Annex
Japanese-Style Room with River View - Annex
Japanese-Style Room with River View - Annex

Japanese-Style Room with River View - Annex

room-size-icon

21 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Electric Kettle

Electric Kettle

River view

River view

Japanese-Style Standard Room with River View
Japanese-Style Standard Room with River View
Japanese-Style Standard Room with River View
Japanese-Style Standard Room with River View
Japanese-Style Standard Room with River View
Japanese-Style Standard Room with River View
Japanese-Style Standard Room with River View
Japanese-Style Standard Room with River View
Japanese-Style Standard Room with River View
Japanese-Style Standard Room with River View
Japanese-Style Standard Room with River View
Japanese-Style Standard Room with River View

Japanese-Style Standard Room with River View

room-size-icon

17 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

River view

River view

Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room

Japanese-Style Room

room-size-icon

17 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen
Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen
Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen
Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen
Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen
Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen
Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen
Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen
Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen
Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen
Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen

Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen

Heating

Heating

Non-smoking

Non-smoking

Toilet

Toilet

Electric Kettle

Electric Kettle

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Telephone

Telephone

Towels

Towels

Minibar

Minibar

Sleep comfort items

Sleep comfort items

Bathtub

Bathtub

Free Toiletries

Free Toiletries

Shower

Shower

Kids shampoo

Kids shampoo

TV

TV

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Facilities Details

Pool and Spa

Hot Spring Bath

Massage

Sauna

Spa

Parking and Transportation

Free Parking

Food & Drink

Vending Machine (drinks)

Asian breakfast

Bar

Vending machine

Breakfast service

Front Desk Services

Lockers

Entertainment and Family Services

Karaoke

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Smoke-free property

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Game Room

Shared Lounge/TV Area

Terrace

Cleaning Services

Daily Housekeeping

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Finnish Spoken

Hindi Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Heating

Family Rooms

Designated Smoking Area

Garden

Public bath

VIP Room Facilities

open air bath

Elevator

Facilities for Disabled Guests

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]