New Otani Inn Yokohama Premium

4.0 / 5

•

1-1-7 Sakuragicyo Naka-ku, Yokohama, Japan 231-0062

Reviews from Guests

4.0/5

662

Reviews

from real guests

rewi_h

Very good hotel in a perfect location at a train station. Amazing view from the 19th floor. Everything is great; we would love to come back.

dyhx

Booked this hotel as I was visiting a show in Pacifico Yokohama and this was within reasonable walking distance through Landmark Plaza. General location is excellent, within short walking distance from Sakuragicho Station on the JR line, thru the Colette Mall which is connected to the hotel. Also walkable to the Ferris Wheel and Cup Noodles Museum. The Colette Mall has a wide variety of shops and restaurants including a cinema and supermarket in the basement so that adds to the convenience for this hotel. The hotel lobby is on L3, where they also have a restaurant and an amenities rack where you can pick up what you need (hair brush, shower cap, shaver kit etc). The room is rather small for 2 persons with not much space to walk around if you have 2 luggages opened at the same time. Bathroom area is also quite tight but thankfully clean. I guess the size is typical of hotels in Japan. Bed and pillow is ok though I would prefer it firmer. There's a water dispenser on every level near the lifts. I also wished they had brighter lights, the dim orange lights make working on the laptop a little challenging.

Gat16

Well positioned near JR Sakuragicho station with a direct connection from level 3 of the department store adjacent to the station, or from street level via a lift to reception on 3rd level. The rooms are quite compact but well designed. We had a room on the landward side (we chose this during the booking process), with a view over endless urban sprawl. We read that Mt Fuji was sometimes visible, but although the weather was fine, the haze meant we couldn’t see that far. The room had a fridge, kettle and good hairdryer, and filtered water was available down the hallway. The benches under the window and above the bedhead were a thoughtful touch. Taxis are hard to get at the ground level entry, so we walked to the nearby rank at the Sakuragichō Station plaza. There’s a 7-Eleven just outside and besides the department store, the Landmark building with its shops and restaurants (and access to the Minatomirai subway station) is connected by walkways. We didn’t eat in the hotel as there are numerous better-value restaurants in the vicinity.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Shops (on site)

Restaurant

Daily Housekeeping

Private Check-in/Check-out

Currency Exchange

Non-smoking Rooms

24-Hour Front Desk

Vending Machine (drinks)

Facilities for Disabled Guests

Ironing Service

Newspapers

Soundproof Rooms

VIP Room Facilities

Massage

Fax/Photocopying

Laundry

Dry Cleaning

English Spoken

Japanese Spoken

Wi-Fi in public areas

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dutch Spoken

Vending machine

Air conditioning in public area

Finnish Spoken

Elevator

Croatian Spoken

Heating in public area

Invoice provided

Smoke-free property

Hungarian Spoken

Latvian Spoken

Game Room

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [on-site]

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Shops (on site)

Restaurant

Daily Housekeeping

Private Check-in/Check-out

Currency Exchange

Non-smoking Rooms

24-Hour Front Desk

Vending Machine (drinks)

Facilities for Disabled Guests

Ironing Service

Newspapers

Soundproof Rooms

VIP Room Facilities

Massage

Fax/Photocopying

Laundry

Dry Cleaning

Nearby Location

Yokohama Stadium

1.27 km

Haneda Airport

17.08 km

Shinagawa Station

21.92 km

10 Available Room Types

Superior Triple Room, Bay View

Non-smoking

Heating

Toilet

Sleep comfort items

Bar

Electric Kettle

Iron

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Bathroom phone

Shower

Kids shampoo

Slippers

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Bathroom

DVD/CD player

Clothes Rack

Superior Twin Room, Bay View (2 guests use)

Superior Twin Room, Bay View (2 guests use)

Non-smoking

Heating

Toilet

Sleep comfort items

Bar

Electric Kettle

Iron

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Bathroom phone

Shower

Kids shampoo

Slippers

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Bathroom

DVD/CD player

Clothes Rack

Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

Non-smoking

Heating

Toilet

Sleep comfort items

Bar

Electric Kettle

Iron

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Bathroom phone

Shower

Kids shampoo

Slippers

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Bathroom

DVD/CD player

Clothes Rack

Superior Twin Room, Bay View (1 guest use)

Superior Twin Room, Bay View (1 guest use)

Non-smoking

Heating

Toilet

Sleep comfort items

Bar

Electric Kettle

Iron

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Bathroom phone

Shower

Kids shampoo

Slippers

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Bathroom

DVD/CD player

Clothes Rack

Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

Non-smoking

Heating

Toilet

Sleep comfort items

Bar

Electric Kettle

Iron

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Towels

Bathroom phone

Shower

Kids shampoo

Slippers

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Bathroom

DVD/CD player

Clothes Rack

Facilities Details

Pool and Spa

Massage

Food & Drink

Bar

Restaurant

Vending Machine (drinks)

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

Private Check-in/Check-out

Currency Exchange

24-Hour Front Desk

Newspapers

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Invoice provided

Smoke-free property

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Game Room

Cleaning Services

Daily Housekeeping

Ironing Service

Laundry

Dry Cleaning

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Korean Spoken

Dutch Spoken

Finnish Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Non-smoking Rooms

Facilities for Disabled Guests

Soundproof Rooms

VIP Room Facilities

Family Rooms

Heating

All Spaces Non-Smoking (public and private)

Elevator

Security [24-hour]

Car park [on-site]