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Reviews from Guests

4.0/5

tripadvisor

273

Reviews

from real guests

firefox11

5

/

5

Although this chain hotel is more expensive than others in similar range, 2 things clearly stand out when we stayed here from 07 - 10 March 2026. 1. Location is ideal since this hotel is located right at the doorstep of Bashamichi Station. 2. Hotel staff is super friendly and helpful. They even got us two extra pillows we requested. Housekeeping staff also do not collect tips which is rather unique. Hotel guests can also pick up bath salts, face mask and toiletries from the Level 2 check-in counter. The only issue we had was booking a last remaining room which happened to be a smoking room. The hotel staff is so kind to help provide an air purifier in our room to neutralize the smell before we checked in. The room is cozy and well equipped. There are also a number of Lawson and 7-11 stores in the vicinity should one need a quick meal fix in the middle of the night. For those lugging heavy luggage - climbing up the stairs from Exit 3 leading directly to the hotel may be a tall order. Using the escalator from Exit 5 and crossing then crossing back from the road may be less exhausting. All in all, we had a lovely stay in this hotel premise. Highly recommended!

Trisstie

5

/

5

My husband & I spent 8 wonderful nights at this hotel in Yokohama, Japan prior to boarding our cruise ship which was leaving from Diakoku Pier. I rarely have given the highest rating in my hundreds of reviews however, our stay not only surpassed our expectations but also made our visit memorable in so many ways. The hotel is part of a chain so if you wish to be well located to the harbour, the metro at your doorstep, beautiful surrounding streets filled with trees & flower boxes, so many restaurants, cafes & convenience stores, this Bashamichi is the location to be. We arrived at Haneda airport and took the Airport Limousine Bus which dropped us within a 5 minute walk to the hotel. The hotel is exceptional clean and we enjoyed a very comfortable room which offered a deep bath as well as shower, large bed & large screen TV. The room was well layed out with a 2.5 seater lounge, ottoman & table, a bar fridge & kettle. The body wash, shampoo & conditioner were of great quality and supplies of tea, coffee and numerous toiletries are available for self selection on Level 2 opposite Reception. There is also a laundry room if needed. We would highly recommend the breakfast option served in the dining room where you are warmly greeted every morning. There are delicious Japanese dishes and western choices. The food is so fresh and well presented and offers great value. In particular, it is the exceptional staff who made our stay so memorable. Every staff member was welcoming, friendly, helpful and prepared to go above & beyond to ensure we had the best experience possible. They contributed to making memories that we will take with us and share with others. Rarely do you find every aspect of an experience just perfect & without fault. Sotetsu Fresa Inn offers just that and we highly recommend you considering this hotel when planning your trip to Yohahama. For directions, if arriving by the Airport Limo Bus, look for Jonathan's Cafe & Restaurant at the intersection and head that way. Walk past it on your left and follow the path around the corner to find the entrance to the hotel. It is also located next to Bashamichi Metro Station. Take Exit 3 and it's approx 20 meters to the front door.

loca-neo

5

/

5

Best of all, the location is good. The entrance to Bashamichi Station is right there. If you walk a little further, you'll find a red brick warehouse, a convenience store nearby and nothing to say. The room was clean and comfortable.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Meeting/Banquet Facilities

Heating

24-Hour Front Desk

Non-smoking Rooms

Facilities for Disabled Guests

Laundry

Fax/Photocopying

Vending Machine (drinks)

English Spoken

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Vending machine

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Air conditioning in public area

Finnish Spoken

Contactless check-in/out

Daily Housekeeping

Dry Cleaning

Elevator

Croatian Spoken

Heating in public area

Invoice provided

Laundromat

Shared Lounge/TV Area

Hungarian Spoken

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [nearby]

Nearby Location

Yokohama Stadium

Yokohama Stadium

788 m

Haneda Airport

Haneda Airport

16.87 km

Shinagawa Station

Shinagawa Station

21.94 km

Discounts recommended for you

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10 Available Room Types

Double Room - Non-Smoking
Double Room - Non-Smoking
Double Room - Non-Smoking
Double Room - Non-Smoking
Double Room - Non-Smoking
Double Room - Non-Smoking
Double Room - Non-Smoking
Double Room - Non-Smoking
Double Room - Non-Smoking
Double Room - Non-Smoking
Double Room - Non-Smoking

Double Room - Non-Smoking

room-size-icon

14 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Bellevue Twin Room - Non-Smoking
Bellevue Twin Room - Non-Smoking
Bellevue Twin Room - Non-Smoking
Bellevue Twin Room - Non-Smoking
Bellevue Twin Room - Non-Smoking
Bellevue Twin Room - Non-Smoking
Bellevue Twin Room - Non-Smoking
Bellevue Twin Room - Non-Smoking
Bellevue Twin Room - Non-Smoking
Bellevue Twin Room - Non-Smoking
Bellevue Twin Room - Non-Smoking

Bellevue Twin Room - Non-Smoking

room-size-icon

20 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Premium Twin Room - Non-Smoking
Premium Twin Room - Non-Smoking
Premium Twin Room - Non-Smoking
Premium Twin Room - Non-Smoking
Premium Twin Room - Non-Smoking
Premium Twin Room - Non-Smoking
Premium Twin Room - Non-Smoking
Premium Twin Room - Non-Smoking
Premium Twin Room - Non-Smoking

Premium Twin Room - Non-Smoking

room-size-icon

31 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Sofa

Sofa

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

[Renovated] Premium + Sofa Twin Room, Non Smoking (Sofa used as a bed only for 3 guests)
[Renovated] Premium + Sofa Twin Room, Non Smoking (Sofa used as a bed only for 3 guests)
[Renovated] Premium + Sofa Twin Room, Non Smoking (Sofa used as a bed only for 3 guests)
[Renovated] Premium + Sofa Twin Room, Non Smoking (Sofa used as a bed only for 3 guests)
[Renovated] Premium + Sofa Twin Room, Non Smoking (Sofa used as a bed only for 3 guests)
[Renovated] Premium + Sofa Twin Room, Non Smoking (Sofa used as a bed only for 3 guests)
[Renovated] Premium + Sofa Twin Room, Non Smoking (Sofa used as a bed only for 3 guests)
[Renovated] Premium + Sofa Twin Room, Non Smoking (Sofa used as a bed only for 3 guests)
[Renovated] Premium + Sofa Twin Room, Non Smoking (Sofa used as a bed only for 3 guests)

[Renovated] Premium + Sofa Twin Room, Non Smoking (Sofa used as a bed only for 3 guests)

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Toilet

Toilet

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Free Wifi

Free Wifi

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Desk

Desk

Double Room - Smoking
Double Room - Smoking
Double Room - Smoking
Double Room - Smoking
Double Room - Smoking
Double Room - Smoking
Double Room - Smoking
Double Room - Smoking
Double Room - Smoking

Double Room - Smoking

room-size-icon

14 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Facilities Details

Food & Drink

Vending Machine (drinks)

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Contactless check-in/out

Heating in public area

Invoice provided

Laundromat

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Shared Lounge/TV Area

Cleaning Services

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Languages Spoken

English Spoken

Japanese Spoken

Finnish Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Facilities for Disabled Guests

Heating

Air Conditioning

Elevator

Security [24-hour]

Car park [charges apply]

Car park [nearby]