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Reviews from Guests

4.0/5

tripadvisor

84

Reviews

from real guests

B8920QBsimons

2

/

5

The quality of this accommodation was extremely poor. It fell way short of an acceptable standard and regretfully I had to check-out after only one night (we had booked for three). It transpired there is a total contrast between the main building (where I was housed) and a much newer annex: both offered at the same rate. Our room in the former was old and tired with chipped woodwork, stained carpets, torn screens, dirty bathroom grouting and rusty fitments. The public bath / hot springs facilities were similarly disappointing – old and tired – with barely enough room for two or three people at a time.On registering my disappointment, I was told that these elements of my accommodation were considered “retro” and apparently extremely popular. Popular perhaps in the 1960’s when everything was fresh and new but the time had clearly come for some major refurbishment. In addition, the staff – despite an air of friendliness – did their utmost to rush us through our arrival and later expedited the quickest service of both dinner and breakfast the following morning that I have ever experienced. This was not a place to rest, relax or enjoy. In a magnificent country that prides itself with the some of the highest quality hospitality, I couldn't have been more disappointed. To be avoided.

lauritaw

4

/

5

It is a traditional ryokan nestled in the mountains of Kyoto in the middle of a beautiful landscape. The Hotel system includes dinner and breakfast, they have a pick-up service from the train stations and as soon as one arrives there is personalized attention, they inform what the Hotel services are and offer the use of the bathrooms, which can be public, for men and women, separately, or in private outdoor pools. We chose that option and it was a nice experience although the water is too warm for our taste, but it was a pleasure to enjoy the bath looking at the mountains at night. We enjoyed a very particular dinner, very well served and abundant, with different dishes. All very rich. We slept in very comfortable tatamis and in the morning we tried a breakfast also very special, very well served again and very interesting. We spent only one night and it was fine, maybe it's up to two nights, no more, than that because there's not so much to do around.

ObinK

3

/

5

Head to a long-established inn in Kyoto for autumn colors. It's a pity that the autumn colors are falling behind usual due to the extreme heat, and even at this time of year they were still a little early. Visitors can also walk to the famous temples of Jingo-ji Temple (portrait of MINAMOTO no Yoritomo) and Kozan-ji Temple (caricature of animals and birds) (however, the originals are in the National Museum) and there is a river bed in summer, so Momiji and annexes which could not be booked this time are very tasteful. The food is satisfying in quality. Unfortunately, the bath is small compared to the building's capacity. (I'm barely there for four people.) It's a pity that I can't relax as the view from the bath is so spectacular in autumn.

Facilities Details

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

Shared Kitchen

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Japanese Spoken

Wi-Fi in public areas

Dutch Spoken

Restaurant

Vending machine

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Air conditioning in public area

Daily Housekeeping

Hindi Spoken

Heating in public area

Smoke-free property

Latvian Spoken

Game Room

Library

Nightclub/DJ

Non-smoking Rooms

Icelandic Spoken

Car park [free of charge]

Karaoke

Entertainment Staff

Nearby Location

Kankudai Amusement Park

Kankudai Amusement Park

1.11 km

Kyoto Station

Kyoto Station

10.97 km

3 Available Room Types

Japanese Style A
Japanese Style A
Japanese Style A

Japanese Style A

room-size-icon

20 Square Meter

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Heating

Heating

Linens

Linens

Slippers

Slippers

Free bottled water

Free bottled water

Refrigerator

Refrigerator

Desk

Desk

Sitting Area

Sitting Area

Tatami flooring

Tatami flooring

Trash cans

Trash cans

Hardwood/Parquet floors

Hardwood/Parquet floors

Individual air conditioning

Individual air conditioning

Smoke detector

Smoke detector

Twin Room with Tatami Area
Twin Room with Tatami Area
Twin Room with Tatami Area

Twin Room with Tatami Area

room-size-icon

20 Square Meter

Japanese room(KAWA NO IORI)
Japanese room(KAWA NO IORI)
Japanese room(KAWA NO IORI)

Japanese room(KAWA NO IORI)

room-size-icon

16 Square Meter

Facilities Details

Food & Drink

Restaurant

Vending machine

Breakfast service

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Common Areas

Shared Kitchen

Game Room

Library

Cleaning Services

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Hindi Spoken

Latvian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

All Spaces Non-Smoking (public and private)

Heating

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Car park [free of charge]