Hakuba Mominoki Hotel

The front desk staff are all very helpful and quick to serve all guests and their requests. My right hand became inflamed and swollen during my trip and they were very helpful to call for a car to get me to a clinic ASAP. Shout out to Mr Max and Ms Haruka. Wonderful stay and we will hope to be back again.

Used on tour. After the Lake Suwa fireworks, I arrived by bus for an hour and a half, so it was already midnight. On the bus, I heard that Hakuba is now a luxury tourist destination for foreigners, but this hotel is also very touristy and has a stylish mountain cabin style inside. It's completely different from when I was skiing in school. A notice in the bath with no tattoo problem. The baths are open-air baths, but not very large. It is delicious because it is in the mountains and you can drink the water straight from the tap. Breakfast is moderate, but tastes normal. There is also a footbath in the glamping area.

What we liked: - The decor in the reception area with its big fireplace feels very welcoming and cosy and reminded me a bit of a British hunting lodge. Very stylish. We loved it! - Very nice terrace with torch light in the evening. Great atmosphere. - We also liked the glamping area in the forest next door, with its pub. - The room was quite spacious and very clean. - Very friendly staff, providing excellent service! What we didn't like so much: - It's a shame that the only two dinner options available are either buffet-style at the restaurant or barbecue in the glamping area. It would be nice to be able to have a served meal on the restaurant terrace, but unfortunately only buffet dinner is available. - So we opted for the barbecue, which was great - except for the fact that between the salad and the barbecue, we were served cheese fondue. Apart from the fact that summer doesn't quite feel like the right season for a fondue, it was very filling, so that we - sadly - had to leave behind quite a bit of the excellent meat and vegetables, as our stomachs were already quite full. My suggestion to the hotel management would be to skip the fondue (and reduce the price accordingly). Or at least add it as an option for those who really want it. That said, the local beef was fantastic, and we also liked the presentation. - Breakfast was a bit of a let-down for me as a Westerner. Only the standard choices of bread you find in most Japanese hotels (tiny soft croissants, soft rolls and toast). It would be great if some Swiss/German-style rustic bread choices were available as an alternative for those who don't like a Japanese breakfast. Also, the coffee (served from one of those big containers) was very disappointing. For an establishment like this, I would have expected an espresso machine, offering guests different kinds of coffee (cappuccino, cafe au lait, espresso), which should be seen as the general standard nowadays. - We didn't quite understand why the glamping area as well as the bar were only open until 9pm - in the middle of the summer holiday season! With no other places within walking distance (as far as we were aware), that very much limited our options for after-dinner drinks. There was live piano entertainment in the bar area near the reception, but it stopped at 9pm sharp, just as we were coming back from dinner in the glamping area. Such a shame! - While the room was OK (spacious, functional and clean), there is one thing that annoyed us: The step to get into the bathroom. I almost stumbled on two occasions when getting out of the bathroom, because I didn't expect a step to be there. I think it could potentially be quite dangerous. If there were a light at the bottom of the step, that would at least make it a bit safer. Overall a very nice stay, even though it was (unfortunately) only for one night.