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Reviews from Guests

4.0/5

tripadvisor

592

Reviews

from real guests

Guide04892293408

5

/

5

1. Number of nights July 24-26, 2025 / Stay for 2 nights with 3 family members. 2. Reservations and Rates 1st Night with Dinner Breakfast, 2nd Night with Breakfast / approx. 100,000 yen including tax / Grand Double Room 3. Service There are plenty of welcome snacks and drinks, and chazuke late-night snacks. When I have children, they give me fireworks. Staff correspondence is also ◎ 4. Rooms Clean and spacious space of 36 m2. The courtyard and the window are visible and soothing. Amenities are enhanced. Hair dryer, air purifier and wash toilet available . It's a shame we don't have a coffee machine in our room. 5. Hot springs Beautiful skin bath with its own source. Enjoy the inner bath, cypress, rock open air and private bath. We are also happy to offer coffee milk and ice cream free of charge after hot water 6. Meals Premium French is delicious with plenty of local ingredients. It was much better than it was four years ago. Breakfast is a buffet with a wide variety of items. Light meal service such as chicken chazuke and tamago kake gohan (rice topped with eggs) is also impressive . Especially the green curry makes you want to eat it again and again (I want it sold in a retort) 7. Shared Wine and snacks in the lounge (good Chinese chimaki and peach buns), table tennis, billiards, darts, laundry, etc. Swimming pool is fun with kids 8. Dare to complain: When I enter the room, I smell strange. The smell disappears after a few minutes (not bothering you?) But when I reenter the room, it smells again. I remember staying in the same type of room four years ago, but it wasn't like that.

Nomad694085

5

/

5

This is our fourth family stayed at Hotel Sierra and it has once again proven to be a wonderful hotel. From the people who run it (a big thank you to Seiko and Mayu) to the delicious breakfasts, traditional onsen and complimentary wine and snacks throughout the day, it is hard not to unwind and relax. So thank you to all the staff that made our trip so memorable. Only down side is that it is out of town and the hotel shuttle bus only drops you off at a limited number of stops in town, which makes restaurant reservations at night a little tricky, if you want to limit taxi costs.

julidooly

5

/

5

We absolutely loved this hotel. The staff were so helpful and professional. We were four adults and the room me stayed in was very large and comfortable. We had our own lounge area and a hot tub on the balcony. Unfortunately we couldn’t use this in the winter season but we did use the private onsens and they were fabulous. Highly recommend trying them during your stay. The view from our room was over the garden/ snow park and it was gorgeous covered in snow. You can play in the snow here. I loved all the extras this hotel provided. Complementary food and drinks from 12pm daily. They also had an excellent laundry (you pay for this) machines worked really well. I loved the massage chairs and ping pong as well. We had a car and they have parking in front of the hotel. We also had one meal at the hotel French restaurant. It was very nice, we had the cheaper set menu. My only criticism is both restaurants aren’t cheap. The breakfast that was included in our stay was good. All in all I would highly recommend this Hotel and we hope to return one day.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Hot Spring Bath

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Fax/Photocopying

Chapel/Shrine

Concierge Service

Shuttle Service (free)

Newspapers

Darts

Non-smoking Rooms

Fishing

Laundry

Vending Machine (drinks)

Outdoor Pool

Outdoor Pool (seasonal)

Ticket Service

Terrace

Skiing

Shops (on site)

Karaoke

Restaurant

Daily Housekeeping

Massage

Table Tennis

Canoeing

Shared Lounge/TV Area

English Spoken

Japanese Spoken

Wi-Fi in public areas

Babysitting/Child Services

Dry Cleaning

Garden

Hiking

Hinoki bath

Massage chair

Private bath

Public bath

Swimming pool

Swimming pool [outdoor]

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Free face masks

Hand sanitizer

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Vending machine

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Elevator

Room Service

Hindi Spoken

Heating in public area

Laundromat

Postal service

Smoke-free property

Latvian Spoken

Nightclub/DJ

24-Hour Front Desk

Indonesian Spoken

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Polish Spoken

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10 Available Room Types

Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite

Junior Suite

room-size-icon

57 Square Meter

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Hot Tub

Hot Tub

Iron

Iron

Balcony/Terrace

Balcony/Terrace

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite

Junior Suite

room-size-icon

57 Square Meter

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Hot Tub

Hot Tub

Iron

Iron

Balcony/Terrace

Balcony/Terrace

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Grand Twin Room
Grand Twin Room
Grand Twin Room
Grand Twin Room

Grand Twin Room

room-size-icon

36 Square Meter

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Hot Tub

Hot Tub

Iron

Iron

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

View

View

Electric Kettle

Electric Kettle

Triple Room
Triple Room
Triple Room
Triple Room

Triple Room

room-size-icon

36 Square Meter

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Hot Tub

Hot Tub

Iron

Iron

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

View

View

Electric Kettle

Electric Kettle

Junior Suite - Non Smoking
Junior Suite - Non Smoking
Junior Suite - Non Smoking

Junior Suite - Non Smoking

room-size-icon

56 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Whirlpool bathtub

Whirlpool bathtub

Free Wifi

Free Wifi

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Heating

Heating

Slippers

Slippers

Free bottled water

Free bottled water

Refrigerator

Refrigerator

Desk

Desk

Fireplace

Fireplace

Sitting Area

Sitting Area

Sofa

Sofa

Trash cans

Trash cans

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Baby cot (upon request)

Baby cot (upon request)

Safe

Safe

Safety/security feature

Safety/security feature

Hotel Details

generate-AIAI Summary

About Sierra Resort Hakuba

Sierra Resort Hakuba is a charming 4-star resort located in the scenic Hakuba region of Japan. This inviting accommodation offers a serene atmosphere, perfect for travelers seeking relaxation and outdoor adventures amidst the beautiful Japanese Alps. Guests can enjoy comfortable stays and access to various on-site amenities, making it an ideal choice for a memorable getaway in Hakuba.


Services & Amenities at Sierra Resort Hakuba

Sierra Resort Hakuba offers a variety of facilities designed for guest comfort and enjoyment. These include free Wi-Fi, fax/photocopying services, a chapel/shrine, meeting/banquet facilities, concierge service, free shuttle service, air conditioning, newspapers, darts, a hot spring/onsen, non-smoking rooms, family rooms, fishing, laundry service, a vending machine, outdoor pool, seasonal outdoor pool, ticket service, a balcony, skiing facilities, and on-site shops.


About the Sierra Resort Hakuba Hotel Brand

Sierra Resort Hakuba operates as an independent resort, offering a unique and personalized experience for guests visiting the beautiful Hakuba region of Japan. The resort is dedicated to providing high-quality service and amenities, ensuring a distinctive stay that reflects the charm and natural beauty of its location.


Location & Getting to Sierra Resort Hakuba

Sierra Resort Hakuba is nestled at 14863-6 Hokujo Hakuba, Kitaazumi, Nagano, Japan, offering a serene base in the renowned Hakuba Valley. The area is famous for its stunning natural landscapes and ski resorts. Guests can reach the resort by first traveling to Hakuba Station, then utilizing the free shuttle service provided by Sierra Resort Hakuba for convenient access to the property.


Facilities Details

Pool and Spa

Hot Spring Bath

Outdoor Pool

Outdoor Pool (seasonal)

Massage

Hot Tub

Parking and Transportation

Shuttle Service (free)

Food & Drink

Vending Machine (drinks)

Restaurant

Alternative meal arrangement

Buffet-Style Restaurant

Vending machine

Special Diet Meals (upon request)

Room Service

Breakfast service

Front Desk Services

Concierge Service

Newspapers

Ticket Service

24-Hour Front Desk

Activities

Darts

Fishing

Skiing

Table Tennis

Canoeing

Hiking

Entertainment and Family Services

Karaoke

Kids club

Babysitting/Child Services

Air conditioning in public area

Heating in public area

Laundromat

Postal service

Smoke-free property

Family/child friendly

Playground

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Chapel/Shrine

Terrace

Shared Lounge/TV Area

Cleaning Services

Laundry

Daily Housekeeping

Dry Cleaning

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Free face masks

Hand sanitizer

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Finnish Spoken

Hindi Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Polish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Non-smoking Rooms

Family Rooms

Heating

Designated Smoking Area

Garden

Hinoki bath

Massage chair

Private bath

Public bath

Swimming pool

Swimming pool [outdoor]

Elevator

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Sierra Resort Hakuba

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1. Does Sierra Resort Hakuba offer free Wi-Fi?

Yes, Sierra Resort Hakuba provides free Wi-Fi for its guests.

2. Is there a shuttle service available at Sierra Resort Hakuba?

Yes, Sierra Resort Hakuba offers a free shuttle service for guests.

3. Does Sierra Resort Hakuba have a hot spring or onsen?

Yes, guests at Sierra Resort Hakuba can enjoy a hot spring/onsen.

4. Are there facilities for families at Sierra Resort Hakuba?

Yes, Sierra Resort Hakuba features family rooms.

5. Does Sierra Resort Hakuba have a swimming pool?

Yes, Sierra Resort Hakuba has an outdoor pool, which is also available seasonally.

6. Are there non-smoking rooms at Sierra Resort Hakuba?

Yes, Sierra Resort Hakuba offers non-smoking rooms.

7. Can guests arrange activities like skiing at Sierra Resort Hakuba?

Yes, Sierra Resort Hakuba provides skiing facilities and ticket service.

8. What kind of recreational activities are available at Sierra Resort Hakuba?

Guests can enjoy darts and fishing, along with skiing facilities, at Sierra Resort Hakuba.