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Reviews from Guests

4.0/5

tripadvisor

274

Reviews

from real guests

nicholasmD4097DQ

5

/

5

I booked a superior room as a Hilton diamond member. I was upgraded to a premium room the day before check in. Usually this doesn’t sound like much however the premium room is quite spacious! The...

Percy_Marie

5

/

5

Celebrating our 28th Wedding Anniversary and Kyukaruizawa Kikyo, the Curio Collection by Hilton made it a memorable occasion. From the special gift and room upgrade as a Diamond member, the...

TamerO_13

5

/

5

We had a very pleasant stay, everyone from the door man to front desk to housekeeping to à table restaurant staff were quite attentive and courteous. Room facilities were up to date and comfy. The...

Facilities Details

Sauna

Massage

Fitness Center

Spa

Free Parking

Shuttle Service (free)

Valet Parking

Room Service

Restaurant

Bar

Breakfast in the Room

Alternative meal arrangement

Asian breakfast

Breakfast [buffet]

Western breakfast

Western cuisine in restaurant

Special Diet Meals (upon request)

Breakfast service

Concierge Service

24-Hour Front Desk

Express Check-in/Check-out

Private Check-in/Check-out

Skiing

Golf Course (within 2 miles)

Kids club

Air conditioning in public area

Chapel

Heating in public area

Projector/LED display

Shrine

Smoke-free property

Smoking area

Family/child friendly

Family room

Game Room

Nightclub/DJ

Karaoke

Entertainment Staff

Fax/Photocopying

Meeting/Banquet Facilities

Shops (on site)

Souvenir/Gift Shop

Chapel/Shrine

Shared Lounge/TV Area

Library

Daily Housekeeping

Ironing Service

Dry Cleaning

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Laundry

English Spoken

Japanese Spoken

Spanish Spoken

Korean Spoken

Italian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Free Wifi

Internet services

Wi-Fi in public areas

Designated Smoking Area

Air Conditioning

Non-smoking Rooms

Heating

Facilities for Disabled Guests

Computer station

Garden

VIP Room Facilities

Hypoallergenic room available

Elevator

Check-in [24-hour]

Front desk [24-hour]

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Nearby Location

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6.95 km

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古民家 盛盛亭

9 km

CABOT COVE

9.15 km

八ヶ倉(やかくら)

12.37 km

Cocorade

12.68 km

ツルヤ 御代田店

11.55 km

片山肉店 Feinkost Metzgerei Katayama

12.81 km

Asama Rokurigahara Rest Place

10.48 km

アサマ2000パークスキー場

15.9 km