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Reviews from Guests

3.0/5

tripadvisor

38

Reviews

from real guests

11nygmm20

4

/

5

Stayed for ski. People were very nice and friendly. I don’t know if it’s always, but a few staff were able to speak English. If you’re going by Nagaden bus from Nagano station, you need to walk about 200meters from the bus stop. Also, the hotel’s car park is at the same place as the bus stop. You can drop off your luggage at the front of the hotel but the driver have to go back to the parking and walk from there. Breakfast was good, Japanese and continental buffet. WeThe restroom on 1F is amazing! Coffee and tea is served in lobby from 4:00-5:30pm. Wifi available in lobby only. Saw monkey just outside of the hotel. とても親切なスタッフさん達でした。夕食はつけていないのでわかりませんが、朝食ビュッフェはとても美味しかったです。ホテル自体は古そうですが、水回りをメインにリフォームされているので、不自由なく、良かったです。また利用したいと思います。

Jezlinhotravels

5

/

5

I stayed here in mid-December 2018 for 4 days. This is the second time that I have stayed at this hotel (my first stay was in February 2017 by myself but this time I came with my whole family – 4 adults in total). It was a truly unforgettable experience. We were treated with a lot of care, consideration and courtesy. The head manager, Misako, was very considerate, kind and approachable. We came here during the early ski season and so many of the slopes did not have a lot of snow; this meant that it was hard getting from one slope to another (as you can’t ski from slope to slope). Misako and her team drove us from one slope to another free of charge which was a very kind gesture. They also drove us to the Snow Monkey Park free of charge. Our reservation was on a half-board basis and we were treated like royalty – the waitering staff were exceptional as was the food itself. We originally booked 1 Japanese-style room for 4 adults but because the hotel was mostly empty, the staff kindly offered another room for free – it was HK$2590 per night for 4 adults half-board inclusive of taxes. The rooms are nice; the common areas haven’t been refurbished for some time but it was still adequate and comfortable enough for us. The Onsen was very nice and very big – one of the biggest ones I have been to in Japan at a hotel. The hotel also has ski boots and skis for hire which is cheaper than the nearby hotels. I am definitely returning here next time I come to Shiga Kogen. 5 stars out of 5.

Carodemo

3

/

5

It is an ok hotel with all the facilities you need. Nice Onsen. Good location for skiing. The dinner was fantastic!!! Definately in need of refurbishment and change of carpets. A bit expensive for what you get.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Free Wifi

Internet

Family/child friendly

Family Rooms

Playground

Hot Spring Bath

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Fax/Photocopying

Non-smoking Rooms

Ski School

Skiing

Hiking

Vending Machine (drinks)

Karaoke

Fishing

Terrace

Lockers

Laundry

English Spoken

Japanese Spoken

Bicycles

Wi-Fi in public areas

Game Room

Massage

Massage chair

Public bath

Table Tennis

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

VIP Room Facilities

Alternative meal arrangement

Asian breakfast

BBQ Facilities

Shops (on site)

German Spoken

Romanian Spoken

Fruits/snacks

Bulgarian Spoken

Catalan Spoken

Restaurant

Vending machine

Air conditioning in public area

Slovak Spoken

Currency Exchange

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Slovenian Spoken

Invoice provided

Laundromat

Lao Spoken

Meeting stationery

On-site event hosting

Outdoor venue for special events

Postal service

Projector/LED display

Lithuanian Spoken

Shared Lounge/TV Area

Ski service

Smoke-free property

Wi-Fi for special events

Hungarian Spoken

Kids facilities

Kids toothbrush

Nightclub/DJ

Indonesian Spoken

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Polish Spoken

9 Available Room Types

Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room
Twin Room

Twin Room

room-size-icon

18 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Sofa

Sofa

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Bathtub grab bar

Bathtub grab bar

Mirror

Mirror

Free Wifi

Free Wifi

Hot spring access

Hot spring access

Blackout curtains

Blackout curtains

Daily newspaper

Daily newspaper

Fan

Fan

Hand sanitizer

Hand sanitizer

Linens

Linens

Pajamas

Pajamas

Socket near the bed

Socket near the bed

Umbrella

Umbrella

Alcohol

Alcohol

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Kettle

Kettle

Microwave

Microwave

Trash cans

Trash cans

Openable window

Openable window

Wardrobe/Closet

Wardrobe/Closet

Clothes dryer

Clothes dryer

Washing machine

Washing machine

Kids toothbrush

Kids toothbrush

Accessible by elevator

Accessible by elevator

Accessible by stairs

Accessible by stairs

Safe

Safe

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Room with Tatami Area
Room with Tatami Area
Room with Tatami Area
Room with Tatami Area
Room with Tatami Area
Room with Tatami Area
Room with Tatami Area

Room with Tatami Area

room-size-icon

33 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

View

View

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room

Japanese-Style Room

room-size-icon

17 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

View

View

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Single Room
Single Room
Single Room
Single Room
Single Room
Single Room

Single Room

room-size-icon

18 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Sofa

Sofa

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Room Selected at Check-in with Shared Bath
Room Selected at Check-in with Shared Bath
Room Selected at Check-in with Shared Bath
Room Selected at Check-in with Shared Bath

Room Selected at Check-in with Shared Bath

room-size-icon

17 Square Meter

TV

TV

Telephone

Telephone

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Facilities Details

Pool and Spa

Hot Spring Bath

Massage

Parking and Transportation

Free Parking

Food & Drink

Vending Machine (drinks)

Alternative meal arrangement

Asian breakfast

BBQ Facilities

Buffet-Style Restaurant

Fruits/snacks

Restaurant

Vending machine

Breakfast service

Front Desk Services

Lockers

Currency Exchange

Activities

Ski School

Skiing

Hiking

Fishing

Table Tennis

Entertainment and Family Services

Karaoke

Air conditioning in public area

Heating in public area

Invoice provided

Laundromat

Meeting stationery

On-site event hosting

Outdoor venue for special events

Postal service

Projector/LED display

Ski service

Smoke-free property

Wi-Fi for special events

Family/child friendly

Kids facilities

Kids toothbrush

Playground

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Terrace

Game Room

Shared Lounge/TV Area

Cleaning Services

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Hand sanitizer

Hot water linen and laundry washing

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Languages Spoken

English Spoken

Japanese Spoken

Spanish Spoken

German Spoken

Romanian Spoken

Bulgarian Spoken

Catalan Spoken

Slovak Spoken

Hindi Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Polish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Heating

Family Rooms

Designated Smoking Area

Bicycles

Massage chair

Public bath

Tours

VIP Room Facilities

Elevator

Facilities for Disabled Guests

Car park [free of charge]

Car park [nearby]

Car park [on-site]