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Reviews from Guests

4.0/5

tripadvisor

186

Reviews

from real guests

mitsukiyo34

5

/

5

Open-air bath with room, all inclusive. The building with the open-air bath with room is a separate building, and you can have as many drinks and ice creams as you like in its own lounge. It was great to have a relaxing meal in a private room.

ricepapergirl

5

/

5

This was the highlight of our Japan Trip, especially for my kids aged 5, 7 and 9. The facilities: a ball pit with slides, basketball hoops, flying fox and TV right in the lobby, with free massage chairs right outside for supervising parents. A free-flow drink corner with soft drinks and alcohol and caffeinated drinks, ice cream from a certain timing, also in the lobby, also free. A gaming corner with Switch games, Mario Kart, table tennis, darts. At night they pull out the shooting gallery and the retro arcade games. They have 3 Lovot robots at the lobby. Outdoors there are remote control cars, see-saws, mini-golf, sleds with slopes, trampolines, a live goat and rabbits with buckets of feed, and a few small pools (we went in winter so didn't get to enjoy it). In the room we had a Switch, Youtube and Netflix on screen, and in our specific room we had a tent set up outdoors (but sheltered) with air-conditioning + heater and beds and TV for a "camping" feel. At breakfast and dinner time, the restaurant had multiple TVs switched on with kid-friendly content (Disney, cartoons) and even had rental iPads to entertain your kids if you so wished. There was also always a drink bar and ice cream/dessert buffet alongside the usual kaiseki dinner meal. For our second night we got the BBQ set instead of the kaiseki meal and there was SO much great meat. Objectively, I'm not sure I would have enjoyed this hotel as much if I didn't have demanding young kids who need entertainment, but as a parent the hotel is well-kempt, clean, not very run-down (it's not a new hotel but they definitely maintain it well and constantly do upgrades), the food quality was decent (not amazing but nothing to complain about), and the staff are very helpful. The onsen public bath had a shampoo and conditioner "bar" for you to pick and choose and a great seaview. Shimabara doesn't seem to have a lot of foreign tourists so if you want to get away from the usual sights it's a great place - Shimabara itself is quite small and walkable and has nice sights (the castle and the town of koi are recommended!) so you can stay two nights like us and spend one of the days wandering around Shimabara itself, and the rest of the time playing at the hotel. The hotel also had school groups come to stay there sometimes, but they have a marvellous setup where the school groups are half-cordoned off at their own floor with their own eating area, so even though we overlapped with a middle school group we barely saw them, which was a relief. All in all I would recommend staying here (in fact, I would recommend going out of your way to come stay here) for one or two nights if you are already going to be in Kyushu, if you have young kids. It will be the highlight of their trip!

Resort810795

4

/

5

Stay with two toddlers and family. The treasure hunt games, shooting, arcade, swimming pool and kids seemed to have a lot of fun! It's fun to have so many ideas all in one hotel, but, you know, it's too much? There were quite a few places where I felt like I was. For children's dinner, in addition to the cold children's lunch, the self-serve curry and ramen. It's true that there are many children's favorite foods, but there's no way they can eat that much. In that case, I don't have to have a children's lunch, so to be honest, I'd rather have a warm and delicious hamburger with me. It's fun to have a lot of floats in the pool, but it's hard to play because the size of the floats doesn't match the size of the pool (it's small). There are so many novels that make me want to read them, but I wonder if there are adults who read them gracefully, even though the audience is mostly children. I thought it would be better to make each one a little more comfortable because I didn't have to include too much.

Facilities Details

Breakfast service

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Playground

Hot Spring Bath

Spa

Sauna

Fitness Center

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Alarm clock telephone ringers in all rooms

Wi-Fi in public areas

Game Room

Garden

Golf course [on-site]

Ironing Service

Karaoke

Massage

Daily Housekeeping

Swimming pool

Swimming pool [outdoor]

Table Tennis

Hot water linen and laundry washing

Dutch Spoken

Restaurant

Room Service

Vending machine

open air bath

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Laundry

Shared Lounge/TV Area

Terrace

Hungarian Spoken

Business Center

24-Hour Front Desk

Car park [free of charge]

Bicycle Rental

Facilities Details

Pool and Spa

Fitness Center

Massage

Sauna

Spa

Hot Spring Bath

Parking and Transportation

Bicycle Rental

Food & Drink

Restaurant

Room Service

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Kids club

Karaoke

Family/child friendly

Playground

Business Facilities

Meeting/Banquet Facilities

Business Center

Common Areas

Game Room

Shared Lounge/TV Area

Terrace

Cleaning Services

Ironing Service

Daily Housekeeping

Hot water linen and laundry washing

Dry Cleaning

Laundry

Languages Spoken

Dutch Spoken

Hindi Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Alarm clock telephone ringers in all rooms

Garden

Golf course [on-site]

Swimming pool

Swimming pool [outdoor]

open air bath

Elevator

Facilities for Disabled Guests

Heating

Designated Smoking Area

Pets allowed

Car park [free of charge]