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Reviews from Guests

3.0/5

tripadvisor

49

Reviews

from real guests

sakurapapachan

3

/

5

I've had several meals in the past for work, but it was just another one, including the quantity and taste. This time, as expected, the meal did not live up to expectations.

djinnooi

4

/

5

We enjoyed our stay at the Niigata Grand. The room housed the three of us and our luggage well, without feeling too cramped, especially with a closet in which we could keep some bags out of the way. The bathroom was big enough, though not as spacious as some of the others we’ve encountered on this trip to Japan. However, we appreciated that it had some hooks and small towel rails, as well as a clothesline you could extend from the wall. Also, the mirror did not fog up after a shower, though my husband found the lighting could have been better for shaving. The beds were comfortable and I very much liked that we were provided with more than one pillow each. I ended up sleeping on what turned out to be a Tempur memory foam pillow, which worked quite well for me. There are night lamps for the two main beds, allowing for light levels to be adjusted as required for earlier sleepers. An unusual feature of the room these days, but one that I liked, was that we didn’t need to insert a room access card into a slot to activate the lights and air conditioner. The room we were in seemed to have undergone a refurbishment relatively recently, with modern furnishings and fixtures and a more minimalist style. It didn’t match with the foyer and reception areas, which presented more ostentatiously more likely reflecting the era in which the hotel was first built. Check in, as seems to be more common with the business-style hotels we’ve been encountering on this trip, was via a machine that dispensed our room access cards. There is the option to choose from a range of languages, so I guess it makes it easier in a way, if rather impersonal. We could park our rental car in the hotel’s garage in the basement, though parking is unreserved. The cost for this was 600 yen, which we paid when checking in. As we didn’t know where to find the garage at first, we parked in one of four parking spots at the front entrance of the hotel while we checked in. There is a lift from the garage to the lobby area, but a separate lift goes from the lobby level to the guest rooms. The hotel itself is located by the river, about a 20 min walk away from the train station. There is are buses that stop nearby, but more that stop on the other side of the river, though it is an easy stroll, with beautiful views over the bridge to get to the hotel that way, especially at night, with the lights on the water.

Wanderer09647190747

3

/

5

It's a well-established hotel with 10 floors above ground. When you enter the entrance, you are greeted by this spacious lobby. The front desk clerk was a foreigner (Western), but he spoke fluent Japanese and served us politely. It seems that weddings are also held at this hotel. In rural areas, weddings are often held at hotels. Come to think of it, the separate building seems to be a building specifically for weddings. The rooms are not very spacious. I guess that's normal for a business hotel? Most business hotels these days have large hot spring baths, but this hotel seems to be a bit old and only has a bathroom in the room. I decided to have breakfast. There seems to be a choice between Japanese and Western food. I chose a Japanese dish called "Niigata Breakfast." It's a breakfast made with ingredients from Niigata. They use not only Uonuma Koshihikari rice, but also Yukihikari pork from Uonuma and eggs from the local Nakajo area. On this day, I was served porridge made with Koshihikari rice.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Fax/Photocopying

Laundry

Restaurant

Vending Machine (snacks)

Daily Housekeeping

Vending Machine (drinks)

Newspapers

Grocery Deliveries

Room Service

Non-smoking Rooms

24-Hour Front Desk

Currency Exchange

English Spoken

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Dutch Spoken

Vending machine

Air conditioning in public area

Finnish Spoken

Chapel/Shrine

Contactless check-in/out

Dry Cleaning

Elevator

Croatian Spoken

Heating in public area

Postal service

Hungarian Spoken

Game Room

Nightclub/DJ

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Entertainment Staff

Bicycle Rental

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10 Available Room Types

Semi-double Room
Semi-double Room
Semi-double Room
Semi-double Room
Semi-double Room
Semi-double Room
Semi-double Room
Semi-double Room
Semi-double Room
Semi-double Room
Semi-double Room
Semi-double Room

Semi-double Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Free Wifi

Free Wifi

Electric Kettle

Electric Kettle

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Desk

Desk

TV

TV

Room service [24-hour]

Room service [24-hour]

Single Room
Single Room
Single Room
Single Room
Single Room
Single Room
Single Room
Single Room
Single Room
Single Room

Single Room

room-size-icon

15 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Free Wifi

Free Wifi

Separate shower/bathtub

Separate shower/bathtub

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Daily housekeeping

Daily housekeeping

Room service [24-hour]

Room service [24-hour]

Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room

Superior Twin Room

room-size-icon

27 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Sofa

Sofa

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Free Wifi

Free Wifi

Separate shower/bathtub

Separate shower/bathtub

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Daily housekeeping

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room

Double Room

room-size-icon

17 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Radio

Radio

Refrigerator

Refrigerator

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Clothes Rack

Clothes Rack

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Free Wifi

Free Wifi

Separate shower/bathtub

Separate shower/bathtub

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Daily housekeeping

Daily housekeeping

Desk

Desk

Room service [24-hour]

Room service [24-hour]

Suite
Suite
Suite
Suite
Suite

Suite

room-size-icon

102 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Sofa

Sofa

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Hotel Details

generate-AIAI Summary

About Niigata Grand Hotel

Niigata Grand Hotel is a comfortable 3-star accommodation in Japan, offering a pleasant atmosphere for travelers. This hotel provides a welcoming stay with key amenities to ensure guest satisfaction in Niigata.


Services & Amenities at Niigata Grand Hotel

Niigata Grand Hotel offers a wide range of services and amenities including Free Wi-Fi, air conditioning, heating, a bar, and a designated smoking area. Guests can utilize fax/photocopying services, laundry service, and enjoy meals at the restaurant. Other conveniences include snack and drink vending machines, meeting/banquet facilities, daily housekeeping, newspapers, grocery deliveries, and room service. The hotel also features non-smoking rooms, a 24-hour front desk, and currency exchange.


Location & Getting to Niigata Grand Hotel

Niigata Grand Hotel is conveniently located in Niigata, Japan. While specific directions are not provided, guests can generally reach hotels in Niigata via local public transport or taxi services from the city's main transportation hubs.


Facilities Details

Parking and Transportation

Bicycle Rental

Food & Drink

Bar

Restaurant

Vending Machine (snacks)

Vending Machine (drinks)

Grocery Deliveries

Room Service

Alternative meal arrangement

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

Newspapers

24-Hour Front Desk

Currency Exchange

Entertainment and Family Services

Kids club

Air conditioning in public area

Contactless check-in/out

Heating in public area

Postal service

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Chapel/Shrine

Game Room

Cleaning Services

Laundry

Daily Housekeeping

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Finnish Spoken

Croatian Spoken

Hungarian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Heating

Designated Smoking Area

Non-smoking Rooms

All Spaces Non-Smoking (public and private)

Elevator

Security [24-hour]

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Niigata Grand Hotel

generate-AIAI Summary

1. Does Niigata Grand Hotel offer free Wi-Fi?

Yes, Niigata Grand Hotel provides Free Wi-Fi for its guests.

2. Is there a restaurant at Niigata Grand Hotel?

Yes, Niigata Grand Hotel features a restaurant for guests to dine.

3. Does Niigata Grand Hotel have a 24-hour front desk?

Yes, the Niigata Grand Hotel offers a 24-hour front desk service.

4. Are non-smoking rooms available at Niigata Grand Hotel?

Yes, non-smoking rooms are available at Niigata Grand Hotel.

5. Does Niigata Grand Hotel provide laundry services?

Yes, laundry service is available for guests at Niigata Grand Hotel.

6. Can guests get room service at Niigata Grand Hotel?

Yes, Niigata Grand Hotel offers room service / food delivery to rooms.

7. Are there meeting facilities at Niigata Grand Hotel?

Yes, Niigata Grand Hotel has meeting/banquet facilities.

8. Does Niigata Grand Hotel offer currency exchange?

Yes, currency exchange service is available at Niigata Grand Hotel.