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Reviews from Guests

3.0/5

tripadvisor

19

Reviews

from real guests

FCREAM_12

1

/

5

I stayed here during the Rugby World Cup so the rooms where very over priced. However I was excited to have the food. Unfortunately I was only provided cold Western Food and not what was expected. I understand this was partially due to a miscommunication as someone in our group asked for Western food. When I said that I wanted the Japanese food, I was told it was not possible. It is very unfortunate that I was not able to experience Beppu YuYa the way i should have.

O1520MXsarahs

5

/

5

The staff went above and beyond to make us comfortable starting when we pulled into the driveway--they were waiting with smiles and parked our car as we got checked in. The rooms are spacious and quiet. The food was magnificent - they knew we were vegetarian and prepared 9 course vegan meals for dinner and breakfast. The private onsen is exactly what we needed to relax - we could get in any time and did not have to think about driving to an onsen, paying extra, packing a bag, etc. It was great. The hotel is very private but only three minutes off the expressway. Five minutes farther down the road is the ropeway going up Mt. Tsurumi and it only takes about 15 min to get into downtown Beppu. All in all a fantastic visit and we are already planning our next trip back.

sbwords2015

5

/

5

Spent two nights at Beppu Yuya. The location is a short distance from town. Our room, with a private steam pool (indoor and sliding door to outside) was excellent; spotlessly clean as you'd expect in Japan and excellent service from the delightful staff. The food was outstanding! A number of the staff spoke good English, which is helpful as my Japanese is weak. I'll use this place again.

Facilities Details

Free Wifi

Internet

Hot Spring Bath

Bar

Designated Smoking Area

English Spoken

Japanese Spoken

Wi-Fi in public areas

Garden

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Rooms sanitized between stays

Temperature check for guests and staff

Vending machine

Air conditioning in public area

Daily Housekeeping

Elevator

Hindi Spoken

Heating in public area

Smoke-free property

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Discounts recommended for you

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2 Available Room Types

Japanese Style with Open-Air Bath
Japanese Style with Open-Air Bath
Japanese Style with Open-Air Bath

Japanese Style with Open-Air Bath

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26 Square Meter

Japanese Western
Japanese Western
Japanese Western

Japanese Western

room-size-icon

26 Square Meter

Hotel Details

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About Kaizan

Kaizan is a charming 3-star accommodation located in Beppu-shi, Oita, Japan. This hotel offers a welcoming atmosphere, providing guests with a comfortable and pleasant stay in the serene surroundings of Oita. It's an ideal choice for travelers seeking a tranquil retreat in Japan.


Services & Amenities at Kaizan

Kaizan provides guests with a range of convenient services and amenities. Enjoy seamless connectivity with free Wi-Fi and Wi-Fi in common areas, along with internet access. The hotel features a lovely garden for relaxation. Health and safety measures include daily disinfection of rooms and common areas, staff wearing face masks, complimentary face masks, disinfected rooms, alcohol-based hand sanitizer, and linen washed with hot water. Guests will appreciate staff who speak English, Japanese, and Spanish, ensuring clear communication, and the implementation of social distancing of at least 1 meter.


Location & Getting to Kaizan

Kaizan is situated at 4 Kumi-1 Horita, Beppu-shi, Oita, Japan, 874-0831. This location places guests in the beautiful city of Beppu, renowned for its hot springs, within the Oita Prefecture. Travelers can reach the hotel by private transportation via major local roads in Beppu-shi, ensuring convenient access to the property.


Facilities Details

Pool and Spa

Hot Spring Bath

Food & Drink

Bar

Vending machine

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Smoke-free property

Nightclub/DJ

Cleaning Services

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Rooms sanitized between stays

Temperature check for guests and staff

Daily Housekeeping

Languages Spoken

English Spoken

Japanese Spoken

Spanish Spoken

Hindi Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Elevator

Designated Smoking Area

Non-smoking Rooms

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Kaizan

generate-AIAI Summary

1. Does Kaizan offer free Wi-Fi?

Yes, Kaizan provides free Wi-Fi for its guests, along with Wi-Fi in common areas and general internet access.

2. What languages do the staff at Kaizan speak?

The staff at Kaizan are multilingual, speaking English, Japanese, and Spanish to assist guests.

3. Are there any gardens at Kaizan?

Yes, Kaizan features a garden for guests to enjoy and relax in during their stay.

4. What health and safety measures are implemented at Kaizan?

Kaizan ensures guest safety with daily disinfection of rooms and common areas, staff wearing face masks, free face masks, disinfected rooms, alcohol-based hand sanitizer, and linen washed with hot water, along with social distancing.

5. Are rooms at Kaizan disinfected daily?

Yes, all rooms at Kaizan undergo daily disinfection to maintain a clean and safe environment for guests.

6. Is hand sanitizer available for guests at Kaizan?

Yes, alcohol-based hand sanitizer is provided for guests at Kaizan.

7. Do staff at Kaizan wear face masks?

Yes, the staff at Kaizan wear face masks to ensure the safety and well-being of all guests.

8. Are complimentary face masks available at Kaizan?

Yes, complimentary face masks are available for guests at Kaizan.

9. Are common areas at Kaizan disinfected regularly?

Yes, common areas at Kaizan are disinfected daily to ensure a clean environment.

10. Is social distancing enforced at Kaizan?

Yes, Kaizan implements social distancing measures of at least 1 meter to ensure guest safety.