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Reviews from Guests

4.0/5

tripadvisor

34

Reviews

from real guests

Hendrik6010

5

/

5

Super friendly reception at the desk. Then a guided tour, showing dining and breakfast room. The rooms have no shower or bath, but on the ground floor there are three onsen. In your (spacious) room you can see on a tablet whether they are occupied or not. The hotel has a lift. Dinner is all Japanese, breakfast basically too, but fortunately there were also things to eat, which were more grafted on the European Customer.

RosannaR641

5

/

5

Amazing property, so modern and funky yet still retaining old world charm. 3 onsen choices. Close to the main attractions of the town. Part of a tour, stayed only one night though wished we were staying here longer. Clean and sparkling. Clothing items to wear in house gorgeous.

LamN_12

3

/

5

Yufuin was a small rural village until about 50 years ago, when two real estate developers, seeing the potential represented by the beautiful Mt. Yufudake and the hot springs, turned it into a spa town. Coming with that wave, Enokiya is thus more a hotel equipped with an onsen and dressed up as a ryokan (tatami floor, futon beds, etc), rather than a historical one with a ryokan tradition. The positives: good location close to train station and main shopping street; very large rooms (albeit a bit aged and lacking charm); fast and free WiFi; and above all, a superb service staff (especially the receptionists; the meal attendants are largely absent and forgetful). The negatives: the onsen bath!! When we visited, the men's outdoor bath was burning hot (>50 deg) one day, and both outdoor and indoor baths were just tepid the next day; the ladies' baths were lukewarm throughout the stay. The baths are also small for the size of the place. Meals are OK, although they look better than they taste.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Hot Spring Bath

Bar

Designated Smoking Area

English Spoken

Japanese Spoken

Thai Spoken

Wi-Fi in public areas

Hiking

Massage

Tours

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Staff trained in safety protocol

Dutch Spoken

Restaurant

Air conditioning in public area

Finnish Spoken

Daily Housekeeping

Elevator

Heating in public area

Invoice provided

Shared Lounge/TV Area

Smoke-free property

Latvian Spoken

Golf Course (within 2 miles)

Breakfast in the Room

Chapel/Shrine

Non-smoking Rooms

Casino

Service animals are welcome

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

1 Available Room Types

Mountain View Twin Room
Mountain View Twin Room
Mountain View Twin Room

Mountain View Twin Room

room-size-icon

23 Square Meter

Facilities Details

Pool and Spa

Massage

Hot Spring Bath

Food & Drink

Bar

Buffet-Style Restaurant

Restaurant

Breakfast service

Breakfast in the Room

Activities

Hiking

Golf Course (within 2 miles)

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Smoke-free property

Casino

Entertainment Staff

Common Areas

Shared Lounge/TV Area

Chapel/Shrine

Cleaning Services

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Staff trained in safety protocol

Daily Housekeeping

Languages Spoken

English Spoken

Japanese Spoken

Thai Spoken

Dutch Spoken

Finnish Spoken

Latvian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Elevator

Designated Smoking Area

Non-smoking Rooms

Pets allowed

Service animals are welcome

Car park [free of charge]

Car park [on-site]