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Reviews from Guests

4.0/5

tripadvisor

176

Reviews

from real guests

Journey52924484051

5

/

5

Yufuin Hanayoshi Onsen resort stay few days in last week: we do have a great time while staying in your hotel; facility is great; landscape is lovely and your crews are very kind; especially a young lady name Shimizu who served our dinner couple times She is very kind; adorable; understanding and hardworking; in here, I would like to make a special praise to her; since I am an active member in trip advisor; I will post the comment to trip advisor as well well done; thanks!

russydy

5

/

5

We had a very pleasant 3 days 2 nights stay at this Ryokan. Our room is clean, spacious, and comes with an outdoor onsen. Booked kaiseki dinner and breakfast. All the staff are very polite, friendly and helpful. Although some may not be good in speaking English but we managed alright. They offer shuttle bus transfer from Yufuin station. Also, complimentary coffee and juices at the lobby. Overall, it was an excellent experience during our short stay, and we highly recommend.

solotour2

1

/

5

Visited on a family trip. The attitude of the receptionist who guided me to my room in the lobby was so annoying that my first impression was not good, but this first impression lasted until the end. The employees in the lobby were not friendly at all and sometimes looked down on them. At first, we were confused and cautious because we had done something wrong, but later we got angry at these facial expressions. (I don't know if they were Japanese or Chinese, but it was different from the way people treat others.) The bathroom I was expecting was not very good. The water had a bit of a foul smell, and there were some broken faucets and other facilities, so I thought the public bathhouse in my neighborhood would be better... Even when we left the room, it was quiet without anyone to see us off. They put us in the car and dropped us off in front of the train station, so we ended up wondering what this was...? It is a rather expensive ryokan, but it was much worse than the famous hot spring hotel in Beppu that was crowded with people who stayed before this ryokan. I posted a review on Hotels*com at the time, but my review was cut out because there was some kind of agreement between the ryokan and the hotel site. It was a very well-rounded experience traveling to Japanese hot springs, and I thought that Korean hot springs were much better.

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Hot Spring Bath

Spa

Shared Kitchen

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Vending Machine (drinks)

Fax/Photocopying

Non-smoking Rooms

Daily Housekeeping

Shuttle Service (free)

Massage

English Spoken

Japanese Spoken

Wi-Fi in public areas

Garden

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

Arabic Spoken

Suit Press

Bulgarian Spoken

Catalan Spoken

Restaurant

Vending machine

Finnish Spoken

Special Diet Meals (upon request)

Elevator

Facilities for Disabled Guests

Hindi Spoken

Ironing Service

Postal service

Shared Lounge/TV Area

Terrace

Nightclub/DJ

Service animals are welcome

Car park [free of charge]

Car park [on-site]

Malay Spoken

Karaoke

Entertainment Staff

10 Available Room Types

Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area
Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area

Superior Room with Open-Air Bath and Tatami Area - Yumenosato Area

room-size-icon

70 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Laptop Safe

Laptop Safe

Electric Kettle

Electric Kettle

Bidet

Bidet

Coffee Machine

Coffee Machine

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Clothes Rack

Clothes Rack

Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)
Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)

Standard Room with Open-Air Bath and Tatami Area - A - Hanayoshi Area (Allergy/Vegan option N/A)

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Iron

Iron

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Tea/Coffee Maker

Tea/Coffee Maker

Telephone

Telephone

Desk

Desk

Towels

Towels

Bathtub

Bathtub

DVD/CD player

DVD/CD player

Tatami flooring

Tatami flooring

Slippers

Slippers

Smartphone device

Smartphone device

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area
Executive Room with Open-Air Bath - Annex - Yumenosato Area

Executive Room with Open-Air Bath - Annex - Yumenosato Area

room-size-icon

90 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Laptop Safe

Laptop Safe

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

Coffee Machine

Coffee Machine

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Clothes Rack

Clothes Rack

Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou
Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou

Room with Tatami Area with Open-Air Bath and Foot Bath - Gekkou

room-size-icon

70 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Laptop Safe

Laptop Safe

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

Coffee Machine

Coffee Machine

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Clothes Rack

Clothes Rack

Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area
Standard Room with Terrace and Open-Air Bath and Tatami Area - B -  Hanayoshi Area

Standard Room with Terrace and Open-Air Bath and Tatami Area - B - Hanayoshi Area

room-size-icon

50 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

DVD/CD player

DVD/CD player

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Laptop Safe

Laptop Safe

Electric Kettle

Electric Kettle

Bidet

Bidet

Coffee Machine

Coffee Machine

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Clothes Rack

Clothes Rack

Facilities Details

Pool and Spa

Hot Spring Bath

Massage

Hot Tub

Spa

Parking and Transportation

Free Parking

Shuttle Service (free)

Food & Drink

Vending Machine (drinks)

Asian breakfast

Restaurant

Vending machine

Special Diet Meals (upon request)

Breakfast service

Entertainment and Family Services

Kids club

Postal service

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Shared Kitchen

Shared Lounge/TV Area

Terrace

Cleaning Services

Daily Housekeeping

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Physical distancing of at least 1 meter

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Ironing Service

Languages Spoken

English Spoken

Japanese Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Finnish Spoken

Hindi Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Heating

Non-smoking Rooms

Family Rooms

Garden

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Service animals are welcome

Car park [free of charge]

Car park [on-site]