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Reviews from Guests

3.0/5

tripadvisor

45

Reviews

from real guests

JaegerLim

2

/

5

Zero response from the hotel when I email them via Agoda in English and google translated Japanese. No response when I email them via their website . On site service is decent though the Japanese...

M B

5

/

5

The food is delicious, the bath is a warm, smooth hot spring, the service is good, the amenities are Omnisens and sufficient, and the open-air bath is very tasteful.

mipmipmip

4

/

5

ワンコと泊まれる宿を探して見つけました。初めてのワンコとの旅行です。基本的にワンコは室内のケージに入れておくということのようです。風呂や食事はワンコだけで室内にてお留守番です。玄関からお部屋までも抱っこして移動という感じです。 道路沿いに長い建物って感じで端から端までは結構かかります。湯原温泉の名物「砂湯」までは、徒歩で10分から15分ってところでしょうか。大変日本語の達者なネパールの女性が元気に...

Facilities Details

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Tub

Hot Spring Bath

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Hiking

Horseback Riding

Karaoke

Massage

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Safe dining setup

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Asian breakfast

BBQ Facilities

German Spoken

Restaurant

Room Service

Vending machine

Daily Housekeeping

Shared Lounge/TV Area

Smoke-free property

Latvian Spoken

24-Hour Front Desk

Non-smoking Rooms

Car park [free of charge]

Car park [on-site]

Malay Spoken

Facilities Details

Pool and Spa

Hot Tub

Massage

Hot Spring Bath

Food & Drink

Asian breakfast

BBQ Facilities

Restaurant

Room Service

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Activities

Hiking

Horseback Riding

Entertainment and Family Services

Karaoke

Smoke-free property

Family/child friendly

Business Facilities

Meeting/Banquet Facilities

Common Areas

Shared Lounge/TV Area

Cleaning Services

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Safe dining setup

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Daily Housekeeping

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

German Spoken

Latvian Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Heating

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Car park [free of charge]

Car park [on-site]