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Reviews from Guests

4.0/5

tripadvisor

290

Reviews

from real guests

PeterCT89

3

/

5

We had booked the Terrace club after what we thought was extensive research on the area. The reviews were great and pictures looked nice. However the reality was very different and disappointing. The hotel has clearly not been renovated for a long time. It felt like stepping back into a hotel from 15y ago. The hotel was not kept clean and tidy and many places there were leaves and dirt lying around. The main pool area looked very tired with old beach chairs, parasols on the floor and clearly hadn’t been cleaned around the pool. The pool bar was very dire and NOT what you would expect from a 5 star resort. There were very limited drinks and food on the pool menu and the bar was only serviced half of the time. Mostly it looked like it was closed. A very disappointing experience. One positive was the room which was nice and spacious with a very nice view, however that’s about it for the hotel grounds. I would also flag the hotel shuttle to the airport only leaves one time a day. We had to stop at three different locations (one to drop off some mail to one of the other resorts). The shuttle was rammed and hot. Not a nice way to travel. This can definitely be improved. I do want to thank the hotel staff who made every effort to make our stay special. Special thanks to Peem, Okiyama and Yata. They went above and beyond to make us feel special. I think there is a lot of work to do for the hotel management if they want to call themselves 5star. For starters tidy up the out door areas and make it seem like a clean hotel. The place needs a lot of TLC. I would not recommend staying here and max give it a 3 star rating which doesn’t justify the cost to stay here. By comparison we went for dinner at the Ritz Carlton up the street - THAT felt like a 5 star hotel.

okiedokie22

3

/

5

I didn't think the promising Thalasso Selaby was particularly good, rather disappointing. They are stopped before entering the area and checked for hotel check-in status. There are also various rules for using thalasso, so it looks like a restaurant with a lot of orders. You have to walk one way, you have to wear a rash guard, you have to wear no face, you have to wear no makeup, etc. There is a 28m outdoor pool but swimming is not allowed on the hotel beach. Cake in the lounge is also common. Breakfast didn't really impress me, either, and the 90-year-old from the bank said it didn't suit her.

ggmacca3

5

/

5

This hotel is absolutely incredible. The hotel itself is gorgeous, modern large bedrooms, gorgeous big balcony and lovely pool. The beach is breathtaking with blue waters. What makes this hotel above the rest is the staff. We stayed for 3 nights from 27th - 30th April and every single staff member was absolutely incredible who couldn’t do enough for you. I saw another review that said no one spoke English but everyone made the effort to speak to us in English, we didn’t need Japanese which shouldn’t be needed but it was really appreciated!!!! The breakfast was so tasty, free tea and cake from 2-4 and free champagne 5-7pm. The only thing I would mention is the buffet at the sister hotel is slightly expensive, around £45pp but really lovely quality food so I would still recommend. I would love to come back. Thanks for an amazing stay!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Hot Tub

Spa

Sauna

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Japanese Spoken

Bicycles

Wired Internet

Wi-Fi in public areas

Boating

Body scrub

Body wrap

Canoeing

Diving

Fishing

Foot bath

Garden

Golf course [on-site]

Ironing Service

Chinese Spoken

Hiking

Karaoke

Laptop/PC rental

Light therapy

Massage

Laundry

Khmer Spoken

Private Beach Area

Snorkeling

Daily Housekeeping

Swimming pool

Swimming pool [outdoor]

Tennis Court

Tours

Watersport equipment rentals

Water sports (motorized)

Water sports (non-motorized)

Yoga room

Anti-viral cleaning products

Body thermometer

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

German Spoken

Adults Only

Hypoallergenic room available

Dutch Spoken

Grocery Deliveries

Poolside bar

Restaurant

Room Service

Snack Bar

Air conditioning in public area

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Heating in public area

Library

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Terrace

Hungarian Spoken

Golf Course (within 2 miles)

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Soundproof Rooms

Car park [charges apply]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Valet Parking

Bicycle Rental

Discounts recommended for you

Get an exclusive discount and book now!

4 Available Room Types

Club Deluxe Sunset View with Club Service - Non-Smoking, Adult 13 and Over Only
Club Deluxe Sunset View with Club Service - Non-Smoking, Adult 13 and Over Only
Club Deluxe Sunset View with Club Service - Non-Smoking, Adult 13 and Over Only

Club Deluxe Sunset View with Club Service - Non-Smoking, Adult 13 and Over Only

room-size-icon

54 Square Meter

Club Deluxe Ocean View with Club Service - Non-Smoking, Adult 13 and Over Only
Club Deluxe Ocean View with Club Service - Non-Smoking, Adult 13 and Over Only
Club Deluxe Ocean View with Club Service - Non-Smoking, Adult 13 and Over Only

Club Deluxe Ocean View with Club Service - Non-Smoking, Adult 13 and Over Only

room-size-icon

54 Square Meter

Club Deluxe Ocean View 2-Bedroom with Club Service - Non-Smoking, Adult 13 and Over Only
Club Deluxe Ocean View 2-Bedroom with Club Service - Non-Smoking, Adult 13 and Over Only
Club Deluxe Ocean View 2-Bedroom with Club Service - Non-Smoking, Adult 13 and Over Only

Club Deluxe Ocean View 2-Bedroom with Club Service - Non-Smoking, Adult 13 and Over Only

room-size-icon

83 Square Meter

Club Deluxe Lower Floor with Club Service - Non-Smoking, Adult 13 and Over Only
Club Deluxe Lower Floor with Club Service - Non-Smoking, Adult 13 and Over Only
Club Deluxe Lower Floor with Club Service - Non-Smoking, Adult 13 and Over Only

Club Deluxe Lower Floor with Club Service - Non-Smoking, Adult 13 and Over Only

room-size-icon

54 Square Meter

Hotel Details

generate-AIAI Summary

About The Terrace Club at Busena - Adult Only

The Terrace Club at Busena - Adult Only is a luxurious 5-star retreat in Japan, designed exclusively for adults seeking tranquility and sophisticated comfort. This elegant accommodation offers a serene atmosphere perfect for relaxation, complemented by a range of recreational activities including an on-site golf course and various water sports, ensuring a refined and enjoyable stay in Japan.


Services & Amenities at The Terrace Club at Busena - Adult Only

The Terrace Club at Busena - Adult Only offers free Wi-Fi, wired internet, and Wi-Fi in public areas. Guests can enjoy an on-site golf course, fitness center, garden, hot tub/jacuzzi, karaoke, rowing boats, canoeing, diving, fishing, and hiking. Wellness services include body scrub, body wrap, and foot bath. Amenities like ironing, laptop rental, and bicycle use are provided. Multilingual staff speaking English, Japanese, and Chinese ensure excellent service at The Terrace Club at Busena - Adult Only.


About the The Terrace Club at Busena - Adult Only Hotel Brand

The Terrace Club at Busena - Adult Only is a distinguished property within The Terrace Hotels group, renowned for its collection of luxury resorts in Okinawa, Japan. This brand is celebrated for offering exceptional service and an exclusive atmosphere, providing guests with sophisticated comfort and memorable experiences in beautiful settings across Japan.


Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Private Beach Area

Sauna

Spa

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Bicycle Rental

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Grocery Deliveries

Poolside bar

Restaurant

Room Service

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Canoeing

Diving

Fishing

Hiking

Snorkeling

Tennis Court

Golf Course (within 2 miles)

Entertainment and Family Services

Kids club

Karaoke

Air conditioning in public area

Heating in public area

Postal service

Smoke-free property

Evening Entertainment

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Library

Shared Lounge/TV Area

Terrace

Cleaning Services

Ironing Service

Laundry

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Languages Spoken

English Spoken

Japanese Spoken

Chinese Spoken

Khmer Spoken

Spanish Spoken

Korean Spoken

German Spoken

Dutch Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Bicycles

Boating

Body scrub

Body wrap

Foot bath

Garden

Golf course [on-site]

Laptop/PC rental

Light therapy

Swimming pool

Swimming pool [outdoor]

Tours

Watersport equipment rentals

Water sports (motorized)

Water sports (non-motorized)

Yoga room

Adults Only

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Heating

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Service animals are welcome

Soundproof Rooms

Car park [charges apply]

Car park [on-site]

Frequently Asked Questions About The Terrace Club at Busena - Adult Only

generate-AIAI Summary

1. Does The Terrace Club at Busena - Adult Only offer Wi-Fi access?

Yes, The Terrace Club at Busena - Adult Only provides free Wi-Fi, wired internet, and Wi-Fi in public areas for guests.

2. What is the star rating of The Terrace Club at Busena - Adult Only?

The Terrace Club at Busena - Adult Only is a 5-star hotel, offering luxurious accommodation.

3. Are there fitness facilities available at The Terrace Club at Busena - Adult Only?

Yes, guests can utilize the fitness center at The Terrace Club at Busena - Adult Only.

4. Does The Terrace Club at Busena - Adult Only have an on-site golf course?

Yes, an on-site golf course is available for guests at The Terrace Club at Busena - Adult Only.

5. What water activities can be enjoyed at The Terrace Club at Busena - Adult Only?

Guests at The Terrace Club at Busena - Adult Only can enjoy rowing boats, canoeing, diving, and fishing.

6. Does The Terrace Club at Busena - Adult Only provide spa or wellness services?

Yes, The Terrace Club at Busena - Adult Only offers body scrub service, body wrap service, and a foot bath.

7. Are there multilingual staff at The Terrace Club at Busena - Adult Only?

Yes, The Terrace Club at Busena - Adult Only has English-speaking, Japanese-speaking, and Chinese-speaking staff.

8. Can guests rent equipment at The Terrace Club at Busena - Adult Only?

Yes, guests can rent bicycles and laptops at The Terrace Club at Busena - Adult Only.

9. Is there a hot tub or jacuzzi available at The Terrace Club at Busena - Adult Only?

Yes, The Terrace Club at Busena - Adult Only features a hot tub/jacuzzi for guest relaxation.

10. Does The Terrace Club at Busena - Adult Only have a garden?

Yes, The Terrace Club at Busena - Adult Only features a garden area.