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Reviews from Guests

3.0/5

tripadvisor

171

Reviews

from real guests

keretsak

3

/

5

Twin Room with Tatami area (Room 416?): Pro: The room was pretty spacious compared with other hotels in my opinion. The massage chair is a nice gimmick but for me that's pretty much it. The massage itself is pretty lousy which is not really a surprise. But better to have one, than to miss one I guess ;) The opportunity of a private onsen experience incl. sauna is great, you can just book it at the reception. What we also liked was, that when we checked in we could immediately choose the departure time for our shuttle bus the next morning. It worked flawlessly Contra: The rooms could have been a little cleaner in my opionion and I am not a clean freak. For example the big lamp bulb in the small bathroom was probaly never dusted in its life ^^ But ok for a night I guess Also the location is ok for a quick trip to the airport and nothing else, but otherwise I think you wouldn't book it anyway.

343kiram

3

/

5

On our last day in Osaka, our flight was not until 11:30pm at night, so we decided to book a hotel close to the airport to relax at all day. We chose this place because I saw they had a private onsen and it was only like 10-15 minutes away from KIX airport and provided a shuttle. Check in was okay .... the lobby was filled with so many Chinese tourists so we couldn't even make our way to the front desk. Once we got to the front desk, they gave us our key (old school key, no swipe cards here! lol). When we opened our room, unfortunately, it smelled like straight old people/elderly home. The smell was so bad I literally gagged. Fortunately, there was a spot on the bed where the AC air hit so I sat there and due to the AC, I couldn't smell the rest of the room as much. The bathroom likewise smelt really old and the toilet had a sewage smell. Like most Japanese hotels, the bathroom was very tiny. The reason for the 3 stars though, is the private onsen. We loved how it came with a sauna, a nice and clean (and big) onsen bath with private showers, AND it came with some oil, face mask stuff, hair dryer, etc. One hour here was more than long enough and relaxing :) There is not too much to do near the hotel, but we ended up venturing out to get dinner. While we were able to catch a taxi there, there was no taxi's to be found nearby to take us back to the hotel lol (luckily, it was only a 15 minute walk back). If you are hungry, I would recommend going to the Yoshinoya nearby to the hotel. While we enjoyed the onsen and the convenience of the proximity to the airport, we would not stay here overnight or for a trip. The room smell was horrible, and the room was very small.

523marcuss

3

/

5

Due to early flight back, no choice had to find one hotel that is near the airport and transport. This hotel fit the bill, it it near the airport (20mins by car) and got shuttle to airport (free). Shuttle service only certain timings only, can out the website first. There is no public transport to the hotel, either u walk from the train station or taxis/cab. Nearest place of interest only Rinku outlet, a short distance from the hotel. The place seems to be favorite of the locals for a short get away. It got its own public bath house as well as private which you can book and pay per hour. Lastly, experienced my first slight earthquake (very minor) here, hehe.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Tub

Hot Spring Bath

Spa

Sauna

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Hindi Spoken

Japanese Spoken

Nepali

Sinhala

Tamil

Vietnamese Spoken

Wired Internet

Wi-Fi in public areas

Foot bath

Massage

Public bath

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

Hypoallergenic room available

Romanian Spoken

Chinese cuisine in restaurant

Russian Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room Service

Vending machine

Western breakfast

Air conditioning in public area

Finnish Spoken

Currency Exchange

Dry Cleaning

Elevator

Facilities for Disabled Guests

Heating in public area

Invoice provided

Laundromat

Laundry

Postal service

Smoke-free property

Hungarian Spoken

Latvian Spoken

Game Room

Library

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [on-site]

Malay Spoken

Entertainment Staff

Nearby Location

Kaiyukan West Wharf

Kaiyukan West Wharf

29.30 km

4 Available Room Types

Japanese Western Non-Smoking
Japanese Western Non-Smoking
Japanese Western Non-Smoking

Japanese Western Non-Smoking

room-size-icon

30 Square Meter

Electric Kettle

Electric Kettle

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Hot spring access

Hot spring access

Mobile hotspot device

Mobile hotspot device

On-demand movies

On-demand movies

Cable Channels

Cable Channels

Sauna

Sauna

Air Conditioning

Air Conditioning

Air purifier

Air purifier

Blackout curtains

Blackout curtains

Heating

Heating

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Dining Table

Dining Table

Microwave

Microwave

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Tatami flooring

Tatami flooring

Trash cans

Trash cans

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Accessible by elevator

Accessible by elevator

Individual air conditioning

Individual air conditioning

Safe

Safe

Locker

Locker

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Trendy Twin Room
Trendy Twin Room
Trendy Twin Room

Trendy Twin Room

room-size-icon

16 Square Meter

Japanese Western Style Junior Suite Room - Non-Smoking
Japanese Western Style Junior Suite Room - Non-Smoking
Japanese Western Style Junior Suite Room - Non-Smoking

Japanese Western Style Junior Suite Room - Non-Smoking

room-size-icon

30 Square Meter

Japanese Concept Room
Japanese Concept Room
Japanese Concept Room

Japanese Concept Room

room-size-icon

30 Square Meter

Hotel Details

generate-AIAI Summary

About Kansai Airport Spa Hotel Garden Palace

Kansai Airport Spa Hotel Garden Palace is a comfortable 3-star spa hotel offering a relaxing atmosphere for travelers. Located conveniently, it serves as an ideal retreat, particularly for those utilizing Kansai Airport. Guests can enjoy a tranquil stay with a focus on wellness and comfort in Japan.


Services & Amenities at Kansai Airport Spa Hotel Garden Palace

Kansai Airport Spa Hotel Garden Palace provides a comprehensive range of services and amenities for a pleasant stay in Japan. Guests can enjoy free Wi-Fi, internet access, and wired internet, along with Wi-Fi in public areas. The hotel boasts a spa, foot bath, hot tub/Jacuzzi, massage services, public bath, and sauna for ultimate relaxation. Daily cleaning service is provided, utilizing virus-killing cleaning products. The diverse staff speaks English, Chinese (Cantonese), Chinese (Mandarin), Hindi, Japanese, Nepali, Sinhala, Tamil, and Vietnamese to assist international guests.


Location & Getting to Kansai Airport Spa Hotel Garden Palace

Kansai Airport Spa Hotel Garden Palace is conveniently situated, making it an excellent choice for travelers associated with Kansai Airport in Japan. While specific public transportation details are not provided, its name suggests easy accessibility for airport-bound or arriving guests. Travelers typically utilize local transport to reach hotels in this area.


Facilities Details

Pool and Spa

Hot Tub

Massage

Sauna

Spa

Hot Spring Bath

Food & Drink

Buffet-Style Restaurant

Chinese cuisine in restaurant

Restaurant

Room Service

Vending machine

Western breakfast

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Invoice provided

Laundromat

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Hindi Spoken

Japanese Spoken

Nepali

Sinhala

Tamil

Vietnamese Spoken

Italian Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Finnish Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Foot bath

Public bath

Hypoallergenic room available

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [on-site]

Frequently Asked Questions About Kansai Airport Spa Hotel Garden Palace

generate-AIAI Summary

1. Is Wi-Fi available at Kansai Airport Spa Hotel Garden Palace?

Yes, Kansai Airport Spa Hotel Garden Palace offers free Wi-Fi, along with wired internet and Wi-Fi in public areas for guests.

2. What spa and wellness facilities are available at Kansai Airport Spa Hotel Garden Palace?

The hotel provides a spa, foot bath, hot tub/Jacuzzi, massage services, public bath, and sauna for relaxation at Kansai Airport Spa Hotel Garden Palace.

3. What languages do the staff at Kansai Airport Spa Hotel Garden Palace speak?

The staff at Kansai Airport Spa Hotel Garden Palace speak English, Chinese (Cantonese), Chinese (Mandarin), Hindi, Japanese, Nepali, Sinhala, Tamil, and Vietnamese.

4. Does Kansai Airport Spa Hotel Garden Palace offer cleaning services?

Yes, daily cleaning service is available at Kansai Airport Spa Hotel Garden Palace, utilizing virus-killing cleaning products.

5. Is there a hot tub or Jacuzzi at Kansai Airport Spa Hotel Garden Palace?

Yes, Kansai Airport Spa Hotel Garden Palace features a hot tub/Jacuzzi for guests to enjoy.

6. What is the star rating of Kansai Airport Spa Hotel Garden Palace?

Kansai Airport Spa Hotel Garden Palace holds a 3-star rating in Japan.

7. Are there special cleaning products used at Kansai Airport Spa Hotel Garden Palace?

Yes, Kansai Airport Spa Hotel Garden Palace uses virus-killing cleaning products as part of its daily cleaning service.

8. Does Kansai Airport Spa Hotel Garden Palace offer internet access besides Wi-Fi?

Yes, in addition to Wi-Fi, Kansai Airport Spa Hotel Garden Palace also provides wired internet access.

9. Is a public bath available at Kansai Airport Spa Hotel Garden Palace?

Yes, guests can enjoy a public bath facility at Kansai Airport Spa Hotel Garden Palace.