review-bg-image

Reviews from Guests

3.0/5

tripadvisor

417

Reviews

from real guests

alessandroo117

2

/

5

I share the.words already written by.other customers, the structure.is tired and old For heaven's sake the appliances all work but it is clear that they do not invest in renovations or even cleaning So it's okay if you have no pretensions but if we want an unforgettable holiday look for other One morning I couldn't find the card that was probably.under a duffel bag For the.reply I was asked 1000 yen (tokyo provided me with a second without problems) At check out having found the first I asked if it was possible to get back the yen as bail I was told no with a bow Around I think there's much, much better

yuriz77

2

/

5

The hotel is located near the Imperial Palace. Unfortunately, the room is poorly maintained and poorly cleaned. I would also note the illogical use of such a large area. For example, a bed is 120 cm. The room smells of dust from the curtains, as well as dust from the balcony to the remote control in the toilet (pictured)

ParksUK

4

/

5

I'll hold my hands up to say we had reservations about staying here at first after looking at reviews. I'm glad we picked it as our base for 5 nights. People are whining about the walk. The fact is that it will take you longer to get out of Tanimachi 4 Chome Exit 4 from the green Chuo line than it will to walk from exit 4 to the hotel. Fact. It's honestly not far from the station...maybe 3-4 minutes at a decent pace. First impressions of the hotel were great and the reception staff very friendly although had limited English. They did have written instructions in English for you though and tried their best. Amenities such as razors, cotton buds, packets of shaving foam and combs were freely available on a desk beside reception for you to pick up as you want. There is no housekeeping service but you can exchange towels at reception and get replacement bin bags. We stayed in room 204 (twin non smoking) which is a corner room and it's huge! Bathroom is a bit of a squeeze though. You get sandals and a Japanese robe ( which you can exchange at reception for a clean one). The room looks modern and has an adequate balcony. We had to use Google translate for the air con remote though. Shower pressure is good and is powered by a water heater which we never had any issues with. The kitchenette is adequate and has a small fridge freezer, 2 ring electric hob and an air fryer. Under the TV there is a kettle and microwave. What more do you want? Downstairs there are 3 vending machines and a coin laundry. A 30min wash is 200 and each 30mins of drying is 100. After 8pm reception closes although is contactable by phone for late check in's or any issues. You simply hold your room key up to the reader to gain entry. Overall if you are happy to take your own rubbish out and go and change your own towels at reception then you can't go wrong. We filmed the room for our vlog on Parks Travel Guide so feel free to find it for some footage. If this review has been useful then please give it a helpful vote!

Facilities Details

Breakfast service

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Heating

Non-smoking Rooms

Restaurant

Vending Machine (drinks)

Fax/Photocopying

Laundry

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Vending machine

Air conditioning in public area

Elevator

Croatian Spoken

Heating in public area

Ironing Service

Laundromat

Postal service

Hungarian Spoken

Body thermometer

Cashless payment service

First aid kit

Staff trained in safety protocol

Game Room

Library

Nightclub/DJ

Service animals are welcome

Icelandic Spoken

Nearby Location

Keihan City Mall

Keihan City Mall

723 m

Nakanoshima Park Kensaki Fountain

Nakanoshima Park Kensaki Fountain

838 m

Nishinomaru Garden

Nishinomaru Garden

871 m

UCCJ Osaka Higashi Church

UCCJ Osaka Higashi Church

111 m

Osaka International Cancer Institute

Osaka International Cancer Institute

460 m

Kashi Noen Osaka (Rental Farm Osaka)

Kashi Noen Osaka (Rental Farm Osaka)

480 m

Chuo Ward Office

Chuo Ward Office

520 m

Osaka Museum of History

Osaka Museum of History

588 m

Hoenzaka Warehouse

Hoenzaka Warehouse

612 m

NHO Osaka National Hospital

NHO Osaka National Hospital

664 m

VEGE Kitchen & Farm

VEGE Kitchen & Farm

675 m

Tanimachi 6-chome Station

Tanimachi 6-chome Station

910 m

The Kitahama Plaza

The Kitahama Plaza

920 m

Nakanoshima Park Lawn Square

Nakanoshima Park Lawn Square

924 m

Seventh-day Adventist Church Osaka Center

Seventh-day Adventist Church Osaka Center

952 m

10 Available Room Types

Standard Quadruple Room - Non-Smoking
Standard Quadruple Room - Non-Smoking
Standard Quadruple Room - Non-Smoking
Standard Quadruple Room - Non-Smoking
Standard Quadruple Room - Non-Smoking
Standard Quadruple Room - Non-Smoking
Standard Quadruple Room - Non-Smoking

Standard Quadruple Room - Non-Smoking

room-size-icon

47 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Balcony/Terrace

Balcony/Terrace

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Microwave

Microwave

Washing machine

Washing machine

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Kitchen

Kitchen

Cable Channels

Cable Channels

Carpeted

Carpeted

View

View

Dining Area

Dining Area

Electric Kettle

Electric Kettle

Kitchenware

Kitchenware

Towels/Sheets (extra fee)

Towels/Sheets (extra fee)

Stovetop

Stovetop

Bidet

Bidet

City view

City view

Towels

Towels

Dining Table

Dining Table

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Apartment, Private Twin, 2  Bedrooms, Non Smoking, 40sqm  (No Housekeeping)
Apartment, Private Twin, 2  Bedrooms, Non Smoking, 40sqm  (No Housekeeping)
Apartment, Private Twin, 2  Bedrooms, Non Smoking, 40sqm  (No Housekeeping)
Apartment, Private Twin, 2  Bedrooms, Non Smoking, 40sqm  (No Housekeeping)
Apartment, Private Twin, 2  Bedrooms, Non Smoking, 40sqm  (No Housekeeping)
Apartment, Private Twin, 2  Bedrooms, Non Smoking, 40sqm  (No Housekeeping)
Apartment, Private Twin, 2  Bedrooms, Non Smoking, 40sqm  (No Housekeeping)

Apartment, Private Twin, 2 Bedrooms, Non Smoking, 40sqm (No Housekeeping)

Non-smoking

Non-smoking

TV

TV

Daily housekeeping

Daily housekeeping

Iron

Iron

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Bidet

Bidet

Kitchenette

Kitchenette

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Washing machine

Washing machine

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Sleep comfort items

Sleep comfort items

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Kitchen

Kitchen

Microwave

Microwave

Apartment, Japanese-Western, 7 Adults, Non Smoking, 65sqm  (No Housekeeping)
Apartment, Japanese-Western, 7 Adults, Non Smoking, 65sqm  (No Housekeeping)
Apartment, Japanese-Western, 7 Adults, Non Smoking, 65sqm  (No Housekeeping)
Apartment, Japanese-Western, 7 Adults, Non Smoking, 65sqm  (No Housekeeping)
Apartment, Japanese-Western, 7 Adults, Non Smoking, 65sqm  (No Housekeeping)
Apartment, Japanese-Western, 7 Adults, Non Smoking, 65sqm  (No Housekeeping)
Apartment, Japanese-Western, 7 Adults, Non Smoking, 65sqm  (No Housekeeping)

Apartment, Japanese-Western, 7 Adults, Non Smoking, 65sqm (No Housekeeping)

Non-smoking

Non-smoking

TV

TV

Daily housekeeping

Daily housekeeping

Iron

Iron

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Bidet

Bidet

Kitchenette

Kitchenette

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Washing machine

Washing machine

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Sleep comfort items

Sleep comfort items

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Kitchen

Kitchen

Microwave

Microwave

Apartment, Japanese-Western, 7 Adults, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Japanese-Western, 7 Adults, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Japanese-Western, 7 Adults, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Japanese-Western, 7 Adults, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Japanese-Western, 7 Adults, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Japanese-Western, 7 Adults, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Japanese-Western, 7 Adults, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket

Apartment, Japanese-Western, 7 Adults, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Daily housekeeping

Daily housekeeping

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Sleep comfort items

Sleep comfort items

Internet [LAN]

Internet [LAN]

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bidet

Bidet

Kitchenette

Kitchenette

Kitchen

Kitchen

Microwave

Microwave

Balcony/Terrace

Balcony/Terrace

Apartment, Private Twin, 2 Bedrooms, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Private Twin, 2 Bedrooms, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Private Twin, 2 Bedrooms, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Private Twin, 2 Bedrooms, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Private Twin, 2 Bedrooms, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Private Twin, 2 Bedrooms, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket
Apartment, Private Twin, 2 Bedrooms, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket

Apartment, Private Twin, 2 Bedrooms, Non Smoking, (No Housekeeping) with Solaniwa onsen ticket

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Daily housekeeping

Daily housekeeping

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Sleep comfort items

Sleep comfort items

Internet [LAN]

Internet [LAN]

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bidet

Bidet

Kitchenette

Kitchenette

Kitchen

Kitchen

Microwave

Microwave

Balcony/Terrace

Balcony/Terrace

Hotel Details

generate-AIAI Summary

About HOTEL MYSTAYS Otemae

HOTEL MYSTAYS Otemae is a comfortable 3-star hotel located in Japan, offering a pleasant stay for both leisure and business travelers. This welcoming hotel provides a relaxing atmosphere and modern conveniences, ensuring guests enjoy their visit to the country.


Services & Amenities at HOTEL MYSTAYS Otemae

HOTEL MYSTAYS Otemae offers a range of convenient facilities including free Wi-Fi, non-smoking rooms, and a restaurant for dining. Guests can enjoy comfortable stays with air conditioning and heating, while family rooms are available. Practical services include laundry service and fax/photocopying. The hotel features vending machines, wired internet, Wi-Fi in public areas, air conditioning in public areas, and an elevator. Multilingual staff, including English, Chinese (Mandarin), and Japanese speakers, are on hand to assist guests.


About the HOTEL MYSTAYS Otemae Hotel Brand

HOTEL MYSTAYS Otemae is part of the MYSTAYS Hotels & Resorts group, a well-established Japanese hotel chain known for its diverse portfolio of properties across Japan. The brand focuses on providing comfortable and convenient accommodations with a commitment to quality service, catering to various travel needs from business to leisure.


Location & Getting to HOTEL MYSTAYS Otemae

HOTEL MYSTAYS Otemae is situated in Japan. Travelers arriving by air can typically reach the area by utilizing airport express trains or shuttle services to a major city station, then transferring to local train lines. The hotel's location in Otemae provides convenient access to local transportation routes for exploring the surrounding urban environment.


Facilities Details

Food & Drink

Restaurant

Vending Machine (drinks)

Vending machine

Breakfast service

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Laundromat

Postal service

Family/child friendly

Nightclub/DJ

Business Facilities

Fax/Photocopying

Common Areas

Game Room

Library

Cleaning Services

Laundry

Ironing Service

Body thermometer

Cashless payment service

First aid kit

Staff trained in safety protocol

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Croatian Spoken

Hungarian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Air Conditioning

Family Rooms

Heating

Elevator

Service animals are welcome

Frequently Asked Questions About HOTEL MYSTAYS Otemae

generate-AIAI Summary

1. Does HOTEL MYSTAYS Otemae offer free Wi-Fi?

Yes, HOTEL MYSTAYS Otemae provides free Wi-Fi for guests.

2. Is there a restaurant at HOTEL MYSTAYS Otemae?

Yes, HOTEL MYSTAYS Otemae features a restaurant on-site.

3. Are non-smoking rooms available at HOTEL MYSTAYS Otemae?

Yes, HOTEL MYSTAYS Otemae offers non-smoking rooms.

4. Does HOTEL MYSTAYS Otemae have air conditioning?

Yes, air conditioning is available in both rooms and public areas at HOTEL MYSTAYS Otemae.

5. Are family rooms offered at HOTEL MYSTAYS Otemae?

Yes, family rooms are available at HOTEL MYSTAYS Otemae.

6. Does HOTEL MYSTAYS Otemae have an elevator?

Yes, HOTEL MYSTAYS Otemae is equipped with an elevator for guest convenience.

7. Is laundry service available at HOTEL MYSTAYS Otemae?

Yes, HOTEL MYSTAYS Otemae offers laundry service.

8. Does HOTEL MYSTAYS Otemae have staff who speak English?

Yes, HOTEL MYSTAYS Otemae has English-speaking staff, along with Chinese (Mandarin) and Japanese speakers.