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Reviews from Guests

3.0/5

tripadvisor

22

Reviews

from real guests

kimkF3608AX

1

/

5

Poor service, unreasonable extra charges here and there for service which should be within regular hotel operations. We for example accidentally made a small tea stain on the duvet and got charged...

LouiseF16

3

/

5

Really well located within Osaka. Unfortunately the reception staff did not live up to the word "smile". Compared to the other hotels in Japan, they were surly - at best. Usual Japanese style micro...

vincem1982

4

/

5

My brothers and I stayed at this hotel for 6 nights over the recent New Years holiday period. It was decently priced and located quite close to Dotonbori which is a fantastic place to go to for a...

Facilities Details

Restaurant

Vending Machine (drinks)

Breakfast [buffet]

Vending machine

Western breakfast

Breakfast service

24-Hour Front Desk

Air conditioning in public area

Heating in public area

Laundromat

Postal service

Smoke-free property

Game Room

Nightclub/DJ

Entertainment Staff

Fax/Photocopying

Library

Daily Housekeeping

Dry Cleaning

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

English Spoken

Japanese Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Free Wifi

Internet services

Wi-Fi in public areas

Air Conditioning

Heating

Non-smoking Rooms

Garden

Elevator

Facilities for Disabled Guests

Front desk [24-hour]

Security [24-hour]

Service animals are welcome

Car park [charges apply]

Car park [on-site]

Smile Hotel Premium Osaka Higashishinsaibashi in Shinsaibashi Osaka