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Reviews from Guests

4.0/5

tripadvisor

158

Reviews

from real guests

JimmySumKahWai

4

/

5

We stayed 2 Nights here and has arrived via the Meitetsu Bus from Centrair. The Hotel is a short 5-minute walk from JR Hamamatsu Station. Still early about 1pm so we left our luggage & walked a 25-minute to nearby Hamamatsu-jo Castle. Check-in was efficient using the machine, and the reception staff was professional-friendly. We took x2 Twin rooms and it was good even with 2 pieces of large luggage opened. The room and bathroom were generally clean, and the beds, pillows, and sleepwear were comfortable. I requested for additional x2 pillow and they responded well/immediately, good! For the smaller space available there seems too much furniture to place them esp when we need to open large luggage. We stayed at 7 floor, not much view except for the nearby bldgs.. Breakfast is complimentary with enough choices, but the convenience was a plus! We especially like the self-service luggage locker system, a first over our past trips in Japanese Hotels! The “Comfort Library Café” on the ground floor offers workspace with free wifi, and free tea/coffee is available on specific time period. Quite a chill arrangement. The Hotel close distance to nearby attractions like the Science & Musical Museuem + ACT make it a good choice too. Overall a pleasant stay.

ritakG4630RA

5

/

5

We stayed 2 nights at the Comfort Hotel, which is only a few minutes walk from Hamamatsu Station. The lobby and lounge area was bright and spacious. Check-in was efficient, and the reception staff was professional and friendly. We took Standard Twin rooms, and there was ample space even with 2 pieces of luggage per person. The room and bathroom were both very clean. The beds, pillows, and sleepwear were all very comfortable. The spacious desk and numerous USB charging ports were very helpful. We used the self-serve laundromat, which was clean, easy to use, and efficient. Good breakfast with sufficient choice. Will recommend without hesitation.

n-ternationaltravel

5

/

5

Our stay at the Comfort Hotel in Hamamatsu was marked by excellent service and a clean, comfortable room. Just a 5 minute walk from Hamamatsu Station, the Comfort Hotel is an excellent choice for those who want to stay close to city centre and major bus routes. The Hotel is also close to several shopping towers, restaurants, and grocery stores. Concierge staff are warm and welcoming. We arrived before the check-in time of 3:00pm, and they were able to hold our luggage securely until our room was ready. Staff do speak some English, and they were able to explain necessary details in a way that we could understand. To the right of the elevator is a shelf with one-size-fits-all sleep clothing; several laundry machines can be found on the second floor (though it can be confusing to decipher the Japanese-only instructions). The room was basic, but contained everything necessary for an enjoyable stay. Our air conditioning unit was set to 25 degrees Celsius, but was able to be lowered. The beds are comfortable, and each bed has an outlet by the backboard. A simple closet, desk, TV, and fridge complete the room's amenities. The bathroom is functional, and, unlike some other Japanese hotels, have counter space to put toiletry bags or bottles. The shower has good pressure and responds quickly. There is plenty of storage for large suitcases, with room left over for other backpacks or shopping bags. A board in the lobby with movable magnets and times - 7am-7:30am, 7:30am-8am, etc. - helps guests to gauge the business of the next day's breakfast. With plenty of seats, guests are likely to find a place to sit. Breakfast is on the simpler side, but still has basics such as coffee, pastries, and rice. Several coffee shops nearby are also available if the hotel breakfast is too bare-bones for you. I woudl like to highlight the efforts of the concierge staff - upon finding out that one of our party's laptops were left in the room after checking out, we called the hotel and they were able to arrange for the delivery of laptop to our new hotel. Even as a non-Japanese speaking tourist, the process was hassle-free and the laptop arrived in under two days. We would wholeheartedly recommend the Comfort Hotel for any person or group looking for a hotel in a central location.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Fax/Photocopying

Non-smoking Rooms

24-Hour Front Desk

Dry Cleaning

Laundry

English Spoken

Japanese Spoken

Wi-Fi in public areas

German Spoken

Adults Only

Vending machine

Body thermometer

Cashless payment service

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Spanish Spoken

Professional-grade sanitizing services

Room sanitization opt-out available

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Air conditioning in public area

Daily Housekeeping

Elevator

Croatian Spoken

Invoice provided

Lockers

Smoke-free property

Hungarian Spoken

Hair/Beauty Salon

Service animals are welcome

Car park [charges apply]

Car park [nearby]

Bicycle Rental

6 Available Room Types

Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Iron

Iron

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

DVD/CD player

DVD/CD player

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathtub

Bathtub

Standard Twin Room, 2 Twin Beds, Non Smoking
Standard Twin Room, 2 Twin Beds, Non Smoking
Standard Twin Room, 2 Twin Beds, Non Smoking
Standard Twin Room, 2 Twin Beds, Non Smoking
Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Iron

Iron

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

DVD/CD player

DVD/CD player

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathtub

Bathtub

Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking

Standard Twin Room - Non-Smoking

room-size-icon

19 Square Meter

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Satellite Channels

Satellite Channels

Carpeted

Carpeted

TV

TV

Electric Kettle

Electric Kettle

Coffee Machine

Coffee Machine

Double Room - Non-Smoking
Double Room - Non-Smoking
Double Room - Non-Smoking

Double Room - Non-Smoking

room-size-icon

13 Square Meter

Shower

Shower

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Satellite Channels

Satellite Channels

Carpeted

Carpeted

TV

TV

Electric Kettle

Electric Kettle

Coffee Machine

Coffee Machine

2 Single Beds, Nonsmoking
2 Single Beds, Nonsmoking
2 Single Beds, Nonsmoking

2 Single Beds, Nonsmoking

room-size-icon

19 Square Meter

Facilities Details

Parking and Transportation

Bicycle Rental

Food & Drink

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Lockers

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Smoke-free property

Business Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Cleaning Services

Dry Cleaning

Laundry

Body thermometer

Cashless payment service

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Professional-grade sanitizing services

Room sanitization opt-out available

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Daily Housekeeping

Languages Spoken

English Spoken

Japanese Spoken

German Spoken

Spanish Spoken

Croatian Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Air Conditioning

Adults Only

Elevator

Service animals are welcome

Car park [charges apply]

Car park [nearby]