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Reviews from Guests

3.0/5

tripadvisor

40

Reviews

from real guests

Odyssey56207702427

5

/

5

Very good hotel, hot springs are good, food is good. I was satisfied with it. My friends are going to recommend it. This time I was very satisfied.

cynthia158

5

/

5

This was a mixture of hotel and traditional ryokan. The room was spacious, the onsen (hot spring baths) were fantastic, as were the traditional Japanese breakfasts and banquet dinners. We stayed 2 nights and really enjoyed the experience.

hfot2

4

/

5

We were the only Westerners here during our 2 night stay. Most of the guests we saw were Chinese tourists. The hotel has an excellent location for walking to the major tourist spots in town, but it required an expensive taxi ride from JR station in Shuzenji. (There is a bus but we felt it would be difficult with luggage). The pleasant staff made check-in easy. The hotel is gigantic, but it does not have that many rooms. The huge lobby had many overstuffed chairs, a souvenir sales area, and a Ben & Jerry’s ice cream freezer, which, being Vermonters, made us feel right at home. The rooms were large and nicely priced for the area, which is why we choose this hotel. We had a large Japanese style corner room with lots of windows. There was a beautiful tokonoma and a balcony with a not very grand view to the commercial town and the hills in the distance. We found the motion detector that turned on the light in the en suite toilet a bit of a problem, since the light didn’t stay on very long and seemed to be on a short timer. Our room and the halls could use a bit of an upgrade - everything looked and felt old and tired, with stained walls and carpets. Dinner on both nights was good and was different each night. The wait staff was a bit overly enthused about Christmas (wearing reindeer and Santa Claus hats), and overly intrusive (something we haven’t run into on our many visits in Japan). The breakfast buffet was the same each day, but there was plenty to choose from. The dining room was noisy and had absolutely no atmosphere - it was just a barren large open space that felt like a cafeteria or one of those huge characterless dining rooms we used to see in China. The hot springs was pleasant and not too busy when we used the facilities. The hotel worked for us, but it does have its drawbacks. I gave it a "Very Good" rating, but that does come with caveats.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Hot Tub

Hot Spring Bath

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Public bath

Table Tennis

Body thermometer

Russian Spoken

Bulgarian Spoken

Catalan Spoken

Restaurant

Vending machine

open air bath

Finnish Spoken

Elevator

Hindi Spoken

Heating in public area

Invoice provided

Postal service

Smoke-free property

Latvian Spoken

Golf Course (within 2 miles)

Game Room

Nightclub/DJ

Non-smoking Rooms

Indonesian Spoken

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Entertainment Staff

4 Available Room Types

Traditional Quadruple Room
Traditional Quadruple Room
Traditional Quadruple Room
Traditional Quadruple Room
Traditional Quadruple Room
Traditional Quadruple Room
Traditional Quadruple Room
Traditional Quadruple Room

Traditional Quadruple Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Hair dryer

Hair dryer

Non-smoking

Non-smoking

Toilet

Toilet

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Tatami flooring

Tatami flooring

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Standard Quadruple Room, Multiple Beds
Standard Quadruple Room, Multiple Beds
Standard Quadruple Room, Multiple Beds
Standard Quadruple Room, Multiple Beds
Standard Quadruple Room, Multiple Beds
Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Towels

Towels

Sleep comfort items

Sleep comfort items

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Non-smoking

Non-smoking

Toilet

Toilet

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Tatami flooring

Tatami flooring

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Japanese Style Room with 12 Tatami - Non-Smoking
Japanese Style Room with 12 Tatami - Non-Smoking
Japanese Style Room with 12 Tatami - Non-Smoking

Japanese Style Room with 12 Tatami - Non-Smoking

room-size-icon

44 Square Meter

Japanese-Western Style Room
Japanese-Western Style Room
Japanese-Western Style Room

Japanese-Western Style Room

room-size-icon

47 Square Meter

Facilities Details

Pool and Spa

Hot Tub

Hot Spring Bath

Food & Drink

Buffet-Style Restaurant

Restaurant

Vending machine

Breakfast service

Activities

Table Tennis

Golf Course (within 2 miles)

Entertainment and Family Services

Heating in public area

Invoice provided

Postal service

Smoke-free property

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Cleaning Services

Body thermometer

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Russian Spoken

Bulgarian Spoken

Catalan Spoken

Finnish Spoken

Hindi Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Public bath

open air bath

Elevator

Heating

Designated Smoking Area

Non-smoking Rooms

Car park [free of charge]

Car park [on-site]