Shimoda View Hotel

From tomorrow, the family trip they were looking forward to. But the weather forecast is thunderstorms due to the typhoon. Since we have small children, we decided to cancel the event out of necessity, with safety being our top priority. Of course, I understand that cancellation fees may apply. "First, I called the hotel to tell them what was going on, and the first one was very courteous and kind to say, ""I'll get back to you."" However, in the phone call that followed, another staff member said, "Please cancel online. The train is working, too." And only very clerical correspondence. Will there be a cancellation fee this time due to the typhoon?" And I said, "Yes, it happens. The train is working." There were no words to support our anxiety or situation. While it was natural to follow the hotel rules, it was disappointing to see how we could have been a little more flexible and minded in our handling of unavoidable cancellations due to natural disasters. Many of the reviews said that the local service was excellent, so the impression might have been different if you actually stayed. However, one of the "faces" of the hotel is the ability to respond to guests by phone. This time, I felt a big drop in that. We recommend that future guests of the hotel carefully review the cancellation policy in advance and exercise caution in the event of sudden weather changes or disaster cancellations. You might want to make a careful decision, especially if you're with young children or considering booking in weather-sensitive times. I was very sorry for the trip itself, as I was looking forward to it, but I have no regrets about making the decision to keep my family safe.

Hotel with great views The room was spacious with all the necessary accessories and even more The meal was delicious served by smiling DEVI and very nice. This hotel is definitely worth the trip even if it is far from the center, but there is a shuttle service We absolutely recommend it

Take an open-air bath with a sea view soothing the sound of waves and birdsongs, Luxurious food and attention to staff I was impressed.