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Reviews from Guests

2.0/5

tripadvisor

256

Reviews

from real guests

MathieuL1352

3

/

5

Very large quiet hotel with many services including hot baths. Traditional and clean rooms. The all-you-can-eat buffet does the trick.

kurachan1180

2

/

5

The room is fine. It's beautiful. The rooms facing the river at right angles are unique. The meal is somehow not worth commenting on. It was a course of grilled meat, but what was prepared in advance was three pieces of ribs, tongue and loin, plus sasa kamaboko, ganmodoki and squid geso, and only galbi can be eaten as much as you like in the cafeteria. Beef roses would be more correct than ribs. There are steamed chicken, spring rolls, and marbo tofu. There is also shark fin soup that you can't find. Some oranges were delicious. There is no alcohol you can't ask for at the galley called the Drinks Corner, but there are often no people around. I'm sure it was sourced from a caterer somewhere. This is not a typical meal of an onsen inn. Breakfast the next morning is served in a cafeteria style, but you can eat any of them, although there are two places: a Japanese restaurant and a Western restaurant. To eat Western food in a Japanese restaurant, you need to walk on narrow steps. When eating Japanese food in a Japanese restaurant, there is a step between where the food is served and where the drink is served, and there is a step of about three between the food and the seat. There are so many steps like this that someone must have flipped it over. There are hot spring eggs but the broth and soy sauce are out, and the employees haven't seen the natto since it's gone, so you have to go and tell them. Basically, there are too many rooms to eat. The employees, about half Vietnamese and half Japanese, walk about 300m to a private open-air bath called Onidōtei, which must have been a love hotel. Because it was a long holiday, we had to put up nearly 30,000 yen per person. I think it would be a smarter way to spend your money if you went to a luxury inn during the off-season.

Katsumi_Tokyo_Japan

2

/

5

1.The room is renovated and clean. It doesn't even smell musty. However, it looks like a rough finish, perhaps because it was a sudden construction. 2.The shower is in the room but there is only a small pack of body shampoo. 3.Half of the washrooms in the public baths need to cross the bridge over the baths. 4.There were several small spider webs in the light right after entering the public bath. Garbage was accumulating under the glass outside the public bath, probably because of the rain. 5.The air conditioner in the room can be switched high or low, but there is no place to adjust the temperature, so it was cold the next morning. 6.A private bath was included in the set and it said it was a few minutes from the hotel, but it would take the average Japanese 5 minutes. The bath is hot and good, but if you just take a bath, you're told you can't shampoo or wash your body, even though there's a shower beside you. There are other places like that. What's more, it was so dim on the way that I even used my smartphone as a flashlight. When winter comes, it gets cold on the way home. 7.The parking lot won't stick unless you drive about 5 minutes. If you forget something, you have to give up. 7.There are only foreigners and aunts as employees. I have no difficulty speaking Japanese when I say gaijin. 8.Supper is shabu-shabu buffet style. The meat was cold to the touch, but the taste was not bad, and there was a decent amount of obanzai, curry, soba noodles, and udon noodles (I poured my own soba sauce, but I wanted something cold and warm), which made me full. I forgot to mention in the public bath that there's room for drying your hair on the side and shaving, with three seats on each side, but one doesn't have a mirror in front of it, so it's hard to shave.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Air Conditioning

Free Wifi

Internet

Hot Tub

Hot Spring Bath

Spa

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Fax/Photocopying

Shops (on site)

Karaoke

Laundry

Vending Machine (drinks)

Restaurant

Table Tennis

Daily Housekeeping

Massage

English Spoken

Japanese Spoken

Wi-Fi in public areas

Babysitting/Child Services

Game Room

Swimming pool

Swimming pool [outdoor]

Anti-viral cleaning products

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Temperature check for guests and staff

German Spoken

Dutch Spoken

Room Service

Vending machine

Air conditioning in public area

Finnish Spoken

Elevator

Heating in public area

Library

Smoke-free property

Hungarian Spoken

Latvian Spoken

Nightclub/DJ

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

9 Available Room Types

Deluxe Suite with Open-Air Bath and River View
Deluxe Suite with Open-Air Bath and River View
Deluxe Suite with Open-Air Bath and River View
Deluxe Suite with Open-Air Bath and River View
Deluxe Suite with Open-Air Bath and River View
Deluxe Suite with Open-Air Bath and River View
Deluxe Suite with Open-Air Bath and River View

Deluxe Suite with Open-Air Bath and River View

room-size-icon

42 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Sofa

Sofa

View

View

Dining Area

Dining Area

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

River view

River view

Towels

Towels

Dining Table

Dining Table

Upper floors accessible by elevator

Upper floors accessible by elevator

Corner Suite with Tatami area and View Bath
Corner Suite with Tatami area and View Bath
Corner Suite with Tatami area and View Bath
Corner Suite with Tatami area and View Bath
Corner Suite with Tatami area and View Bath
Corner Suite with Tatami area and View Bath
Corner Suite with Tatami area and View Bath

Corner Suite with Tatami area and View Bath

room-size-icon

42 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Sofa

Sofa

View

View

Dining Area

Dining Area

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

River view

River view

Towels

Towels

Dining Table

Dining Table

Upper floors accessible by elevator

Upper floors accessible by elevator

Superior Twin Room with Tatami Area and River View
Superior Twin Room with Tatami Area and River View
Superior Twin Room with Tatami Area and River View
Superior Twin Room with Tatami Area and River View
Superior Twin Room with Tatami Area and River View
Superior Twin Room with Tatami Area and River View
Superior Twin Room with Tatami Area and River View

Superior Twin Room with Tatami Area and River View

room-size-icon

20 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

River view

River view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Japanese-Style Superior Room with River View
Japanese-Style Superior Room with River View
Japanese-Style Superior Room with River View
Japanese-Style Superior Room with River View
Japanese-Style Superior Room with River View
Japanese-Style Superior Room with River View
Japanese-Style Superior Room with River View

Japanese-Style Superior Room with River View

room-size-icon

20 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

River view

River view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Standard Triple Room with Open-Air Bath and River View
Standard Triple Room with Open-Air Bath and River View
Standard Triple Room with Open-Air Bath and River View
Standard Triple Room with Open-Air Bath and River View

Standard Triple Room with Open-Air Bath and River View

room-size-icon

30 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Sofa

Sofa

View

View

Dining Area

Dining Area

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

River view

River view

Towels

Towels

Dining Table

Dining Table

Upper floors accessible by elevator

Upper floors accessible by elevator

Facilities Details

Pool and Spa

Sauna

Hot Spring Bath

Massage

Hot Tub

Spa

Parking and Transportation

Free Parking

Food & Drink

Bar

Vending Machine (drinks)

Restaurant

Buffet-Style Restaurant

Room Service

Vending machine

Breakfast service

Activities

Table Tennis

Entertainment and Family Services

Karaoke

Babysitting/Child Services

Air conditioning in public area

Heating in public area

Smoke-free property

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Game Room

Library

Cleaning Services

Laundry

Daily Housekeeping

Anti-viral cleaning products

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Korean Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Heating

Designated Smoking Area

Swimming pool

Swimming pool [outdoor]

Elevator

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]