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Reviews from Guests

4.0/5

tripadvisor

51

Reviews

from real guests

Lkrup1

5

/

5

Amazing authentic experience. Very tasty food served in your room. Good onsen with real hot springs. Very good location in the middle of park with all the temples. Very convenient, walkable to everything and close to bus stating to other locations

ShannonLexington

2

/

5

I'm sorry to give this hotel a poor review, because the staff were so friendly and lovely. I would say that the people working there, their kindness and friendliness, are the only thing this hotel has going for it (besides location). The location next to the shrines is unbeatable. No other hotel has such a great location. You can get up early and walk right over to Tokugawa's resting place practically alone before any other tourists wake up. I will say that the price value matches what you get. No other ryokan in Nikko provides meals and rooms at this price. The food was EXCELLENT - seems like the money goes into making wonderful and delicious meals, and they even customized a kids meal for my son upon request, with kid-friendly foods like a hamburger steak and tempura. We enjoyed our kaiseki meal here very much and it was the highlight of our stay. Now, the downsides. It wasn't the cleanest hotel I've ever stayed in, and in fact, the shower curtain was covered in mold. The bathroom looked like it had been built in 1960 and held together with duct tape ever since. It was a small uncomfortable old bathroom and we tried not to spend a lot of time in it. However since I have tattoos, we couldn't enjoy the public bath that other reviewers have mentioned. The room was large enough to fit all of our futons and the futons were comfortable. It's just that the whole hotel needs a re-do. The carpets are old and worn, and in a garish burgundy that is no longer in vogue. It was just a little sad. However, there were many happy people there (mostly Japanese) and perhaps this place is filled with nostalgia for them, like an old mountain hotel would be in the US for those of us who live here.

Robert_Christophor

5

/

5

We stayed in a ryokan room of the hotel. That was a wonderful experience. The dinner was served in the room and was great. All these things that are unknown to us. It is like little presents. And delicious. They of course have a Onzen, nice too. The location is first class. Right next to interesting temples. The trees here in the woods are amazing! Big!

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Hot Spring Bath

Sauna

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Non-smoking Rooms

Vending Machine (drinks)

Room Service

Shuttle Service (free)

Massage

Karaoke

Daily Housekeeping

Private Check-in/Check-out

Restaurant

Shops (on site)

24-Hour Front Desk

English Spoken

Japanese Spoken

Wi-Fi in public areas

Game Room

Garden

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Temperature check for guests and staff

Asian breakfast

Dutch Spoken

Vending machine

Air conditioning in public area

Finnish Spoken

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Smoke-free property

Latvian Spoken

Souvenir/Gift Shop

Nightclub/DJ

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

10 Available Room Types

Western Twin Room
Western Twin Room
Western Twin Room
Western Twin Room
Western Twin Room
Western Twin Room
Western Twin Room

Western Twin Room

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Room service [24-hour]

Room service [24-hour]

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Desk

Desk

Japanese Style Room
Japanese Style Room
Japanese Style Room
Japanese Style Room
Japanese Style Room

Japanese Style Room

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Room service [24-hour]

Room service [24-hour]

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Desk

Desk

Japanese-Style Room - Non-Smoking
Japanese-Style Room - Non-Smoking
Japanese-Style Room - Non-Smoking
Japanese-Style Room - Non-Smoking

Japanese-Style Room - Non-Smoking

room-size-icon

17 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Electric Kettle

Electric Kettle

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Upper floors accessible by stairs only

Upper floors accessible by stairs only

Clothes Rack

Clothes Rack

Twin Room - Non-Smoking
Twin Room - Non-Smoking
Twin Room - Non-Smoking
Twin Room - Non-Smoking

Twin Room - Non-Smoking

room-size-icon

10 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Towels

Towels

Clothes Rack

Clothes Rack

Japanese Style Room 001 with 10 Tatami - Non-Smoking
Japanese Style Room 001 with 10 Tatami - Non-Smoking
Japanese Style Room 001 with 10 Tatami - Non-Smoking

Japanese Style Room 001 with 10 Tatami - Non-Smoking

room-size-icon

16 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Mobile hotspot device

Mobile hotspot device

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Air purifier

Air purifier

Heating

Heating

Slippers

Slippers

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Minibar

Minibar

Refrigerator

Refrigerator

Desk

Desk

Low floor available

Low floor available

Tatami flooring

Tatami flooring

Top floor available

Top floor available

Trash cans

Trash cans

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Accessible by elevator

Accessible by elevator

Accessible by stairs

Accessible by stairs

Carbon monoxide detector

Carbon monoxide detector

Fire extinguisher

Fire extinguisher

Safe

Safe

Safety/security feature

Safety/security feature

Facilities Details

Pool and Spa

Massage

Sauna

Hot Spring Bath

Parking and Transportation

Free Parking

Shuttle Service (free)

Food & Drink

Vending Machine (drinks)

Room Service

Restaurant

Asian breakfast

Vending machine

Breakfast service

Front Desk Services

Private Check-in/Check-out

24-Hour Front Desk

Entertainment and Family Services

Karaoke

Air conditioning in public area

Heating in public area

Smoke-free property

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Souvenir/Gift Shop

Common Areas

Game Room

Cleaning Services

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Finnish Spoken

Hindi Spoken

Latvian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Air Conditioning

Heating

Designated Smoking Area

Garden

Elevator

Facilities for Disabled Guests

Car park [free of charge]

Car park [on-site]