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Reviews from Guests

4.0/5

tripadvisor

474

Reviews

from real guests

静御前

4

/

5

We use it every year when we come to Utsunomiya. You can always stay with peace of mind with a pleasant service. The rooms are also clean and well cleaned.

なぁな

4

/

5

Many of the receptionists were very polite and pleasant, but when I stayed at the main building this time, I couldn't find any greetings at all: morning greetings, returning greetings, returning greetings. I don't know if it's the same person, but I was a little disappointed. Also, the lobby of the main building smelled very, very smoky. Are smoking areas close by?　It felt so strong that it could be attached to clothes. The little girl in the same elevator reeks of cigarettes, too! It was pretty stinky because I was saying, "Oh, my God. The room was also spacious, clean and comfortable, but it seemed like a far too thin blanket to stay in the middle of winter.

ゆう215

4

/

5

Although the hotel has a Royal Host in the group, it is excellent for its health-consciousness with plenty of kale salad and celery. Breakfast is my favorite, where it's hard to find anywhere else.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Shared Kitchen

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Vending Machine (drinks)

Dry Cleaning

Restaurant

Facilities for Disabled Guests

Daily Housekeeping

Laundry

24-Hour Front Desk

Newspapers

Non-smoking Rooms

Vending Machine (snacks)

Fax/Photocopying

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Free face masks

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Temperature check for guests and staff

German Spoken

Suit Press

Vending machine

Air conditioning in public area

Elevator

Croatian Spoken

Heating in public area

Invoice provided

Ironing Service

Laundromat

Hungarian Spoken

Latvian Spoken

Adults Only

Game Room

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

10 Available Room Types

Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking
Deluxe Double Room, Smoking

Deluxe Double Room, Smoking

Towels

Towels

Bathroom phone

Bathroom phone

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

Toilet

Toilet

Bar

Bar

Electric Kettle

Electric Kettle

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

DVD/CD player

DVD/CD player

Desk

Desk

TV

TV

Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking
Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Towels

Towels

Bathroom phone

Bathroom phone

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Toilet

Toilet

Bar

Bar

Electric Kettle

Electric Kettle

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

DVD/CD player

DVD/CD player

Desk

Desk

TV

TV

Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking
Twin Room, Smoking

Twin Room, Smoking

Towels

Towels

Bathroom phone

Bathroom phone

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

Toilet

Toilet

Bar

Bar

Electric Kettle

Electric Kettle

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

DVD/CD player

DVD/CD player

Desk

Desk

TV

TV

Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking
Twin Room, Non Smoking

Twin Room, Non Smoking

Towels

Towels

Bathroom phone

Bathroom phone

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Toilet

Toilet

Bar

Bar

Electric Kettle

Electric Kettle

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

DVD/CD player

DVD/CD player

Desk

Desk

TV

TV

Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Towels

Towels

Bathroom phone

Bathroom phone

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Toilet

Toilet

Bar

Bar

Electric Kettle

Electric Kettle

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Tea/Coffee Maker

Tea/Coffee Maker

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

DVD/CD player

DVD/CD player

Desk

Desk

TV

TV

Facilities Details

Food & Drink

Vending Machine (drinks)

Restaurant

Vending Machine (snacks)

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Newspapers

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Laundromat

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Shared Kitchen

Game Room

Library

Cleaning Services

Dry Cleaning

Daily Housekeeping

Laundry

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Free face masks

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Temperature check for guests and staff

Suit Press

Ironing Service

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

German Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Heating

Air Conditioning

Designated Smoking Area

Facilities for Disabled Guests

Non-smoking Rooms

Elevator

Adults Only

Check-in [24-hour]

Security [24-hour]

Car park [charges apply]

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