Tokyo Garden Palace Hotel

3.0 / 5

•

1-7-5 Yushima,Bunkyo-ku,Tokyo 113-0034 Japan

Reviews from Guests

3.0/5

134

Reviews

from real guests

Canicus

Not a great stay at the Tokyo Garden Palace. While the location is just a 5 minute walk to Akihabara, the hotel feels tired and in need of an serious update. Mind you, this is a business hotel that is quite dated and looks like what i stayed in during the 80's.(Retro vibes but not in a good way) The major issue, however, was the air-conditioning as stated by other reviewers. Despite being set to the coldest setting, the unit only ever blew out warm and stale air. Its lucky that I read the reviews from other guests and managed to get a gap open in the window. This impacted our ability to rest properly. For the price, basic climate control should be a given. Cannot recommend the hotel until this is resolved, even though its in a great location.

cinemax234

The Welcome was great. But to park the car somewhere down not knowing how to come back did let me feel totally lost and started the consistency of my stay. Staff at the front desk was not able to speak english and so we waited 1h to get our room seeing that we as family did not get a connecting door. Complain did not help. You feel that the room is old and saw better times but it was very clean. Minibar was not equipped and we had to ask for towels. Dinner charged us 15 euro for one beer in a restaurant that saw better times. Restaurant closed at 11 and front desk was not stuffed anymore?! I had in mind this is minimal for 5 stars to have 7/24. Staff was very jung and i have impression that the system of the hotel to save money. In total i rate it as a good 3 star hotel with the comment that rooms can be renovated soon. We quitted the stay and switched hotel

matthew330

It tries to be very upscale and it is a nice looking hotel. It is cheapish ( $160 night ) and worth the price and near enough to both central city and Ueno. It does NOT cater to tourists. Most staff speak little or no english. Therefore they are not particularly helpful ( can not call taxi or help with problem) They keep all rooms the same temperature, my wife was sweltering because they turned the AC off in October. Still for the price and location, I would recommend this place. It is clean and upscale and located nicely

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Vending Machine (snacks)

24-Hour Front Desk

Daily Housekeeping

Non-smoking Rooms

Fax/Photocopying

Massage

Restaurant

Newspapers

Vending Machine (drinks)

Dry Cleaning

Laundry

English Spoken

Japanese Spoken

Wi-Fi in public areas

Asian breakfast

Dutch Spoken

Vending machine

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Guest rooms seal after sanitization

Hot water linen and laundry washing

Professional-grade sanitizing services

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Air conditioning in public area

Finnish Spoken

Elevator

Croatian Spoken

Heating in public area

Invoice provided

Game Room

Nightclub/DJ

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Vending Machine (snacks)

24-Hour Front Desk

Daily Housekeeping

Non-smoking Rooms

Fax/Photocopying

Massage

Restaurant

Newspapers

Vending Machine (drinks)

Dry Cleaning

Laundry

English Spoken

Japanese Spoken

Wi-Fi in public areas

Asian breakfast

Dutch Spoken

Vending machine

Nearby Location

Mottainai Flea Market

761 m

Crystal Avenue

1.00 km

Water Symphony

1.08 km

Tokyo Medical and Dental University Hospital

118 m

Institute of Science Tokyo

155 m

New Hope International Fellowship Tokyo

420 m

Meiji University

569 m

The University Museum, The University of Tokyo

727 m

Catholic Kanda Church

748 m

The University of Tokyo Hospital

1.00 km

Ameyoko Market

1.13 km

Tokyo Dome

1.20 km

The National Museum of Modern Art, Tokyo

1.63 km

Ueno Zoo

1.65 km

Ueno Station

1.71 km

Discounts recommended for you

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10 Available Room Types

Twin Room, 2 Twin Beds, Non Smoking

Towels

Sleep comfort items

Non-smoking

Hair dryer

Free Wifi

Electric Kettle

Iron

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Daily housekeeping

Air Conditioning

Bathroom

Bidet

DVD/CD player

Clothes Rack

Telephone

Desk

Japanese and western style room　Non-smoking

Japanese and western style room　Non-smoking

Towels

Sleep comfort items

Non-smoking

Free Wifi

Electric Kettle

Iron

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Daily housekeeping

Air Conditioning

Bathroom

Bidet

DVD/CD player

Clothes Rack

Telephone

Desk

Semidouble Room non smoking Bed120cm

Towels

Sleep comfort items

Non-smoking

Hair dryer

Free Wifi

Electric Kettle

Iron

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Daily housekeeping

Air Conditioning

Bathroom

Bidet

DVD/CD player

Clothes Rack

Telephone

Desk

Double Room, Non Smoking

Towels

Sleep comfort items

Non-smoking

Hair dryer

Free Wifi

Electric Kettle

Iron

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Daily housekeeping

Air Conditioning

Bathroom

Bidet

DVD/CD player

Clothes Rack

Telephone

Desk

Single Room

12 Square Meter

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Refrigerator

Desk

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Carpeted

Electric Kettle

Towels

Upper floors accessible by elevator

Hotel Details

AI Summary

About Tokyo Garden Palace Hotel

Experience a comfortable stay at the 4-star Tokyo Garden Palace Hotel, offering a welcoming atmosphere for both leisure and business travelers. Guests can enjoy convenient facilities like a restaurant and various services designed for a pleasant visit to Tokyo, Japan.

Services & Amenities at Tokyo Garden Palace Hotel

Tokyo Garden Palace Hotel offers a variety of amenities including free Wi-Fi and Internet access. Guests can enjoy dining at the restaurant, relax with a massage service, and utilize the 24-hour front desk. Services include daily cleaning, laundry, and dry cleaning. The hotel features non-smoking rooms, air conditioning, heating, and vending machines for snacks and drinks. Meeting/banquet facilities and fax/photocopying services are available, with staff proficient in English and Japanese.

Facilities Details

Pool and Spa

Massage

Food & Drink

Vending Machine (snacks)

Restaurant

Vending Machine (drinks)

Asian breakfast

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Newspapers

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Invoice provided

Family/child friendly

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Game Room

Cleaning Services

Daily Housekeeping

Dry Cleaning

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Guest rooms seal after sanitization

Hot water linen and laundry washing

Professional-grade sanitizing services

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Finnish Spoken

Croatian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Designated Smoking Area

Non-smoking Rooms

Air Conditioning

Heating

Elevator

Family Rooms

Security [24-hour]

Car park [charges apply]

Frequently Asked Questions About Tokyo Garden Palace Hotel

AI Summary

1. Is Wi-Fi available at Tokyo Garden Palace Hotel?

Yes, Tokyo Garden Palace Hotel provides free Wi-Fi and Internet access for guests.

2. Does Tokyo Garden Palace Hotel have a restaurant?

Yes, guests can enjoy meals at the on-site restaurant at Tokyo Garden Palace Hotel.

3. Are there non-smoking rooms at Tokyo Garden Palace Hotel?

Yes, Tokyo Garden Palace Hotel offers non-smoking rooms for guest comfort.

4. Does Tokyo Garden Palace Hotel offer laundry services?

Yes, laundry and dry cleaning services are available at Tokyo Garden Palace Hotel.

5. What languages do the staff speak at Tokyo Garden Palace Hotel?

The staff at Tokyo Garden Palace Hotel are fluent in both English and Japanese.

6. Is there a 24-hour front desk at Tokyo Garden Palace Hotel?

Yes, Tokyo Garden Palace Hotel features a 24-hour front desk for guest assistance.

7. Are meeting facilities available at Tokyo Garden Palace Hotel?

Yes, Tokyo Garden Palace Hotel provides meeting and banquet facilities.

8. Does Tokyo Garden Palace Hotel offer massage services?

Yes, guests can enjoy massage services at Tokyo Garden Palace Hotel.

9. Are vending machines available at Tokyo Garden Palace Hotel?

Yes, Tokyo Garden Palace Hotel has snack and drink vending machines.

10. Is daily cleaning service provided at Tokyo Garden Palace Hotel?

Yes, daily cleaning service is offered at Tokyo Garden Palace Hotel.