Overall Reviews

4.0/5

tripadvisor

1,695

Reviews

from real guests

Swisskrist

5

/

5

Couldn’t fault our stay at this wonderful hotel. Everything was just perfect from the room, to the food to the staff. Great view from our room with balcony. We are at both Wadakura and the Grand...

Adventurer81760

5

/

5

The service at the Palace was exceptional. My room was very nice and breakfast was delicious. It is across the street from the Imperial Palace which is a good place to stroll. The interior is only...

freeXspirit

5

/

5

Stayed here for a few nights with family, overall an incredible property! The lobby was very crowded when we arrived, so didn't know what to expect. Soon came to realize that the lobby was always...

Facilities Details

Indoor Pool

Indoor Pool (all year)

Massage

Fitness Center

Hot Tub

Sauna

Spa

Valet Parking

Bicycle Rental

Restaurant

Vending Machine (drinks)

Breakfast in the Room

Bar

Room Service

Alternative meal arrangement

Breakfast [buffet]

Breakfast [continental]

Coffee shop

Restaurants

Room service [24-hour]

Vending machine

Private Check-in/Check-out

Concierge Service

Newspapers

Currency Exchange

24-Hour Front Desk

Babysitting/Child Services

Air conditioning in public area

Business facilities

Cash withdrawal

Chapel

Concierge

Contactless check-in/out

Convenience store

Doorman

Food delivery

Gift/souvenir shop

Grooming service

Heating in public area

Laundry service

Luggage storage

Safety deposit boxes

Salon

Shrine

Smoking area

Xerox/fax in business center

Babysitting service

Family/child friendly

Meeting/Banquet Facilities

Fax/Photocopying

Shops (on site)

Chapel/Shrine

Terrace

Dry Cleaning

Shoeshine

Laundry

Daily Housekeeping

Ironing Service

Anti-viral cleaning products

Body thermometer

Breakfast in room

Breakfast takeaway service

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Hygiene certification

Individually-wrapped food options

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

English

Chinese [Mandarin]

French

German

Italian

Japanese

Korean

Portuguese

Spanish

Free Wifi

Free Wi-Fi in all rooms!

Internet

Internet [LAN]

Internet services

Wi-Fi [portable rental]

Wi-Fi in public areas

Air Conditioning

Designated Smoking Area

Facilities for Disabled Guests

Non-smoking Rooms

Heating

Wheelchair accessible

Garden

Gym/fitness

Spa/sauna

Steamroom

Swimming pool

Swimming pool [indoor]

Ticket services

Tours

Elevator

Check-in/out [express]

Check-in/out [private]

Check-in [24-hour]

Front desk [24-hour]

Security [24-hour]

Airport transfer

Car park [charges apply]

Car park [on-site]

Nearby Location