APA Hotel Tokyo-Kudanshita

Nice hotel. Smaller 'cozy' room. Extremely polite and helpful staff. Breakfast can be purchased at the front desk for the restaurant attached to the hotel. Good breakfast, decently priced. Located in a central area but not overly busy. Walking distance to shopping and park area

My rating is based on my and my partner’s experience at the hotel. While the hotel itself is satisfactory, the behavior of the female kitchen staff and the waitress was extremely rude. They would often say we couldn’t order two of the same sides despite us paying for them without any evidence or explanation. Other guests also were told they couldn’t order the same sides. On one occasion, we arrived 10 minutes late for breakfast and were refused entry despite other guests being served. The next day, the reception staff informed us that we could use two coupons on the day, but the kitchen staff refused to accept them. When we approached the reception to inquire about the refusal, the kitchen staff took our meal from the table. This behavior was particularly puzzling, given that breakfast had ended at 10:00 AM and it was only 9:30 AM. Furthermore, we observed that both female staff members were eating when we returned to retrieve our meal. Despite paying for breakfast, we were denied a refund due to our tardiness. However, the most concerning incident occurred when the kitchen staff took our food on the last occasion. Their behavior was disrespectful and disgusting. Additionally, it is worth noting that when we approached the reception to seek clarification on the refund issue, both female kitchen staff members were present and engaged in a heated conversation with the receptionist. This behavior was highly inappropriate and unprofessional, as we were unable to comprehend their conversation or effectively defend ourselves. In conclusion, definitely don’t get the breakfast here (there are other restaurants nearby, they give a lot more food and cheaper overall) and it doesn’t really suit or cater for foreigners.Overall, thank you reception and cleaners who were nice to us. Cleaners, you are amazing and very sweet for ensuring our room was cleaned everyday. Reception, thank you for giving us a pot of noodles for their behaviour and inconvenience.

Great service and good location, less than 5 minutes from a metro stop. The bad thing about this hotel is that the rooms are very small and the breakfast is repetitive. They only give you rice, miso soup and the fish or pork of your choice for breakfast (from 4 to choose from). To live a good experience. But we were there for a week and it got boring. But it was good.