Palace Japan

Fantastic stay. Stayed in Private single western room on the 6th floor for 4 nights. Very clean & quiet room with comfortable bed. Toilet & shower room located on my floor were super clean & comfortable. What a great value, Thank you Palace Japan. I would love to come back to stay again.

Came here by a package deal. Because I was travelling solo they put on a floor where is only for Ladies. The place is very simple. My room was tiny, but then again I barely spent any time there and the bed was comfy. It was interesting that my pillow had a kind plastic beads or small pieces of plastic straws, instead of what I am normally used to. The room offered as well a tv, small fridge and slippers. The bathroom's are clean and the showers have like timers on the faucet.... after awhile it stops and you have to press the faucet again to keep the water going. There is a common kitchen and living room, if you want to cook and eat your food. They offer free coffee and tea and shared area, but not in the rooms (at least not in mine). There is as well vending machines for drinks. Besides all that, the staff were super friendly. I had a fun interesting chat with an older lady when I checked-in (even though I was soaked wet to my bones). She was so kind and nice that I didn't even cared that I was soaked. She helped me navigate through the transportation, different connecting lines, location and she gave me her honest opinion about some locations. We even shared the same love for fireworks and tradition culture. I loved chatting with her and was really happy to see her before I left Tokyo. Overall is a nice place to sleep, specially because you will probably spend very little time there and there is a possibility to see from far away Mouth Fiji if the are no clouds.

This is not a hotel in my opinion more a youth hostel. The price-performance ratio is not good. We had other hotels in tokyo where we paid a little bit more and received much much more. Negative points: You have to sleep in very small uncomfortable beds. No bathroom in the room. On top of that we received a wrong room for the first night when we checked in (smaller than the one we booked). Check in time is after 3pm and check out time is at 10 am which is not customer friendly. On the check out day we where a little bit late and the personal was very unfriendly with us and shouted at us we have to evacuate the room. So the hotel can make mistakes (gives wrong room at first day) but the customers cannot. The only positives where that the hotel was clean. I will definitely not come again.