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Reviews from Guests

3.0/5

tripadvisor

955

Reviews

from real guests

billa j

5

/

5

I think this is the best option i got in japan. Everything is just on time, and if you reach on time, everything is well prepared. i didn't find any difficulty to stay in thia hotel yess the room...

The2Johnies

5

/

5

I absolutely despair when I read scathing reviews about a hotel by careless customers who moan “the room was too small, we arrived 1 hour before check in and they wouldn’t let us in, the staff were...

Helen B

3

/

5

We arrived at 2 pm to be told that checkin was 3 and we had to come back then. No checking if our room was ready. No where to sit and wait. Thankfully they looked after our luggage. Returned to find...

Facilities Details

Massage

Spa

Restaurant

Vending Machine (drinks)

Snack Bar

Breakfast [buffet]

Vending machine

Breakfast service

24-Hour Front Desk

Currency Exchange

Newspapers

Kids club

Contactless check-in/out

Invoice provided

Smoke-free property

Game Room

Evening Entertainment

Nightclub/DJ

Fax/Photocopying

Meeting/Banquet Facilities

Hair/Beauty Salon

Library

Dry Cleaning

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Laundry

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Italian Spoken

Romanian Spoken

Dutch Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Free Wifi

Internet

Wi-Fi in public areas

Facilities for Disabled Guests

Air Conditioning

Non-smoking Rooms

Elevator

Front desk [24-hour]

Hotel chain

Security [24-hour]

Service animals are welcome

Car park [charges apply]

Car park [on-site]

Nearby Location

Tokyu Kabukicho Tower

Tokyu Kabukicho Tower

60 m

Shinjuku Niagara Falls

Shinjuku Niagara Falls

1.23 km

Crystal Avenue

Crystal Avenue

4.84 km

Lamplight of Peace

Lamplight of Peace

328 m

Black pillar of Kyu-Ome-kaido

Black pillar of Kyu-Ome-kaido

397 m

SOMPO Museum of Art

SOMPO Museum of Art

566 m

Shinjuku Eye

Shinjuku Eye

583 m

Higashi-Shinjuku Station

Higashi-Shinjuku Station

602 m

Japan Evangelical Lutheran Tokyo Church

Japan Evangelical Lutheran Tokyo Church

611 m

International Professional University of Technology in Tokyo

International Professional University of Technology in Tokyo

626 m

Ōkubo Station

Ōkubo Station

634 m

Shinjuku-sanchome Station

Shinjuku-sanchome Station

649 m

Yodobashi Church

Yodobashi Church

672 m

Shinjuku Station

Shinjuku Station

704 m

Tokyo Central Church

Tokyo Central Church

730 m