review-bg-image

Reviews from Guests

4.0/5

tripadvisor

256

Reviews

from real guests

arthurfleck1

4

/

5

The location was good and well located in the Shunjuku area. The hotel looks quite new and clean, room was a bit on the small side but provided with all the needs and amenities. Staff was present at all times but not very friendly. Sadly the breakfast was a bit disappointing, both on the Japanese and Western side. Convenient value for money and a good stay overall, but breakfast is a huge miss for my travel priorities so I wouldn't recommend it for long stays.

NatX27

5

/

5

Clean, comfortable, not a problem if you can live with smaller rooms Close enough - but just outside of - the craziness that is Shinjuku Great access to the rest of the city via the Shinjuku metro line, which is like a 7m walk away hint: the TV can show you the status of the various washing machines, in case you've started a wash or are waiting for one to become free. Full wash/dry is 500 JPY and takes 2h

Kellyansapansa

5

/

5

We stayed at Via Inn Shinjuku for two weeks and had a really positive experience. The room was on the smaller side, but that’s very typical for Tokyo, and it was extremely well laid out. Everything was neat, clean, and comfortable, making it a great base for a longer stay. The location is super convenient, with multiple station exits nearby and an easy walk into the main areas of Shinjuku. There’s also a post office close by, along with plenty of cafés and restaurants, which made day-to-day exploring really easy. The laundry facilities were very helpful, especially for an extended stay, and the amenities available in the lobby were generous and a nice added touch. What really stood out was the staff — they were exceptional throughout our time there. Friendly, professional, and always helpful, they made us feel very welcome from start to finish. We only had breakfast at the hotel once and found the selection to be quite limited, but with so many great options nearby, it wasn’t an issue for us. We wouldn’t hesitate to stay here again and would happily recommend it to others looking for a reliable, well-run hotel in Shinjuku.

Facilities Details

Breakfast service

Free Wifi

Internet

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Massage

Vending machine

Air conditioning in public area

Daily Housekeeping

Elevator

Heating in public area

Laundromat

Laundry

Smoke-free property

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Nearby Location

Maruetsu Shinjuku Rokuchome Store

Maruetsu Shinjuku Rokuchome Store

295 m

Godzilla Head

Godzilla Head

527 m

Omoide Yokocho

Omoide Yokocho

710 m

Lamplight of Peace

Lamplight of Peace

349 m

Shinjuku-sanchome Station

Shinjuku-sanchome Station

361 m

Tokyo Medical University

Tokyo Medical University

438 m

Higashi-Shinjuku Station

Higashi-Shinjuku Station

502 m

Bell of Time

Bell of Time

600 m

Flags

Flags

658 m

Tokyu Kabukicho Tower

Tokyu Kabukicho Tower

667 m

Japan Evangelical Lutheran Tokyo Church

Japan Evangelical Lutheran Tokyo Church

890 m

Tokyo Central Church

Tokyo Central Church

920 m

Shinjuku Gyoen National Garden

Shinjuku Gyoen National Garden

947 m

International Professional University of Technology in Tokyo

International Professional University of Technology in Tokyo

972 m

JR Tokyo General Hospital

JR Tokyo General Hospital

1.11 km

Discounts recommended for you

Get an exclusive discount and book now!

10 Available Room Types

Corner Twin, Non-Smoking
Corner Twin, Non-Smoking
Corner Twin, Non-Smoking
Corner Twin, Non-Smoking
Corner Twin, Non-Smoking

Corner Twin, Non-Smoking

Non-smoking

Non-smoking

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

TV

TV

Via Inn Single Room(2 person), Non Smoking
Via Inn Single Room(2 person), Non Smoking
Via Inn Single Room(2 person), Non Smoking
Via Inn Single Room(2 person), Non Smoking

Via Inn Single Room(2 person), Non Smoking

Non-smoking

Non-smoking

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

TV

TV

Hollywood Twin, Non-Smoking
Hollywood Twin, Non-Smoking
Hollywood Twin, Non-Smoking
Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking

Non-smoking

Non-smoking

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

TV

TV

Via Inn Single Room(1 person), Non Smoking
Via Inn Single Room(1 person), Non Smoking
Via Inn Single Room(1 person), Non Smoking
Via Inn Single Room(1 person), Non Smoking

Via Inn Single Room(1 person), Non Smoking

Non-smoking

Non-smoking

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

TV

TV

Single Room, Non Smoking
Single Room, Non Smoking
Single Room, Non Smoking
Single Room, Non Smoking

Single Room, Non Smoking

Non-smoking

Non-smoking

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

TV

TV

Hotel Details

generate-AIAI Summary

About VIA INN SHINJUKU - JR WEST GROUP

VIA INN SHINJUKU - JR WEST GROUP is a comfortable 3-star hotel located in Japan, offering a welcoming atmosphere for both business and leisure travelers. Guests can enjoy a range of convenient amenities, including complimentary Wi-Fi access throughout their stay.


Services & Amenities at VIA INN SHINJUKU - JR WEST GROUP

VIA INN SHINJUKU - JR WEST GROUP provides a variety of facilities and services designed for guest comfort and convenience. These include free Wi-Fi, internet, Wi-Fi in public areas, English-speaking staff, Chinese (Mandarin) speaking staff, Japanese-speaking staff, massage service, vending machines, air conditioning in public areas, daily housekeeping, an elevator, heating in public areas, coin-operated laundry, laundry service, breakfast service, and meeting/banquet facilities. The property is non-smoking but includes a designated smoking area.


About the VIA INN SHINJUKU - JR WEST GROUP Hotel Brand

VIA INN SHINJUKU - JR WEST GROUP is part of the VIA INN brand, which belongs to the larger JR West Group. The JR West Group is a prominent railway company in Japan, renowned for operating hotels strategically located near major train stations, offering convenience and quality accommodation for a wide range of travelers.


Facilities Details

Pool and Spa

Massage

Food & Drink

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Laundromat

Smoke-free property

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

Daily Housekeeping

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Designated Smoking Area

Non-smoking Rooms

Security [24-hour]

Frequently Asked Questions About VIA INN SHINJUKU - JR WEST GROUP

generate-AIAI Summary

1. Does VIA INN SHINJUKU - JR WEST GROUP offer free Wi-Fi?

Yes, VIA INN SHINJUKU - JR WEST GROUP provides free Wi-Fi for its guests.

2. What languages do the staff speak at VIA INN SHINJUKU - JR WEST GROUP?

The staff at VIA INN SHINJUKU - JR WEST GROUP can communicate in English, Chinese (Mandarin), and Japanese.

3. Are there laundry facilities available at VIA INN SHINJUKU - JR WEST GROUP?

Yes, VIA INN SHINJUKU - JR WEST GROUP offers both coin-operated laundry and a laundry service.

4. Is breakfast served at VIA INN SHINJUKU - JR WEST GROUP?

Yes, breakfast service is available at VIA INN SHINJUKU - JR WEST GROUP.

5. Does VIA INN SHINJUKU - JR WEST GROUP have a smoking area?

Yes, VIA INN SHINJUKU - JR WEST GROUP is a non-smoking property but features a designated smoking area.

6. Are there meeting facilities at VIA INN SHINJUKU - JR WEST GROUP?

Yes, VIA INN SHINJUKU - JR WEST GROUP provides meeting and banquet facilities for guests.

7. Is daily housekeeping provided at VIA INN SHINJUKU - JR WEST GROUP?

Yes, daily housekeeping service is available at VIA INN SHINJUKU - JR WEST GROUP.

8. Does VIA INN SHINJUKU - JR WEST GROUP offer massage services?

Yes, massage service is available at VIA INN SHINJUKU - JR WEST GROUP.