review-bg-image

Reviews from Guests

4.0/5

tripadvisor

256

Reviews

from real guests

arthurfleck1

4

/

5

The location was good and well located in the Shunjuku area. The hotel looks quite new and clean, room was a bit on the small side but provided with all the needs and amenities. Staff was present at all times but not very friendly. Sadly the breakfast was a bit disappointing, both on the Japanese and Western side. Convenient value for money and a good stay overall, but breakfast is a huge miss for my travel priorities so I wouldn't recommend it for long stays.

NatX27

5

/

5

Clean, comfortable, not a problem if you can live with smaller rooms Close enough - but just outside of - the craziness that is Shinjuku Great access to the rest of the city via the Shinjuku metro line, which is like a 7m walk away hint: the TV can show you the status of the various washing machines, in case you've started a wash or are waiting for one to become free. Full wash/dry is 500 JPY and takes 2h

Kellyansapansa

5

/

5

We stayed at Via Inn Shinjuku for two weeks and had a really positive experience. The room was on the smaller side, but that’s very typical for Tokyo, and it was extremely well laid out. Everything was neat, clean, and comfortable, making it a great base for a longer stay. The location is super convenient, with multiple station exits nearby and an easy walk into the main areas of Shinjuku. There’s also a post office close by, along with plenty of cafés and restaurants, which made day-to-day exploring really easy. The laundry facilities were very helpful, especially for an extended stay, and the amenities available in the lobby were generous and a nice added touch. What really stood out was the staff — they were exceptional throughout our time there. Friendly, professional, and always helpful, they made us feel very welcome from start to finish. We only had breakfast at the hotel once and found the selection to be quite limited, but with so many great options nearby, it wasn’t an issue for us. We wouldn’t hesitate to stay here again and would happily recommend it to others looking for a reliable, well-run hotel in Shinjuku.

Facilities Details

Breakfast service

Free Wifi

Internet

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Massage

Vending machine

Air conditioning in public area

Daily Housekeeping

Elevator

Heating in public area

Laundromat

Laundry

Smoke-free property

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Nearby Location

Maruetsu Shinjuku Rokuchome Store

Maruetsu Shinjuku Rokuchome Store

295 m

Godzilla Head

Godzilla Head

527 m

Omoide Yokocho

Omoide Yokocho

710 m

Lamplight of Peace

Lamplight of Peace

349 m

Shinjuku-sanchome Station

Shinjuku-sanchome Station

361 m

Tokyo Medical University

Tokyo Medical University

438 m

Higashi-Shinjuku Station

Higashi-Shinjuku Station

502 m

Bell of Time

Bell of Time

600 m

Flags

Flags

658 m

Tokyu Kabukicho Tower

Tokyu Kabukicho Tower

667 m

Japan Evangelical Lutheran Tokyo Church

Japan Evangelical Lutheran Tokyo Church

890 m

Tokyo Central Church

Tokyo Central Church

920 m

Shinjuku Gyoen National Garden

Shinjuku Gyoen National Garden

947 m

International Professional University of Technology in Tokyo

International Professional University of Technology in Tokyo

972 m

JR Tokyo General Hospital

JR Tokyo General Hospital

1.11 km

10 Available Room Types

Corner Twin, Non-Smoking
Corner Twin, Non-Smoking
Corner Twin, Non-Smoking
Corner Twin, Non-Smoking
Corner Twin, Non-Smoking

Corner Twin, Non-Smoking

Non-smoking

Non-smoking

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

TV

TV

Via Inn Single Room(2 person), Non Smoking
Via Inn Single Room(2 person), Non Smoking
Via Inn Single Room(2 person), Non Smoking
Via Inn Single Room(2 person), Non Smoking

Via Inn Single Room(2 person), Non Smoking

Non-smoking

Non-smoking

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

TV

TV

Hollywood Twin, Non-Smoking
Hollywood Twin, Non-Smoking
Hollywood Twin, Non-Smoking
Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking

Non-smoking

Non-smoking

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

TV

TV

Via Inn Single Room(1 person), Non Smoking
Via Inn Single Room(1 person), Non Smoking
Via Inn Single Room(1 person), Non Smoking
Via Inn Single Room(1 person), Non Smoking

Via Inn Single Room(1 person), Non Smoking

Non-smoking

Non-smoking

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

TV

TV

Single Room, Non Smoking
Single Room, Non Smoking
Single Room, Non Smoking
Single Room, Non Smoking

Single Room, Non Smoking

Non-smoking

Non-smoking

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Sleep comfort items

Sleep comfort items

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

TV

TV

Hotel Details

generate-AIAI Summary

VIA INN SHINJUKU - JR WEST GROUP Property Details

VIA INN SHINJUKU - JR WEST GROUP is a 3-star hotel located in Japan, specifically within the lively Shinjuku area. This comfortable accommodation offers a convenient and welcoming atmosphere for travelers looking to explore Tokyo's vibrant heart. Guests can expect a pleasant stay designed for both relaxation and easy access to local attractions.


Services & Amenities

VIA INN SHINJUKU - JR WEST GROUP offers an array of facilities including Free Wi-Fi, Internet, and Wi-Fi in public areas to keep guests connected. The hotel features English speaking staff, Chinese (Mandarin) speaking staff, and Japanese speaking staff for seamless communication. Additional amenities include a relaxing Massage service, Vending machine, Daily housekeeping, and a Lift. For convenience, guests can use Coin laundry, Laundry service, and enjoy Breakfast service. The hotel also provides Meeting/Banquet facilities, Non-smoking accommodation, a Smoking area, Air conditioning in public areas, and Heating in public areas.


About the Property Brand

VIA INN SHINJUKU - JR WEST GROUP is part of the VIA INN brand, managed by the JR West Group. This hospitality chain is well-regarded for its modern and efficient hotels, often strategically located near major train stations across Japan. The brand focuses on delivering comfortable, functional, and accessible lodging solutions, catering to both business and leisure travelers seeking convenience and quality service.


Location and Transportation

VIA INN SHINJUKU - JR WEST GROUP is situated in Shinjuku, a prominent district in Japan. The hotel's name indicates its association with the JR West Group, suggesting proximity to key transportation hubs. While specific address details are not provided, its location in Shinjuku ensures guests are within a dynamic urban environment in Japan.


Facilities Details

Pool and Spa

Massage

Food & Drink

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Laundromat

Smoke-free property

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

Daily Housekeeping

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Designated Smoking Area

Non-smoking Rooms

Security [24-hour]

Frequently Asked Questions About VIA INN SHINJUKU - JR WEST GROUP

generate-AIAI Summary

1. Does VIA INN SHINJUKU - JR WEST GROUP offer breakfast?

Yes, VIA INN SHINJUKU - JR WEST GROUP provides breakfast service for its guests.

2. Is Wi-Fi available at VIA INN SHINJUKU - JR WEST GROUP?

Yes, Free Wi-Fi is available, along with Internet access and Wi-Fi in public areas at VIA INN SHINJUKU - JR WEST GROUP.

3. Are there non-smoking options at VIA INN SHINJUKU - JR WEST GROUP?

Yes, VIA INN SHINJUKU - JR WEST GROUP offers non-smoking accommodation for guests.

4. Does VIA INN SHINJUKU - JR WEST GROUP have a designated smoking area?

Yes, there is a designated smoking area available at VIA INN SHINJUKU - JR WEST GROUP.

5. Are laundry facilities available at VIA INN SHINJUKU - JR WEST GROUP?

Yes, guests can utilize the coin laundry and laundry service at VIA INN SHINJUKU - JR WEST GROUP.

6. What languages do the staff at VIA INN SHINJUKU - JR WEST GROUP speak?

The staff at VIA INN SHINJUKU - JR WEST GROUP include English speaking staff, Chinese (Mandarin) speaking staff, and Japanese speaking staff.

7. Does VIA INN SHINJUKU - JR WEST GROUP offer meeting facilities?

Yes, VIA INN SHINJUKU - JR WEST GROUP provides meeting/banquet facilities for various events.

8. Is daily housekeeping provided at VIA INN SHINJUKU - JR WEST GROUP?

Yes, daily housekeeping service is available for all guests at VIA INN SHINJUKU - JR WEST GROUP.

9. Is there a massage service at VIA INN SHINJUKU - JR WEST GROUP?

Yes, guests can enjoy massage services at VIA INN SHINJUKU - JR WEST GROUP.