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Reviews from Guests

4.0/5

tripadvisor

104

Reviews

from real guests

Freedom40156518574

1

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5

2025年1月中旬の朝、忘帰洞に入浴していた際に、近くの岩場で釣りをしている方を見かけ、不審に感じたため、宿泊した山上館のスタッフに状況をお伝えしました。その際、スタッフの方から『釣りは盗撮です』との趣旨の発言があったため、警察への通報をお願いしました。しかし、その後、警察への通報を含む具体的な対応が行われた様子は見受けられませんでした。 その為、別のフロント従業員に同じ内容を伝えた際、情報共有はされておらず、経緯を話した所、この従業員からも『釣りは盗撮です』との趣旨の発言がありましたが、強くお願いしない限り警察への通報などの対応は行われませんでした。 これらのやり取りから、釣りを装った盗撮行為の可能性について一定の認識があるのではないかと感じましたが、宿泊客への注意喚起や防止策については見受けられませんでした。最終的に私自身が警察に通報することとなり、旅行中に時間を取られる形となりました。この経験は非常に残念で、不快な思いをしました。 1月15日追記:
後日、ホテルの責任者の方とお話をしましたが、スタッフが『釣りは盗撮です』との趣旨の発言をした事実や、私が通報をお願いしたことについて、当該スタッフに確認したところそういった事実は確認できなかったと言われました。いずれにしても、外から温泉の中が見えることが無いよう、女性客が安心して入浴できる環境について、速やかな対応が必要ではないかと感じています。ご利用の際は安全性に留意されることをお勧めします。 On the morning of mid-January 2025, while I was bathing in Bokido, I noticed a person fishing on the nearby rocks and felt uneasy. I reported the situation to a staff member of the Sanjo Kan building where I was staying. The staff member mentioned, "Fishing is an act of voyeurism," so I requested them to contact the police. However, no visible action, including reporting to the police, was taken afterwards. Later, I reported the same incident to another front desk staff member, as it appeared the information had not been shared internally. After explaining the situation, this staff member also said, "Fishing is an act of voyeurism." However, unless I strongly insisted, no actions such as contacting the police were taken. From these interactions, I got the impression that there was some internal awareness among the staff about the possibility of voyeurism disguised as fishing. However, there seemed to be no visible preventative measures or warnings provided to guests. Ultimately, I had to contact the police myself, which took up my time during the trip. This experience was deeply disappointing and left me with a strong sense of discomfort. I believe measures should be taken to ensure that guests cannot be seen from outside, such as by fishing parties. Update (January 15): I later spoke with the hotel’s management, but they stated that they could not confirm that any staff member had said, "Fishing is an act of voyeurism," or that I had requested them to contact the police. Regardless, I strongly feel that immediate measures should be taken to ensure that no one can see into the bathing area from outside so that guests can feel safe while using the facilities. I advise guests to be cautious and mindful of their safety when using this establishment.

belgaicas

4

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5

Stayed here two nights after the Kumano Kodo. It is a bit dated and huge so somewhat impersonal. The little turtle boat that takes you from the pier to the hotel was not working, so there was a rather haphazard bus shuttle from the pier instead. Dining room is huge but food plentiful (although nothing changed in my two nights). I had a Japanese room and made up my own bed. Large size room and quite comfy (with three futon stacked on top of each other). What stopped me giving the place a 3 is the onsen in particular the cave onsen. The bliss of lolling about in the hot spring bath while you watch the waves crash outside the mouth of the cave is one the best experiences of my life. Sure you can stay in a flash place with all mod cons - but that cave onsen was worth it.

446debras

4

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5

The rooms are spacious and clean with gorgeous views of the ocean. Staff are attentive, friendly and helpful. The food in the sunrise buffet room was tasty and plentiful, with views of the ocean while you dine. The 4 onsens are good and well equipped. 2 are cave onsens with great views of the sea. Outside the room the hotel is aged, the once beautiful gardens are overgrown and the pool is in ruins, it did not prevent us from having a lovely 2 night stay here.

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Free Wifi

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Internet Access in public areas

Free Wifi