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Reviews from Guests

3.0/5

tripadvisor

77

Reviews

from real guests

健吾浜

5

/

5

The private open-air bath was very good with a wide open feeling It's a beautiful beach in front of me, so I was able to play in the ocean, take a bath in a hotel, and have a very nice, slow time.

kaimami

2

/

5

We stayed in rooms 111 and 112, which were located on the first floor in the back of the original building. I believe they are the only ones with private outdoor onsen tubs. I could see that this place was once highly esteemed and built originally by skilled carpenters, because all of the sliding doors operate smoothly and close perfectly, which is quite impressive. The quality and amount of onsen water was great and we could enjoy our private onsens anytime. Each room is equipped with 2 tubs, one luke warm and the other hot. It was great that we could fine tune the temperature of each tub. Location is also perfect, lots of great restaurants, bars and stores within a few minutes walk, right in front of Shirarahama beach, which looks like a mini version of Waikiki. The rooms are spacious in Japanese standard, with 2 rooms 3 beds, with a separate sitting room where you can enjoy some tea. As others have noted, the rooms were moldy, musty, and grimy, but very clean. If you want an experience of visiting a historical Japanese institution which was once highly esteemed but gotten dilapidated, this is the place for you.

Holidaze24

1

/

5

Just to be honest from the outset- me and my husband did not spend the night and sleep here. We were so concerned by the cleanliness of the hotel that we asked for a refund (we were supposed to stay for 2 nights). We originally quickly put our bags in our hotel room, went to the beach, then returned to the hotel. It wasn't until we returned from the beach that we actually property looked at the state of the room. The room itself was big. However, the doors to the outside were left open, so when we arrived there were lots of spiders and mosquitos around. There was also a dead fly in the ceiling light and what looked like spider nests all around the ceiling of the room. There was also countless, random stains all around the room. While this is a small detail, it is also worth mentioning that the hotel also stated it had WiFi available in all rooms when we booked through Expedia. However, it was only available in reception After complaining about this room, we were shown another room by the hotel staff. However, this room still had bugs in it and was equally dirty. We were offered a third room, but by this point, just wanted to leave. We have backpacked around Japan for 3 weeks now and have been in a combination of hotels and ryokens, as well as Western and Japanese style rooms. We have pretty low standards when it comes to rooms and have never asked for a refund on any hotel until we came here. We booked the hotel through Expedia, but the hotel wanted to give us cash refund. We felt unsure about this, but just wanted to leave there as soon as possible. I was originally not going to leave a review. However, the positive reviews of this hotel are what led us to choose it- and we personally feel as though they are not accurate or a true reflection of what we experienced at the hotel.

Facilities Details

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Spring Bath

Shared Kitchen

Meeting/Banquet Facilities

English Spoken

Japanese Spoken

Wi-Fi in public areas

Babysitting/Child Services

Dry Cleaning

Foot bath

Game Room

Garden

Public bath

Table Tennis

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Protective screens in common areas

Temperature check for guests and staff

Vending machine

open air bath

Air conditioning in public area

Finnish Spoken

Daily Housekeeping

Heating in public area

Invoice provided

Laundromat

Laundry

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Nightclub/DJ

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Malay Spoken

Karaoke

10 Available Room Types

Semi-special room / Open Air Bath Included / Japanese-style room(Triple beds) / Non-Smoking
Semi-special room / Open Air Bath Included / Japanese-style room(Triple beds) / Non-Smoking
Semi-special room / Open Air Bath Included / Japanese-style room(Triple beds) / Non-Smoking

Semi-special room / Open Air Bath Included / Japanese-style room(Triple beds) / Non-Smoking

Non-smoking

Non-smoking

Heating

Heating

Toilet

Toilet

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Tatami flooring

Tatami flooring

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

TV

TV

Open Air Bath Included / Japanese-style room(Twin Beds) for 5 People / Non-Smoking
Open Air Bath Included / Japanese-style room(Twin Beds) for 5 People / Non-Smoking
Open Air Bath Included / Japanese-style room(Twin Beds) for 5 People / Non-Smoking

Open Air Bath Included / Japanese-style room(Twin Beds) for 5 People / Non-Smoking

Non-smoking

Non-smoking

Heating

Heating

Toilet

Toilet

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Tatami flooring

Tatami flooring

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

TV

TV

Japanese-style room(Twin Beds) / Non-Smoking
Japanese-style room(Twin Beds) / Non-Smoking
Japanese-style room(Twin Beds) / Non-Smoking

Japanese-style room(Twin Beds) / Non-Smoking

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Electric Kettle

Electric Kettle

Tatami flooring

Tatami flooring

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Open Air Bath Included / Japanese-style room(Twin Beds) for 3 People / Non-Smoking
Open Air Bath Included / Japanese-style room(Twin Beds) for 3 People / Non-Smoking
Open Air Bath Included / Japanese-style room(Twin Beds) for 3 People / Non-Smoking

Open Air Bath Included / Japanese-style room(Twin Beds) for 3 People / Non-Smoking

Non-smoking

Non-smoking

Heating

Heating

Toilet

Toilet

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Tatami flooring

Tatami flooring

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

TV

TV

Annex / Shirasuna Garden / Japanese-style room(Twin Beds) for 3 People/ No Bathroom/ Non-Smoking
Annex / Shirasuna Garden / Japanese-style room(Twin Beds) for 3 People/ No Bathroom/ Non-Smoking
Annex / Shirasuna Garden / Japanese-style room(Twin Beds) for 3 People/ No Bathroom/ Non-Smoking

Annex / Shirasuna Garden / Japanese-style room(Twin Beds) for 3 People/ No Bathroom/ Non-Smoking

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Electric Kettle

Electric Kettle

Tatami flooring

Tatami flooring

Slippers

Slippers

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

TV

TV

Shared Bathroom

Shared Bathroom

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Facilities Details

Pool and Spa

Hot Spring Bath

Food & Drink

Vending machine

Breakfast service

Activities

Table Tennis

Entertainment and Family Services

Babysitting/Child Services

Air conditioning in public area

Heating in public area

Invoice provided

Laundromat

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Shared Kitchen

Shared Lounge/TV Area

Cleaning Services

Dry Cleaning

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Protective screens in common areas

Temperature check for guests and staff

Daily Housekeeping

Laundry

Languages Spoken

English Spoken

Japanese Spoken

Finnish Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Foot bath

Garden

Public bath

open air bath

Family Rooms

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]