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Reviews from Guests

3.0/5

tripadvisor

193

Reviews

from real guests

Lynnpurple

3

/

5

I was lucky enough to have a room on the top floor which had a balcony and the view was spectacular. The bed was comfortable and the room was very big compared to most Japanese rooms. Like all...

tr000777

4

/

5

The Hotel was very clean and Hotel Staff were very friendly. The Hotel Lake View from my Room was awesome. The Buffet was food was good both Japanese and American Selection. The rooms were good...

mommabear06_13

4

/

5

We only staid one night and did not use any of the amenities. I was not expecting much as I had read the reviews but I was pleasantly surprised. The accommodations are outdated but clean. I find the...

Facilities Details

Massage

Hot Spring Bath

Fitness Center

Hot Tub

Shuttle Service (free)

Free Parking

Valet Parking

Vending Machine (drinks)

Restaurant

Breakfast [buffet]

Vending machine

Special Diet Meals (upon request)

Breakfast service

Concierge Service

24-Hour Front Desk

Newspapers

Fishing

Cycling

Hiking

Skiing

Golf Course (within 2 miles)

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Postal service

Smoke-free property

Smoking area

Kids cutlery

Game Room

Nightclub/DJ

Karaoke

Entertainment Staff

Fax/Photocopying

Meeting/Banquet Facilities

Shops (on site)

Daily Housekeeping

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

English Spoken

Japanese Spoken

Spanish Spoken

Romanian Spoken

Bulgarian Spoken

Catalan Spoken

Hindi Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Free Wifi

Internet services

Wi-Fi in public areas

Heating

Non-smoking Rooms

Air Conditioning

Designated Smoking Area

Bicycles

Massage chair

Public bath

VIP Room Facilities

open air bath

Elevator

Facilities for Disabled Guests

Front desk [24-hour]

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]